Eyewear Heaven Avaliações 

97
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am a store customer and have always been since T&G set up. I have quite a complicated prescription and that's why i visit the store and get my eyes tested there. I'm now on my 4th pair of glasses:... Ver mais

Avaliado com 5 de um total de 5 estrelas

I was very skeptical of ordering an expensive pair of Gucci glasses from a far-off country 7,000 miles away. The particular shade was also only available on Toni & Guy, and a few other shady websites... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent customer service and value This is the second time I have purchased frames with ultra thin lenses from Toni & Guy Opticians. Sara worked hard to make sure everything was exactly right wit... Ver mais

Avaliado com 5 de um total de 5 estrelas

Just bought a pair of designer reading glasses from Toni and Guy. Phil the optician was so efficient, professional and relaxed whilst Sara the manager was really helpful in helping me choose the gla... Ver mais

Detalhes da empresa


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

97 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as avaliações

(97)

0 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Amazzzing Service and Value !

Initially I bought a pair of ray bans from Toni and Guy.
When I arrived at their store I was greeted with friendly smiles, like I was an old friend.
Once I started to look at the sunglasses available. I was give loads of advice what style would suit my face shape. I had never really thought about it to be honest. I thought the Optician and the assistants were really personable and try their very hardest to please me.
When I choose a pair I was amazed at the price. I had looked on line previously at the recommended price on ran bans. The prices at Toni and Guy were so much lower. Wow I was well happy.
I have now been back again for reading glasses. Again still fantastic service and price.
Since my visits I have recommended Toni and Guy to my family and friends they are well pleased too.

3 de julho de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent company

They were really accommodating in obtaining my chosen sunglasses and despatched them really quickly..... They couldn't have done enough for me!

2 de julho de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great prices, reliable and helpful

I have bought two pairs of glasses from Toni and Guy Opticians and have had a very positive experience both times. They have always replied helpfully to my emails and phone calls and I have found the service very efficient. The prices are great too with a vast selection of frames. I've recommended them numerous times as the service is simple when ordering, the staff are friendly and they offer frames that I can't buy on the high street. Highly recommended.

30 de abril de 2014
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Great price, lack of communication, concerns about quality

I'm really pleased with the price of my glasses. The purchase process has only two order statuses (being processed, fulfilled) which do not communicate how things are progressing. My lenses have mostly polished edges, but not fully on the outer edges; also one of the nose pads has started to discolour within 3 weeks of delivery, so I'm disappointed about that.

25 de abril de 2014
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Great selection of Designer frames.

I used Toni and Guy Opticians online because I wanted to buy some Oliver Peoples glasses and they have a good, well priced selection.
I went ahead and ordered which was very simple.
However the frames I ordered and paid for we're not in stock and not due for re-delivery for six weeks. I was not offered a refund at this point if I did not wish to proceed, simply an apology.
I was not prepared to wait as my old glasses had been damaged and I needed a new pair fast.
I changed my frame option and it was delivered in a week.
I was disappointed not to have known earlier my first choice was out of stock as many other sites have live stock availability info, however I can see the reason for not displaying this information as I may have chosen not to order had I known and purchased elsewhere...
In the end I was happy with the overall experience and happy with my glasses.

17 de abril de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

easy and very great communication with a great matching prices

They save me a lot of money compared to buying from a high street shop the fact you guys do free lenses saves myself a lot of money as well.

Free delivery and emails answered very quickly shows great customer service.
I was over impressed with the ease of switching an ordered pair of glasses for a new pair as I didn't like the originally ones.

16 de abril de 2014
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service and very professional.

I ordered some sunglasses online but made a mistake when ordering. After several days I realised my mistake and contacted them, they responded immediately, tracked my order and rushed it through (even though it was my error) communicating with me all the while with updates. It's rare to get such good levels of service.

26 de março de 2014
Avaliação não solicitada

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