Family Law Decisions Avaliações 

264
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have recently used Family Law Decisions and I couldn’t recommend enough. I first initially spoke to Ali who was very helpful and listened to what was going on with my situation, he emailed me back... Ver mais

Avaliado com 5 de um total de 5 estrelas

The initial advice from Ali was reassuring. I was passed onto to Chris R who was prompt in His replies to Me ., again very reassuring. I felt as though I had someone by My side before heading... Ver mais

Avaliado com 5 de um total de 5 estrelas

I have been having a very stressful family law case, Lisa has helped me in applying for court, raising a position statement, c100 and C1a. She has been kind, patient and understanding at every step... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic. Ali and Christopher have been excellent throughout the proceedings. Endless emails and calls included in the overall cost which was great whilst I was stressing a lot with everythin... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de advocacia
  2. também em
  3. Advogado de Direito de Família
  4. Fornecedor de Assistência jurídica

Escrito pela empresa

Family Law McKenzie Friends and Paralegals providing confidential affordable high-quality assistance in the family courts in England & Wales. Assistance in remote and in-person hearings at court, applications, statements, bundles. Guidance information and support throughout your court proceedings. We assist in Child Arrangement Orders, Non-Molestation Orders, Occupation Orders, Prohibited Steps Orders, Specific Issue Orders and Financial Remedy Orders matters: https://www.familylawdecisions.co.uk/useful-information/our-useful-information/ Our Paralegals and McKenzie Friends have experience and legal qualifications, and we only work in Family Law, qualified and trusted, we are specialists in Family Law: https://www.familylawdecisions.co.uk/mckenzie-friend/ We pride ourselves in offering a good and fast professional service. We provide a Free Initital Phone Consultation and Fixed Fees which include reasonable email/telephone support. We are fully insured, ICO Certified and have a clear Privacy Policy. Institute of Paralegals (IoP) Corporate Members, if you require skilled work on documents and informed support in the Family Court we are able to assist you. We provide free videos which might be of interest you in a number of subjects which we hope will assist you if considering making an application or responding to an application or during Court proceedings, from the the start of proceedings until the finish. You can contact us via WhatsApp, email, phone or through our website and book a scheduled call if required.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

264 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Não respondeu a avaliações negativas

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4,7

Todas as avaliações

(264)

26 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Sianna Rai has been helping me with my…

Sianna Rai has been helping me with my court hearing regarding my child and i really cant recommend her highly enough. All through my court process she supported me and gave me great advice every step of the way, making a very nervous process for me a little more easier. Sianna you are worth your weight in gold and I really don't think I could have done it without you. Thankyou

4 de maio de 2023
Avaliação não solicitada
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Resposta da Family Law Decisions

Wonderful to hear! We've shared this with Siaana and she's really pleased to have helped. Wishing you the best Louise!

Avaliado com 5 de um total de 5 estrelas

I had Colin Brealey help me in my court…

I had Colin Brealey help me in my court hearing regarding my children, he was wonderful. I was so nervous but he made me feel really at ease. I recommended him to a friend going through the same situation.

27 de abril de 2023
Avaliação não solicitada
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Resposta da Family Law Decisions

Thanks Tasha, I know Colin will be pleased to hear!

Avaliado com 5 de um total de 5 estrelas

Professionals at the click of a button

After receiving court papers, panicking & a frantic google search, I found Family Law Decisions.

I was sceptical at first but I decided to pick up the phone and speak with them. They advised me that they could help with all my concerns relating to a child arrangement order and scheduled a consultation with Sianna the next day. They were upfront with the costs (which are a fraction of some of the quotes I had from local law firms I must add!)
I was given a full consultation, not rushed, was able to explain fully my situation and what I needed help with.
Priyanka drafted my report and felt so relieved and supported already. The communication between the team is excellent.

Initially I had intended to go to court alone, but I realised that they offer McKenzie friend service.
It made perfect sense to use FLD to attend with me.
Ali Mohammed was assigned my case, we spoke on the phone a few times before my court date and all my concerns, worries and fears were addressed and I felt very confident attending court with Ali.
His knowledge and caring nature made what was a very overwhelming and confusing time for me, and more structured and relaxed process.

Thank you to Sianna, Priyanka & Ali for your time and hard-work. It did not go unnoticed.

