Farecrown Avaliações 

87
O TrustScore é 3.5 de um total de 5

3,4

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I am convinced this company is scamming travelers. If you read their positive reviews carefully, it even appears they are fake. I was switched into different dates than I requested and contacted them... Ver mais

Avaliado com 5 de um total de 5 estrelas

Jeff kept me informed about what he was doing every step of the way and made certain that I was completely satisfied with the outcome.

Avaliado com 1 de um total de 5 estrelas

The most horrible experience Vincent and Amber Smith both fake names with heavy Indian accents. The scammed me out of 710.00 dollars. Sent me fake tickets and boarding pass after I kept calling them t... Ver mais

Avaliado com 5 de um total de 5 estrelas

Brad Miller was absolutely amazing! He was very patient & professional, was great even with me questioning him about everything because I get a lil reluctant with all the scams out there.. But for al... Ver mais


Informações de contato

3,4

Bom

O TrustScore é 3.5 de um total de 5

87 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 50% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,4

Todas as avaliações

(87)

46 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Complete scam

Everything went wrong. The positive reviews are as fake as the cheap tickets. The cheap fares you thought you bought don't exist. They contact you and say you must spend more to get what you bought. I said no and to refund the tickets. They said no refunds if I canceled. I told them I would dispute with the cc company and they backed down and said I had I had the tickets after all and they would be provided 24 hours before departure. Scammy but I said OK. The tickets never came despite them telling me the tickets were on the way that morning. The cheap tickets never existed. I had to spend much more money on actual tickets. Don't give these scammers another dollar. If they say they need more money for the tickets you bought, cancel right there and dispute with cc company

14 de outubro de 2025
Avaliação não solicitada
logotipo da Farecrown

Resposta da Farecrown

Dear Ben,

Thank you for sharing your feedback.
We take all customer experiences very seriously and want to ensure every review reflects a genuine interaction with our company.

To help us investigate and resolve your concern properly, could you please provide your booking reference, the name used on the reservation, and the date of your interaction?
This will help us verify your experience and address any issues directly.

If we do not locate any record of your booking, we may need to report this review for further verification.

Thank you for your cooperation and for giving us the opportunity to look into this matter.

We take all feedback seriously and want to ensure every review reflects a genuine customer experience.
For further updates on your complaint feel free to write us at Contact.US@Farecrown.com, with your booking reference so we can verify and resolve your concern.

Thank you for helping us maintain transparency and trust.

Waiting for your response
Team Farecrown.

Avaliado com 1 de um total de 5 estrelas

Where to begin.....it is a scam

Where to begin.....it is a scam! I do not recommend it to anyone! They were not helpful at all in fixing an error they made and did not even try to fix it. I missed my flight because they had me confirmed on a flight for one day but the e-tickets were for another day. Lost a lost of time not to mention money.

13 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer Service

Mr. Vincent Stone assisted me to get the dates changed on my trip. Let me tell you in my 59 years of living i have never seen better customer service from anyone. Vincent was sympathetic to my situation, extremely knowledgeable in how to help me and explained every step to me clearly as he worked. He was friendly and patient with me. I will definitely call him for my future needs. He is an asset to your company.

30 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I thought I was purchasing actual…

I thought I was purchasing actual airline tickets from this company, immediately got a confirmation email and then the following day got an email that my tickets were not confirmed and to contact Fare Crown. Turns out, the tickets were only standby status but for $750 more I could purchase actual tickets.
They were supposed to call me the next day with an update on my stand by status, didn't call and when I called them, the best they could do was for an additional 2k, assist me with getting real tickets. NO THANKS. Allegedly I'm getting a refund, minus a bogus fee of $174.
I would never recommend using this company, EVER. Beware.

21 de setembro de 2025
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Vincent Stone was excellent

Vincent Stone was excellent. He clearly is a professional and loyal guy. It took awhile to get through all the extreme details of booking flights but he was patient and understanding and a pleasure to talk to.

11 de setembro de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Uninformed and Unprofessional

Do not use this website unless you plan on being on standby for flights. This sight market and sell flight tickets but fail to warn you that your flight may put you on standby. This is not what you agreed too, this wasn't inform to you. And if you don't agree to being on standby they refuse to cancel your booking if you request. Mind you, you're not charged until you agree to the terms. You must emphasize for your account not to be charged. This is the worst flight booking website.

24 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Farecrown is a big scamThe most horrible experience Vincent…

The most horrible experience Vincent and Amber Smith both fake names with heavy Indian accents. The scammed me out of 710.00 dollars. Sent me fake tickets and boarding pass after I kept calling them the day before.Please beware use airline website or reputable places like Expedia .Please beware of Farecrown.com

22 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brand Management and Excellence

I was pleased to have Brad Miller assist me with my travel reservations. He is the consummate professional and frankly IS the Farecrown BRAND. He is a master problem solver and was able to skillfully exceed my expectations so much so, that I immediately booked a second ticket and will solicit his assistance on securing a rental car. He is the best in the complex industry!

12 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

AVOID!

AVOID!! DO NOT I MEAN DO NOT BOOK WITH THEM..YOU WILL BE SCAMMED..THEY TOLD ME 1 PRICE AND SAID ONCE I BOOK I WILL BE REFUNDED ENDED UP BEING A LIE ENDED UP PAYING DOUBLE THE AMOUNT FOR THE FLIGHT AND ARGUING ON THE PHONE WITH THEIR BOSS VINCENT FOR 3 HOURS STILL NEVER GOT MY MONEY..WILL BE CONTACTING BBB 😡

5 de agosto de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I wouldn't even give them 1 star

I wouldn't even give them 1 star. Total scam. I never received my gauranteed tickets, not the standby, that i paid extra for. They Gave Me the run around for a full week.They even gave me a fake confirmation number for the airline. I ended up purchasing direct from the airline for more money at the very last minute. Run, do not even think about. This site is off shore and should be totally illegal.

4 de agosto de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very attentive

I booked a flight for 6 people and Vincent was very helpful with the process. He assisted from beginning to the end. Also, his intern Gary was also helpful. He is under good leadership. I would definitely use this company again.

15 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Brad Miller was absolutely amazing!!!!!

Brad Miller was absolutely amazing! He was very patient & professional, was great even with me questioning him about everything because I get a lil reluctant with all the scams out there..
But for all my future trips I will absolutely be continuing my purchases thru Brad and his company and super excited for my trip!!! I still can’t believe he got my 2 littles & I round trip tickets for a total of $716. I’m a single mother and wish I could find prices like these more I feel so blessed

8 de julho de 2025
Avaliação não solicitada

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