Finding a Credit Management company can be a frightening experience. Trust is a huge issue. We have been very pleased with Family Credit Management. They have been diligent, honest and inclusive wit... Ver mais
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Veja o que dizem as avaliações
This review is only about the sign up phase. Things have gone very smooth so far. All of my questions were satisfactorily answered. I never felt uneasy about anything that would take place through... Ver mais
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Everyone I have communicated with, either by email or phone have been friendly, understanding, and quite helpful. I am pleased with how they created a program that I can work with to get my debt down.... Ver mais
A empresa respondeu
The Credit Counselor was extremely helpful and understanding. She guided us through the process, without judgement, step by step and answered all our questions. We chose Family Credit Management bec... Ver mais
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Detalhes da empresa
Escrito pela empresa
Debt is stressful. We understand. Family Credit Management is a nonprofit organization that has been helping individuals and families get out of debt and regain financial stability for over 30 years. Our NFCC-certified credit counselors provide personalized, one-on-one guidance to help clients understand their financial situation and take control of their future. We offer a range of solutions tailored to each individual’s needs, including traditional Debt Management Plans (DMPs), debt settlement options for those who may benefit, and our exclusive DualTrack Repayment Plan, which combines structured repayment with strategic settlement when appropriate. For clients who are unable to repay all debts at once, we also offer our Priority Pay Plan, designed to help manage limited resources while addressing the most urgent financial obligations. Our approach focuses not only on resolving debt, but also on long-term financial health through budgeting, education, and behavior-based strategies. As a nonprofit credit counseling agency, our mission is to provide honest, practical solutions that work in the real world. We work directly with creditors to help reduce interest rates and fees when possible, while supporting our clients every step of the way. At Family Credit Management, our goal is simple: help people reduce stress, regain control, and build a more stable financial future.
Informações de contato
111 N. Wabash Avenue, Suite 1408, 60602, Chicago, Estados Unidos
- 800-994-3328
- counseling@familycredit.org
- familycredit.org
4,9
Excelente
495 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful n made this easy for me
Very helpful n made this easy for me. I had no one to help me with my accounts but Erica was very kind.
20 de abril de 2026
Jenny was great at explaining…
Jenny was great at explaining everything n made the process very easy...excited to get started 😁
7 de maio de 2026
vert good service
6 de maio de 2026
They made it very easy to get a good…
They made it very easy to get a good agreement.
5 de maio de 2026
Resposta da Family Credit Management
It’s great to hear the process felt easy and that the agreement worked well for you. Having things come together in a way that feels manageable can bring a real sense of relief.
Your nonprofit debt management plan is meant to create that kind of steady, structured path forward from the very beginning. We’ll always be here whenever you need us along the way.
Resposta da Family Credit Management
It’s so nice to hear the process felt quick and easy for you. Getting started can sometimes feel overwhelming, so having everything go smoothly really makes a difference.
We’re also happy to hear you had a great experience with our team. Your nonprofit debt management plan is meant to make things feel more manageable from the very beginning, and we’ll always be here whenever you need us along the way.
They a willing to help you in any way.
4 de maio de 2026
Resposta da Family Credit Management
It’s really nice to hear you’ve felt that kind of support. Knowing people are willing to work with you and help however they can can make such a big difference.
Your nonprofit debt management plan is meant to give you a steady, manageable path forward with support you can count on. We’ll always be here whenever you need us along the way.
Finding a Credit Management company can…
Finding a Credit Management company can be a frightening experience. Trust is a huge issue. We have been very pleased with Family Credit Management. They have been diligent, honest and inclusive with us which meant a lot. They respond in a polite and timely manner and they have given us complete confidence we have chosen the right company!
4 de maio de 2026
Avaliação não solicitada
Resposta da Family Credit Management
Choosing a company to trust with something this important can feel really overwhelming, so we’re honored you chose us.
Knowing you’ve felt supported, included, and confident throughout the process means so much to us. We’re glad our team has been responsive, honest, and there for you every step of the way. For more than 30 years, our nonprofit debt management plan has been helping people find a steady, structured path forward, and it’s wonderful to hear you feel confident you made the right choice with us. We’ll always be here whenever you need us.
They are helping me get out of debt
4 de maio de 2026
Resposta da Family Credit Management
Getting out of debt is a big step, and it’s really nice to hear the plan is helping you move in that direction.
For more than 30 years, our nonprofit debt management plan has been helping people create a steady, structured path forward. We’re always here to help whenever you need us along the way.
The expers
They’re the experts when it comes to credit repair. Trust them and they’ll do a great job. 👏
1 de abril de 2026
Resposta da Family Credit Management
That kind of trust is something we never take lightly, and it’s great to hear you’ve had that experience.