23 de março de 2023
Avaliação não solicitada
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Resposta da Family Law Decisions

Thank you very much for the review and putting aside time to do so, hugely appreciated. The team have been informed and of course they are delighted they could assist you. Thank you.

Avaliado com 5 de um total de 5 estrelas

Siaana/ Kiera

I have been getting help from Siaana and Kiera in regards to completing my application for access to my child, and both have been utterly fantastic in their work. Their communication, support and advice in these difficult times are brilliant and I could not have asked for any more from either of them.

I’ve never been down any legal route before but after my ex partner unlawfully withdrew contact I saw no other option, and their assistance in this matter has been so helpful, pointing me in the right direction and assisting with every query I had promptly and efficiently. Thank you so much, to both of you.

29 de março de 2023
Avaliação não solicitada
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Resposta da Family Law Decisions

We really appreciate you taking the time to provide your feedback. It helps us to know that we have been of assistance to you in difficult times, which is our aim. Thank you.

Avaliado com 5 de um total de 5 estrelas

I couldn't recommend them enough!

I couldn't recommend Family Law Decisions enough! Lisa has been great in preparation of my paperwork to the point where the judge thought I was being represented by Solicitors. Siaana stayed with me through the trial and she gave me my answers before the judge even finished asking me a question. I was so scared of the process, but they took all my worry away. Siaana was so incredibly empathetic and helpful in every way. If you're hesitant-stop! Just call them and let them take you through it all with ease!

17 de março de 2023
Avaliação não solicitada
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Resposta da Family Law Decisions

Thank you for the review, it is much appreciated. Lisa and Siaana will be very pleased to read this. Thank you again.

Avaliado com 1 de um total de 5 estrelas

Totally unprofessional

My experience with this company was less than satisfactory, the paralegal that wrote my statement was poor. Lisa Ivanow first draft lacked any kind of quality, in fact i had to give her guidance on a few basics that she missed out on. Then to top it all off, the night before the hearing we discovered that the mother had used the same firm to do her bundle. Clearly no conflict check had been done by anyone in the firm, which is a basic check that any legal firm should do. When i rang family law decisions on the morning of the hearing to speak to someone about this i was fobbed of with a call back. I am still waiting for the call back very poor service and incredibly unprofessional. This resulted in me having to send an a urgent email to the judge who quite rightly dismissed the McKenzie friend from being in court , due to the conflict of interest. All in all a total waste of money and just as a comparison we got a solicitor for the next hearing which was about the same price as these clowns are charging. Do not bother with this company. check out the google reviews which are not much better either.

7 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Family Law Decisions

Thank you for your review Gemma, which is unfortunately inaccurate. We provided a first draft as we always do and then requested any further information or amendments to be provided to us, as we can only draft based on the information provided. Often clients once they see the first draft have other information they wish to add, as did you. You provided new information which we of course added. The first draft is what it says, an initial document to work from.

The statement was professionally produced and of good quality with exhibits attached based on the information you had provided for £240 plus vat.

Please note, our fee for attendance at a remote video hearing is £240 plus vat, which includes email/telephone support up to and including the hearing at no extra cost. This is considered good value by our clients.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

I am going through a really stressful situation dealing with my ex in court but you guys made it easier, thank you Siaana and Lisa.

15 de março de 2023
Avaliação não solicitada
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Resposta da Family Law Decisions

Great to hear Siaana and Lisa could help. Wishing you the best!

Avaliado com 2 de um total de 5 estrelas

Last minute replacements of McKenzie Friends are stressful

I used this McKenzie friend service for a first court hearing having never used one before. Initially everything was ok, I had the initial appointment with Sania and some helpful advice was given. but it was at a very fast pace. I drafted my own documents. I was not advised that I had a right to challenge the bundle prepared by the Applicants solicitor and these documents were biased towards the Applicant. The main issue however was that having discussed and liaised with Sania she then ceased communication just before the hearing which was really stressful. I was then contacted by Haleema who said she would be covering Sania for the online hearing. There was then only 60 mins to discuss the case with Haleema which meant my time for pre-hearing negotiations with the other side was lost. No one had advised me what to expect and how to prepare for the pre-hearing discussions which was an oversight on their part. The last minute switching and loss of pre-court discussions was both stressful and the solicitor in the following court hearing was very aggressive with me. Although Haleema was messaging me throughout on watsapp it was not possible to focus on the hearing and the messages at the same time. It was all extremely stressful. I came out of the hearing with an interim agreement which was not great for us. After that I got solicitor representation which cost me a fortune but I would never want to go through an experience like that again. If I were to use a McKenzie friend again I would go to a professional mcKenzie friend from elsewhere and gain a grant of right to audience so that they can speak on my behalf and find someone who has time for my case and will definitely be there ! No point developing an understanding of a case to then not be able to attend court and put in a replacement.

