I had a great experience with ezi licence as they were always helpful and solved any issues that I had concerns with. All the instructors that I met are awesome and made my experience that much bet... Ver mais
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Veja o que dizem as avaliações
The worst, most exploitative service. This company created and hides behind its own policies to extract more money from customers. I still have $80 left in my account that I will not use, as I no lo... Ver mais
A empresa respondeu
I had Monika as my instructor, Monika was patient and kind, she was clear and concise with what she was teaching. She was able to make things easier for me to understand and would always make sure I’... Ver mais
A empresa respondeu
Genuinely surprised at how fast and good their customer service was; emailed in to ask them to amend something and literally within about two hours they'd updated it (compared to most places where the... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
EzLicence: The modern solution for connecting instructors with eager learners. Offering top-rated instructors, transparent pricing, and seamless scheduling, we make driving dreams a reality, effortlessly.
Informações de contato
217-219 Flinders Street, 5000, Adelaide, Austrália
- support@ezlicence.com.au
- ezlicence.com.au
4,3
Excelente
425 avaliações
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Best driving instructor!
My amazing driving instructor Neha she is the absolute best!! she is kind patient I’ve learnt how to drive safely and build my confidence on the road. highly recommend her!!!
22 de julho de 2025
Avaliação não solicitada
Resposta da EzLicence
Thanks for sharing your experience, Angela! Neha is an incredible instructor – patient, supportive, and focused on building your confidence. So glad you feel safe and ready on the road. Wishing you all the best on your driving journey! 🚗✨
Easy and convenient booking process
Easy and convenient booking process. Friendly instructors.
1 de julho de 2025
Avaliação não solicitada
Resposta da EzLicence
Hi Jay - Thanks so much for your review! 🌟 We’re thrilled to hear that you found the booking process easy and convenient, and that you enjoyed working with our friendly instructors.
The instructors were excellent
The instructors were excellent.
Customer service was great, speedy and solved a problem that unfortunately I had created.
18 de julho de 2025
Avaliação não solicitada
Resposta da EzLicence
Thanks so much, Bron! We’re thrilled to hear you had an excellent experience with both our instructors and support team 🙌. We’re always here to make things easy and stress-free for you!
very great customer service
very great customer service, nice, fast responses to my queries
15 de julho de 2025
Avaliação não solicitada
Resposta da EzLicence
Thanks for sharing your feedback! We're so glad you had a great experience with our customer service team and that we could assist you smoothly. 😊
Scammers
Ive been asking for a refund and emailed them about the problem that i had with their company
Today is the 6 th days no body care and im stacking here without my money
9 de julho de 2025
Avaliação não solicitada
Resposta da EzLicence
Hi Kawtar, we’re truly sorry your experience didn’t meet expectations. We understand how important reliable lessons are and appreciate your patience as we worked through this. Thank you for sharing your feedback – it helps us improve and provide a better experience for all learners.
Shaun - fantastic instructor
Shaun was a fantastic instructor. Ran through pretest lessons. I felt confident with all the manoeuvres. Got my licence first time. Thanks Shaun.
10 de julho de 2025
Avaliação não solicitada
Resposta da EzLicence
Huge congrats on getting your licence first go! 🥳 Shaun’s thorough prep clearly paid off – so glad you felt confident and ready on the day. Thanks for sharing!
i got my money back
9 de julho de 2025
Avaliação não solicitada
Positive Experience
They are very punctual. They never take too long to respond or take action. They are also very polite and professional. Thank you!
8 de julho de 2025
Avaliação não solicitada
Resposta da EzLicence
Thanks for the lovely feedback, Malak! So glad to hear everything’s been smooth, professional, and responsive — exactly how it should be 😊. Wishing you all the best on your driving journey!
Don't follow their own policy
Daughter booked a lesson. Come day of the lesson mobile phone outage. Instructor sent a text saying "here" which my daughter didnt get, my daughter also send her texts and phone calls. Despite web page saying the instructor will knock on the door, this instructor didnt and said "its not my policy to" I contacted the company explained the outage, that the instructor didnt knock (have video from our front door) and the texts / phone calls from daughter but they wont refund. Had to lodge a complaint with Consumer Complaints. Feel this company despite have policies which are highlighted on their web page dont follow them and take advantage of youth where they can. Use a company who adheres to Policy, makes effort to fulfil a booking and does not try rip you off.
Update - EzLicence have offered my daughter a $85 credit. Disappointing it took this review and a complaint to Consumer Protection however hopefully they review their policies after this because there was a breakdown in communication which as noted above could have been sorted by a simple knock on the door. It is also noted that the instructors are independent and this relates to only the instructor my daughter used.
