FARA Boutique Avaliações 

52
•
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I recently purchased one of the co-ord sets, and although I don't think it quite suited me as a complete set, I absolutely love the pieces as separates. They've worked beautifully with the rest of m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Prachtige kleding! Ik had een grote bestelling gedaan maar moest helaas een deel terugsturen omdat het niet paste. Hoewel de track & trace aangaf dat mijn retour was bezorgd, kreeg ik maar geen bevest... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

Totally incompetent company. I purchased a dress for a wedding last saturday 9th August 2026 at 170.00. The dress did not arrive at my address, i constantly chased it as i was desperate for the dress... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always love FARA♡ Whenever I stop by Mandoren Store, I always come across some piece of clothing that instantly inspires me. The clothes are versatile enough to wear for so many different occasions.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de moda feminina
  2. também em
  3. Loja de Roupas

Escrito pela empresa

Rooted in a commitment to ethical and sustainable practices. Made by women for Women.


Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

52 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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Como esta empresa usa o Trustpilot

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3,9

Todas as avaliações

(52)

28 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Absolutely loved all my purchases they…

Absolutely loved all my purchases they are beautifully made and excellent quality .
It was really easy to order very quick delivery.
I’m forever getting compliments when I wear my outfits and will definitely be ordering some more.

1 de janeiro de 2025
Avaliação não solicitada
logotipo da FARA Boutique

Resposta da FARA Boutique

Thank you so much for your beautiful review! We’re so happy to hear you loved your pieces and that the ordering process was smooth. Knowing you’re receiving compliments and feeling great in our designs is the best feedback we could ask for. We can’t wait to welcome you back for your next order!

Avaliado com 5 de um total de 5 estrelas

FARA is my fav!

I’ve been buying from FARA Boutique for years, and I can’t get enough of their clothing. The Zen Dress has been my go-to for so long! It’s comfortable, elegant, and somehow just gets better with time. I recently got the Rise Kaftan, and it’s just as beautiful - perfect for warm days and easy to dress up or down.

One of the things I love most about FARA is the quality. Their pieces are made from natural fibers, and you can really feel the difference. As long as you take care of them, they last for years. I’ve never had any issues with the quality, and I always get compliments when I wear them.

Plus, it feels good to support a small, women-owned business that clearly cares about sustainable fashion. It’s rare to find clothes that look amazing and are made to last - FARA does both. Highly recommend!

2 de março de 2025
Avaliação não solicitada
logotipo da FARA Boutique

Resposta da FARA Boutique

Thank you so much for your ongoing support. Your words truly mean the world to us. We’re honoured to be part of your wardrobe over the years, and hearing how much you love the Zen Dress and now the Rise Kaftan genuinely makes us smile.

Thank you again for being part of our journey.
So much love xxxx

Avaliado com 5 de um total de 5 estrelas

Very beautiful clothes

Very beautiful clothes. I have few dresses by FARA, kimonos and sets which I love so much. Stylish and really unique!

30 de janeiro de 2025
Avaliação não solicitada
logotipo da FARA Boutique

Resposta da FARA Boutique

Your words truly warm our hearts! Knowing that our dresses, kimonos, and sets have found a cherished place in your wardrobe means the world to us. You're not just a customer; you're our forever muse, inspiring every stitch and design we create.

Thank you for being such a radiant part of our journey. Your continued support fuels our passion and creativity.

Avaliado com 5 de um total de 5 estrelas

Fara has the best clothes

Fara has the best clothes, especially when I’m on the beach. So easy to wear and amazingly elegant designs. All super nice material and designs. I recommend them to all my friends.

19 de março de 2025
Avaliação não solicitada
logotipo da FARA Boutique

Resposta da FARA Boutique

Your words have us beaming! Knowing our pieces accompany you on sun-kissed beaches and make you feel effortlessly elegant is everything we dream of.

Thank you for sharing the love with your friends—it means the world to us.

You're not just a customer; you're part of our FARA Boutique family, and we can't wait to dress you for your next adventure.

Avaliado com 1 de um total de 5 estrelas

Did not get full refund for items I returned.

Returned an order for a refund.

1. HAD TO PAY FOR MY OWN RETURN POSTAGE.
2. THEY DEDUCTED £10 FROM THE REFUND FOR NO REASON.

They state in there return policy if items are not placed in the original bag and packing they are subject to a £5 per item fee... So I made absolutely sure that this process was followed for the 2 items I purchased. BUT THEY CHARGED ME ANYWAY!

So for items I did not keep I have had to pay £14.05 - the charge they added for no reason because I followed the process, and the return postage fee.

Honestly it's disgusting, a horrible company with awful processes and charged that frankly seem scammy. I will not consider buying from this brand again.

23 de abril de 2025
Avaliação não solicitada
logotipo da FARA Boutique

Resposta da FARA Boutique

We're truly sorry to hear about your experience and understand how frustrating unexpected charges can be. We strive to be transparent and fair in all our policies.

Our return policy states that a £5 fee per item may apply if items aren't returned in their original packaging, I have enquired with our warehouse and they confirm your order was missing tags. However, if you've ensured that both items were returned as per our guidelines, this charge may have been applied in error.