27 de agosto de 2022
Avaliação não solicitada
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Resposta da Family Law Decisions

Thank you for your review Lisa. We appreciate you explaining you had some helpful advice from us, there were also numerous email exchanges with you. We do provide reasonable email/telephone calls within the price of our attendance at court fee, in this case a total of £210 plus vat in August of last year.

We did suggest we could draft a Position Statement for you, for the fee of £140 plus vat and explained it could be helpful in explaining your current view, your position and any concerns as well as setting out what orders you were requesting the court make, but you informed us you wished to put your own documents into the court proceedings.

Sania was in a hearing on the day before your hearing was listed and the Judge in that case suggested that her assisting this client as a McKenzie Friend would also be helpful for an emergency hearing which was then listed the next day. We provided an experienced alternative McKenzie Friend for you, but we do agree it must have been more stressful and frustrating for you and we do apologise for this unavoidable change. Haleema had read all the documents that were prepared by you and was briefed by Sania, and as at all hearings we attend, she was with you an hour before the hearing commenced.

Avaliado com 1 de um total de 5 estrelas

Good..then very bad

I'll start by saying my initial communication with them was very pleasant, when they're taking money, I was informed by a charity just after giving family law decisions 374£ that actually they're going to cover all costs for my legal action that's when my interactions with them went drastically down hill, i rang to inform I wouldn't be needing their services any more and explained the situation and asked for a refund, I was told I'd be eligible for one as no work had been completed on my behalf and that was great, 374£ for someone going through my situation is a months worth of food and nappies for my family, so I patiently waited, a few days past and still no email from the accounts team, so I rang the firm, the girl who answered initially HUFFED AND TUTTED when she realised it was me, yes I did hear that, I was then told to email accounts so I did and I have every day for 20 days, I was at one point told by Lisa it had been processed and would be done by the end of the week, another week has passed and still no communication.
Being a good business isn't all about taking the money it's also about resolving issues and this is an issue I've been begging them to resolve for a long time now, please just give me my money back, I'm a struggling single mother with no way of feeding her children.

6 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Family Law Decisions

Thank you for your feedback. We can confirm that as you did not want to go ahead, the refund had been made. We can understand your frustration and we do try to limit delay, our communication could have been better.

Avaliado com 5 de um total de 5 estrelas

The Mackenzie Friends Team were…

The Mackenzie Friends Team were available immediately with understanding and sympathy on reasonable cost when no solicitor could be found in such emergency situation .The whole team members are understanding and helpful,my initial contact was with Haleema who guided me well and soon i was contacted by another competent member of the team Ms Siaana Rai who was thoroughly guiding and supporting me before ,during, and after the court hearings step by step .
I really appreciate the team support and my special Thanks to Ms Sianna Ray who travelled from a long distance was present in court before time and then gave me good guidance and feedback.
Many Thanks From Fkhan Leeds

22 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Family Law Decisions

Your taking the time to write such a thorough review is hugely appreciated. Thank you for your review.

Avaliado com 5 de um total de 5 estrelas

Family court hearing

From the moment I have got in touch with Family Law Decision, I have felt that I have feet to stand on and Mrs Sania guided me through the all process, preparing me for main event. On the hearing day after I met with Mrs Sania for a short briefing we entered in the court room, but more confident than I was before my arrival. Following Mrs's Sania guidance I have managed to tick all the points that needed to be discussed and eventually I got the court order that I was waiting for.
I cannot thank you enough for the support that you have provided to me.

22 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Family Law Decisions

Thank you. We were very happy to assist you and thank you for taking the time to provide your feedback, it is hugely appreciated.

Avaliado com 5 de um total de 5 estrelas

I've found Colin to be diligent and…

I've found Colin to be diligent and hard-working. He has always been on time and treated my concerns during the court proceedings with sensitivity.

