Historical customer, placed order yesterday 2x five litre bottles. Trying to figure out why I’ve been charge the invoiced rate plus £1.00 per five litre bottle as two separate card transactions.... Ver mais
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Historical customer, placed order yesterday 2x five litre bottles. Trying to figure out why I’ve been charge the invoiced rate plus £1.00 per five litre bottle as two separate card transactions.... Ver mais
A empresa respondeu
This is definitely a 5 star product. I've bought supposedly high end expensive products for my hair but Rosemary shampoo & conditioner is THE best & natural. My hair is fine & thinning due a variety o... Ver mais
A empresa respondeu
Amazing products. The body and hair are products smell great and work really well. The pumps are so helpful given that I can only use one hand. Overall great products that are ethical. I would recomme... Ver mais
A empresa respondeu
I always purchase Faith in Nature from their website, their products are great for my sensitive skin and I like that you can have a subscription. It's very convenient to refill my body wash and ha... Ver mais
A empresa respondeu
Escrito pela empresa
Naturally derived care
for hair, skin & home
Putting nature first since 1974
Shop refills and zero-waste

SHOP REFILLS

SHOP PLASTIC FREE

SHOP BY FRAGRANCE

SHOP BY PRODUCT TYPE
Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing products. The body and hair are products smell great and work really well. The pumps are so helpful given that I can only use one hand. Overall great products that are ethical. I would recommend.

Resposta de Faith In Nature
Historical customer, placed order yesterday 2x five litre bottles. Trying to figure out why I’ve been charge the invoiced rate plus £1.00 per five litre bottle as two separate card transactions. I did order or need pumps or bottles.
I like the products, hence being return buyer.
Transparency in communication is required.

Resposta de Faith In Nature
Great product..but I've still so much left after 11mnths
I tried the wild rose shampoo and conditioner small bottles from Holland and Barrett and love them. I bought the 2.5l bottles in a discount from your website with free pump. Excellent but the packaging needs work with something of strength to surround the product to stop it getting damaged in transit. The box was damaged and some of the shampoo had leaked a little. Not enough to bother complaining or stop me re-ordering though but a minor annoyance. Pump works great. I wasn't told when the delivery had arrived at the click and collect place so I checked by chance and it was there.

Resposta de Faith In Nature
I was looking forward to trying your products but unfortunately, the laundry detergent does not clean and has a faded scent after washing and then smells of nothing after drying. Also, the coconut bundle ( shampoo, conditioner and mask) are too watery and dried my hair.

Resposta de Faith In Nature
I don't normally write Trustpilot reviews and prefer Google reviews, but I am impressed so had to leave some sort of review. I wrote a Faith in Nature review in 2023, and now this is an update.
I have been using Faith in Nature's shampoo and conditioner bottles for a long time now, as I find it really works on my dry & dull hair. I usually prefer to use the Coconut one. I was disappointed recently to find a 300ml bottle has risen to £7.99 now (eek). Nonetheless, that hasn't stopped me from buying. I decided to purchase 2.5L of each to last me, plus minis for my upcoming holiday.
I usually buy the shampoo and conditioner bottles in Holland & Barratt because I can pick them up in store, or Amazon for the convenience, although they don't always have the Coconut ones.
In November 2023, I ordered from the website and was very very disappointed with how long the delivery took (around 2 weeks, although they did give me a free product with my order because of it) and haven't ordered from the website since then. But I decided to give the website another chance this week and I was impressed! I placed the order 2 days ago and it has already arrived today! Looking forward to having shampoo and conditioner for the next year.
Thank you, Faith in Nature

Resposta de Faith In Nature
Just awful, I ordered one of their Shampoo as my daughter has tried some of their products which are lovely. But my order never arrived, unable to speak with someone for help. Plus, sent several emails asking for help with no response. Even found a telephone number for the company, but again sadly could not get to speak with anyone for help (very frustrated and disappointed with the complete lack of help, support and customer care)

Resposta de Faith In Nature
Good Prices, Quick Delivery and Quality Products. What more can you ask for.
Love faith in nature products, clean ingredients. Usually buy through Holland and barrat but ordered online recently direct and super fast postage. Thank you
Web site easy to navigate. Had exactly what I wanted. Ordered and delivered without incident. Great service and good company.
Really excellent products, have been using them for years. It took me a while to find the right shampoo and conditioner for my hair type but all of the soaps are lovely and I have really sensitive skin. Most importantly the customer service is excellent, I recently had a parcel go missing that was left outside in my neighbours recycling bin and they replaced it without hesitation. Its getting harder and harder to find companies who actually care about their customers nowadays so it was much appreciated 🙂
Great products and customer service. An ethical Uk company
I always purchase Faith in Nature from their website, their products are great for my sensitive skin and I like that you can have a subscription. It's very convenient to refill my body wash and hand wash.
I got in touch as my order got lost in transit, and Sasha very promptly responded and reshipped my order.
Great products and support! Definitely recommend them.

Resposta de Faith In Nature
First of all your delivery was spot on
I love your products ,as I have very sensitive skin . I choose Lavander wash and Lavander body lotion as it quite soothing

Resposta de Faith In Nature
Always great customer service and beautiful products i use them for my float therapy centre in oxford and the clients love the smell

Resposta de Faith In Nature
Ordered 5L of hair conditioner & it arrived damaged & leaking. Customer support came back promptly & sorted the issue out immediately. Great products from this company

Resposta de Faith In Nature
I have moderately damaged and coloured hair and very sensitive scalp and I found the shampoo bar too strong for my hair, it gave me horrible dandruff and stripped my hair of colour. Switched to liquid coconut shampoo and it still leaves my hair feeling dry, even though some of the dandruff is gone. Liquid conditioner isn't really good either, needs time to work and honestly doesn't help much. The only reason I somewhat like them is because they're ethical and affordable

Resposta de Faith In Nature
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