To resolve this promptly, could you please provide your order number or the name associated with the purchase? This will help us investigate the matter and, if appropriate, process a refund for the deducted amount.

We genuinely value your feedback, as it helps us improve our processes and ensure a better experience for all our customers.

Avaliado com 1 de um total de 5 estrelas

I returned my item as requested as the…

I returned my item as requested as the clothing looked different colour.
They accepted the return and have not issued a refund!
I sent the item back via recorded delivery and its been delivered.
Will not buy from here ever again

8 de abril de 2025
Avaliação não solicitada
logotipo da FARA Boutique

Resposta da FARA Boutique

We're truly sorry to hear about your experience. We deeply value the trust and connection we share with our community. We aim to process all refunds promptly upon receiving returned items. If your refund hasn't been issued yet, it's possible there was an oversight on our part.

To resolve this swiftly, could you please share your order number or the name associated with the purchase? This will help us locate your order and ensure your refund is processed without further delay.

We appreciate your feedback, as it helps us grow and serve our community better.

Avaliado com 1 de um total de 5 estrelas

Ordered a item of clothing

Ordered a item of clothing, completely different item sent.
Contacted several times with no response??
Returned and still no response???
Contacted the bank and they sorted and contacted the company, should not have to do this
Don't use as terrible experience
Disgusting!!!

10 de fevereiro de 2025
Avaliação não solicitada
logotipo da FARA Boutique

Resposta da FARA Boutique

We're truly sorry to hear about your experience. We deeply value the trust and connection we share with our community. We aim to process all refunds promptly upon receiving returned items. If your refund hasn't been issued yet, it's possible there was an oversight on our part.

To resolve this swiftly, could you please share your order number or the name associated with the purchase? This will help us locate your order and ensure your refund is processed without further delay.

We appreciate your feedback, as it helps us grow and serve our community better.

Avaliado com 1 de um total de 5 estrelas

Quality is rubbish will never buy again…

Quality is rubbish will never buy again i had to throw them away

8 de março de 2025
Avaliação não solicitada
logotipo da FARA Boutique

Resposta da FARA Boutique

We're truly sorry to hear that the item you received did not meet your expectations. We take pride in the quality of our garments, and it's disheartening to learn that this was not reflected in your experience.

We'd like to understand more about what went wrong and see how we can make this right. Could you please share your order number or the name associated with the purchase? This will help us investigate the issue further and ensure such instances are prevented in the future.

Your feedback is invaluable to us, and we appreciate you bringing this to our attention.

Avaliado com 2 de um total de 5 estrelas

Poor Quality

Honestly, the clothing isn’t bad, but it’s definitely not worth the price tag. The quality doesn’t justify the cost—the pieces are extremely thin and see through.
I won’t be purchasing from them again and wouldn’t recommend it to others

28 de novembro de 2024
Avaliação não solicitada
logotipo da FARA Boutique

Resposta da FARA Boutique

Thank you for sharing your feedback. We're genuinely sorry to hear that the pieces you received didn't meet your expectations. At FARA, we aim to offer garments that embody both style and substance.

We understand that fabric thickness and opacity are important considerations. If you could provide your order number or the name associated with the purchase, we'd be happy to look into this matter further and explore possible solutions.

Your feedback is invaluable to us, and we appreciate you bringing this to our attention.

Avaliado com 2 de um total de 5 estrelas

Poor customer service and sub-par quality

My experience with FARA has been poor - just a few days after I ordered, there was a sale and the item that I had bought was 20% off. I contacted FARA’s customer service, but they refused to price match - even though I was well within the returns period. I don’t understand the logic as I am entitled to return the item for a full refund and repurchase at the discounted price.

I was also disappointed with the quality of the Rise Kaftan - it arrived with frayed hems and poor / loose stitching. For a kaftan that costs c. £200, I would expect much better.

2 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Avoid this website

Avoid this website! They are very good at charging money, even for items that haven't been sent or are out of stock. I have been chasing for a refund for weeks and have been met with silence from "customer service". Their website clearly states that all UK orders are shipped from UK with no duties to be paid by customers but one item that was in stock and sent to me came with a duties bill which was half the price of the item. I obviously refused the delivery due to complete misselling and after almost a month of asking for a refund for the item I never received, I have resorted to contacting PayPal to get my money back. Total sham of a business. Avoid like the plague.

1 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unreliable Service and Disappointing Product

I ordered a raw silk top (£90) for my sister's birthday in June, but it didn’t arrive as expected. When I first contacted the company, they informed me that there would be a restock at the end of June and that my order would be shipped then. However, this did not happen. When I tried to follow up in July to inquire about my order, they abruptly disabled the chat. Frustrated, I initiated a claim with PayPal in August. The company only sent the top about a day before the refund window was set to close.

Unfortunately, the item itself is disappointing. While the colour matches the picture, the texture feels off—I'm not convinced it's genuine silk. Additionally, the design is impractical, restricting movement to the point where you can't comfortably raise your arms. I’ve decided against returning it, as I have little confidence in the company’s ability to handle the refund process efficiently, and I just want to move on.

Overall, this company has been a significant disappointment. I would strongly advise against purchasing from them.

1 de agosto de 2024
Avaliação não solicitada

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