14 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Family Law Decisions

Thank you very much for the review, it is great to have feedback from you. Thank you.

Avaliado com 1 de um total de 5 estrelas

Avoid this firm!

I was ill advised to make an application by Sania Mahmood. She did not advise me of the implications of making such an application ie that costs cost be put on me if it failed. Lisa Ivanow then drafted 2 witness statements that although looked persuasive, would never merit me in any case. I was then passed to Haleema Raja who was the one to appear alongside me as my 'Mckenzie Friend'. In the two phone conversations that I had with Haleema prior to the hearing, I felt that she was always talking over me, never allowing me to fully get my points across and never really providing me with any blanket of certainty or advising me on anything. On the day of the hearing, prior to going before the judge, she kept on asking me what my expectations were, what outcome I was expecting and all the while again just talking over me and making me feel even more nervous. I had paid for her so Called expertise and was being provided with none. There was absolutely no firm advice coming from her at all. In the court room I felt very uneasy and asking myself exactly what did I pay her for. I feel that I could have performed much better on my own. Not only was my application dismissed but I have to now pay the other sides costs. This experience has left me very much out of pocket and I will never look to any Mckenzie type help again in the future. My advice to all reading this is, if you are confident then represent yourself or invest in proper legal help but avoid these people that charge a small fortune and deliver absolutely nothing for you!

Edited - since Contacting Jeff (as asked to) I have had no response. STAY AWAY FROM THESE CLOWNS!

16 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Family Law Decisions

Dear Major Gill. Thank you for your feedback. I am sorry to hear you are disappointed in our services. We will certainly strive to do better.
We would like to discuss this in detail to see how we can improve our process. Please contact Jeff at info@familylawdecisions.co.uk

Avaliado com 5 de um total de 5 estrelas

Siaana rai was a godsend

Siaana rai was a godsend. Informative, helpful and I couldn't have got through it without her.
Costs were upfront and fixed fees. Highly recommend Siaana.

31 de janeiro de 2023
Avaliação não solicitada
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Resposta da Family Law Decisions

Siaana is very happy to read our review as it is very important to her and our team to provide as good a service as possible at a reasonable cost. Thank you.

Avaliado com 5 de um total de 5 estrelas

Affordable, supportive and knowledgeable

The support provided was far superior to that experienced by a solicitor.

My representative was comforting, reassuring and knowledgeable in my specific area of difficulty.

The communication leading up to the hearing and post hearing was excellent.

They took the time to thoroughly read through my application and evidence, and I not only felt supported but valued in my difficulties.

The affordability of the service makes legal advice and support accessible in an area of law which is completely inaccessible and very murky to so many.

I can't thank them enough.

I would highly recommend to anyone needing family law advice or support.

Thank you so much for making me feel like a person, a woman and a mother and not just a client name in a book.

14 de fevereiro de 2023
Avaliação não solicitada
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Resposta da Family Law Decisions

Your review has been looked at carefully and we appreciate very much the feedback. Many thanks for taking the time to do so.

Avaliado com 5 de um total de 5 estrelas

It was great having your…

It was great having your representative during my hearing and her presence added a great deal 👍 and really good in her explanation.

22 de dezembro de 2022
Avaliação não solicitada
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Resposta da Family Law Decisions

Many thanks for the review, it is very helpful and useful and thank you for taking the time to provide it.

Avaliado com 5 de um total de 5 estrelas

I have given a *Great* star rating to…

I have given a *Great* star rating to Family Law Decisions because of these four reasons:
(1) Because I have found them to be a great McKenzie Friend.
(2) Their presence with me in court gave me the confidence I needed to present my case strongly.
(3) At the close of hearing secsions they present you with sumary notes of what was said or transpired.
(4) Their service charge is much lower than having a lawyer to talk at a court hearing for you.

11 de janeiro de 2023
Avaliação não solicitada
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Resposta da Family Law Decisions

It is great you have provided a review and we hugely appreciate you taking the time to do so. Thank you.

Avaliado com 5 de um total de 5 estrelas

This guys are really know what they are…

This guys are really know what they are doing. Listen to advice,follow it, believe and result will be positive.

6 de janeiro de 2023
Avaliação não solicitada
logotipo da Family Law Decisions

Resposta da Family Law Decisions

Your review is hugely appreciated. Thank you for taking the time to provide feedback.

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