30 de junho de 2025
Avaliação não solicitada
Resposta da EzLicence
Hi Tracey, thank you for sharing your experience. We’re sorry this situation caused frustration for you and your daughter – reliable communication is so important when learning to drive. Your feedback helps us identify areas where we can do better, and we truly appreciate you taking the time to let us know.
The conversation was ckear and the…
The conversation was ckear and the point.
4 de julho de 2025
Avaliação não solicitada
Resposta da EzLicence
Thanks for the feedback, Amanpreet! Great to hear that the communication was clear and to the point — that’s exactly what we aim for 👍
Great Experience from Start to Finish
I’ve had a fantastic experience with EzLicence. Their instructors are great—professional, patient, and really supportive. On top of that, their customer service is awesome. I had two separate issues, and both times they solved my problem within just a couple of hours. Really impressed with how responsive and efficient they are. Highly recommend!
2 de julho de 2025
Avaliação não solicitada
Resposta da EzLicence
Thanks for the great feedback! We're so glad to hear your experience was smooth from start to finish. It's great to know our instructors and support team made a difference — quick, helpful service is what we’re all about 😊 Appreciate the recommendation and wish you all the best on your driving journey!
Sandra 😊
Sandra made my son comfortable at the wheel and listened to what he asked. He finally feels comfortable to get his license. Will continue lessons with her.
1 de julho de 2025
Resposta da EzLicence
Thanks so much, Lora! 😊 Sandra’s ability to create a calm, supportive environment makes such a difference — especially for new drivers. So glad your son feels ready and confident to keep progressing toward his licence!
Swift and considerate refund
Swift and considerate refund
18 de junho de 2025
Avaliação não solicitada
Resposta da EzLicence
Thanks Hollie! We’re glad to hear your refund was handled quickly and with care. Appreciate you taking the time to leave a review 😊💬
Great service
Large choice of instructors, the service is easy to use, e.g., searching for a free slot. The instructors are good. They helped me a lot with converting my overseas licence. Thank you!
12 de junho de 2025
Avaliação não solicitada
Resposta da EzLicence
Thanks so much, Igor! We're glad the platform made it easy to find the right instructor and book a lesson that fit your schedule. Congrats on successfully converting your overseas licence — so happy we could help make the process smoother for you 🚘👏
Easy to see, easy to use
It's great how you can see each instructors review, which helps to choose the right instructor that suits yourself. Never suffered with the booking and payment method, I think it was pretty easy to use for a first time user like me.
However, it was a bit confusing about where to leave a review for the instructor, so I thought it would be better, for example, after 5-6 lessons (or even more) with the same instructor there could be a link to leave a review.
Thank you for taking the time to read, it was a pleasure to use EzLicence.
22 de abril de 2025
Avaliação não solicitada
Resposta da EzLicence
Thanks so much for your thoughtful feedback, Alisa! We're really glad to hear the platform made it easy for you to find the right instructor and book lessons smoothly — especially as a first-time user 😊
We also appreciate your suggestion about the reviews - this type of feedback helps us improve. Thanks again for choosing EzLicence!
goodwill and kindess
3 de junho de 2025
Avaliação não solicitada
Resposta da EzLicence
Thanks Kane! It’s great to hear you had a good experience — that’s exactly the kind of support we aim to provide 😊💛
Sam is the best instructor ever
Sam is the best instructor ever: very patient, kind, professional, and honest. It's great taking classes with him because he helps you practice efficiently, responsibly, and safely.
19 de maio de 2025
Avaliação não solicitada
Resposta da EzLicence
Thanks for sharing, Ana! Sam truly is an exceptional instructor — patient, kind, and focused on building strong, safe driving habits. Sounds like you're in great hands behind the wheel 🚗💪
Prompt reply and prompt action on a…
Prompt reply and prompt action on a request
I would recommend this service to others
Regards
Alan Brown
Perth
Customer
15 de maio de 2025
Avaliação não solicitada
Resposta da EzLicence
Thanks so much for your kind words, Alan! We're glad to hear you had a smooth and efficient experience with us. Your recommendation means a lot! 🚗✨
The effort to help the customer was top notch.
The staff went to the limit to help me.
That was very kind and appreciable.
12 de maio de 2025
Avaliação não solicitada
Resposta da EzLicence
Thank you, Saujanya! We're so happy to hear you felt supported every step of the way. 🌟 Our team is always here to make your journey as smooth and stress-free as possible — your kind words mean a lot!
Quick response
Quick response, very easy process and good communication.
2 de maio de 2025
Avaliação não solicitada
Resposta da EzLicence
Thanks, Halima! 😊 We’re so glad you found the process easy and communication smooth — that’s exactly what we aim for! 🚘✅
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