Falcontrims Avaliações 

No communication, no delivery, nothing. Really poor and wasted my time. Suggest avoid. Had to initiate a chargeback to get a refund.

Virtually non-existent customer service. I’ve contacted Falcon Trims multiple times via their website, email and telephone regarding an unused item, yet nobody has responded. A simple yes or no would have taken 30 seconds.

It’s incredibly frustrating to spend money with a company that simply doesn’t communicate. I won’t be buying from them again. Avoid at all costs. They are scammers.

Awful scam company by the looks, product ordered and had confirmation, product didn’t turn up, emailed twice with no reply, called 10 times and the line rings then goes to voicemail. Awful

Had a confirmation of purchase, no date for delivery.
I've tried phoning them, straight for voicemail.
Tried their contact form 3 times, nothing.
Going to have to initiate a charge back as another reviewer noted...

Scam site. No contact, no tracking, take the money and don’t respond. Going to have to initiate a charge back if they don’t respond this week.

Not the best experience with Falcon Trims. I placed an order and noticed that I had a spelling mistake in my email address. I tried calling and the phone is never answered and just goes to answer phone. I left a couple of messages and received no call back. I emailed and used their web contact form, again zero response. The trims didn’t arrive but they did refund me. It’s a risky purchase due to the last of communication.

Ordered stair nosing for stairs at £125 or so about 2 weeks ago , email confirmed order . Tried in all ways possible to get in touch without any luck and still awaiting confirmation that they even shipped it at all as Evri said they've not ever got it.

Ordered a transition strip from the website. They took the order and money straight away as well as confirmation email. Few weeks go by and nothing, I reach out on their contact form, still no reply. Then I get a full refund on my bank statement. No contact ever, shocking company feels like a scam.

Ordered a 45mm light oak flat trim from them, a few days later payment was refunded without explanation, emailed them to ask why, never had a response.

Useless company seemingly incapable of fulfilling an order and responding to a simple question

Brilliant experience with Mary at Falcon Trims. We needed colour matching accessories for our new Woodpecker Flooring. They created samples within a few days and within a week we had the scotia and door bars we needed. Brilliant Service.