For more than 30 years, our nonprofit debt management plan has been helping people find a steady, structured way forward and regain control of their finances. We’re always here to help whenever you need us along the way.
Resposta da Family Credit Management
Thanks for the 4 stars, we’ll take that as a strong start.
You’re right, it’s early, but the fact that you chose to enroll with us means a lot. Now it’s on us to deliver. Our team is focused on making the process smooth and helpful from day one.
We have a feeling that the 5th star is coming… We’ll earn it.
Resposta da Family Credit Management
Getting everything set up easily can make such a difference right from the start.
We’re really glad it felt that way for you, and it means a lot to know you value having a non-profit debt management plan that gives you a steady path forward with structured repayment you can rely on. We’re always here to help whenever you need us along the way.
Resposta da Family Credit Management
When things feel seamless and easy to work with, it can really take a lot of the stress out of getting started.
We’re glad it’s felt that way for you. Your nonprofit debt management plan is meant to give you steady progress with structured payments that feel manageable month to month. We’re always here to help whenever you need us along the way.
Resposta da Family Credit Management
It’s really nice to hear how easy the forms were to complete and that you felt supported throughout the process. That can make a big difference when you’re getting started.
Your nonprofit debt management plan is meant to keep things just as simple and manageable moving forward. We’re always here to help whenever you need us along the way.
they handle your requests right away…
they handle your requests right away and inform you
what they will do for you
29 de abril de 2026
Resposta da Family Credit Management
It’s really nice to hear that. Having things handled quickly and being kept in the loop about what’s happening can make the whole process feel a lot more comfortable.
Your nonprofit debt management plan is meant to work that same way, clear, responsive, and easy to follow. We’re always here to help whenever you need us along the way.
Getting started...
This review is only about the sign up phase. Things have gone very smooth so far. All of my questions were satisfactorily answered. I never felt uneasy about anything that would take place through the course of reducing my debt. I felt that I was dealing with an honest and legitimate company. Looking forward to the next steps.
28 de abril de 2026
Resposta da Family Credit Management
Thank you for taking the time to share this. It’s really encouraging to hear that the enrollment process felt smooth and that all of your questions were answered in a way that gave you confidence.
Feeling comfortable and trusting the process from the beginning is so important, and we’re glad that’s been your experience so far. Your nonprofit debt management plan is designed to keep that same clarity and structure as you move into the next steps. We’re always here to help whenever you need us along the way.
Bills are getting paid
I enrolled, pretty easy process; however a few of my debtors, you did not work w
27 de abril de 2026
Resposta da Family Credit Management
We’re glad to hear that getting enrolled felt like an easy process!
We also understand it can be a little frustrating when not every account can be included right away. Some creditors just have different guidelines, but we’ll always do everything we can to help where possible. If there are any additional debts you’d like us to look at, feel free to reach out anytime, we’re always happy to review them with you. Your nonprofit debt management plan is still designed to give you a steady, structured path forward, and we’ll be here for you along the way.
Resposta da Family Credit Management
That’s always nice to hear. Knowing things are going just as expected can bring a lot of peace of mind.
We’re glad things are off to a smooth start and that the process has felt consistent and straightforward for you. Your nonprofit debt management plan is meant to give you that kind of steady, reliable path, and we’ll be here for you every step of the way.
Very pleased with service
Everyone I have communicated with, either by email or phone have been friendly, understanding, and quite helpful. I am pleased with how they created a program that I can work with to get my debt down. Some credit card interest was in the 30% range and many times they got it reduced to 6 or 7%. Couldn't be happier with their service and staff.
23 de abril de 2026
Resposta da Family Credit Management
It’s wonderful to hear how positive your experience has been across the board. Feeling met with kindness, understanding, and helpful guidance—whether by phone or email—can make such a difference.
We’re also really glad the plan feels like something you can truly work with. Seeing those interest rates come down from that range to something much more manageable is a big step, and it can really help you start gaining traction. Your nonprofit debt management plan is meant to bring everything together into a clear, steady path forward, and it’s great to hear it’s been working so well for you. We’ll be here for you every step of the way.
Professional and easy experience for a hard decision
The process, so far, has been easy, not intimidating and comfortable. The interactions with the team have been personable but professional and left me feeling more confident in a hard decision.
23 de abril de 2026
Resposta da Family Credit Management
Hearing that it’s felt easy, comfortable, and not intimidating really says a lot. Making a decision like this isn’t always simple, so feeling more confident along the way is a big step.
It’s also great that your interactions with our team felt both personable and professional, that balance matters. Your nonprofit debt management plan is meant to keep building on that, with a steady, structured path forward you can feel good about. We’ll be here for you every step of the way.
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