Farefieldproperties Avaliações 

450
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I have been renting with Farefield for the last 6yrs. The team have been helpful and prompt in resolving my housing isues even on weekend. A fantastic person centred team. Kudos!!!

Avaliado com 5 de um total de 5 estrelas

We recently moved into a property to rent through Fairfield estates. Moving house can be so stressful but they are fantastic at making it as smooth as possible. Tammy - absolutely fabulous as f... Ver mais

Avaliado com 5 de um total de 5 estrelas

Had two viewings with farefield, both incredibly professional buildings with knowledgable agents. Reserved one property on the day of viewing and started the process to approve rental. Very clear abou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Recently I had to call the emergency line for an unexpected leak. Within an hour Kyle turned up and was containing the leak. Straight away fixtures and repairs were already being organised. Kyle wa... Ver mais

4,6

Excelente

O TrustScore é 4.5 de um total de 5

450 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,6

Todas as avaliações

(450)

11 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Zoe Taylor - 5/5

Zoe was extremely professional, and helped me to secure a property in very short notice. Concise, very well-mannered and overall the process was very smooth and efficient.

7 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great company to deal with

Great company to deal with. Very fast coming back with answers to any information we requested. Polite and friendly. Smooth move in date and always on hand when needed.

7 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service, Definitely recommend

I would definitely recommend Farefield Estates. The service I have received has been excellent. Lottie who I viewed the property with was very friendly and helpful and Zoe who has carried out all the work for my tenancy has been excellent, Very professional and efficient. I'm very much looking forward to moving into my new home at the end of the month.

3 de março de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent service and quality from…

Excellent service and quality from Farefields from the start. The level of service and friendliness that I had received from letting agent Zoe Taylor was perfect. I couldn't fault her level of professionalism and courtesy towards me. I would definitely recommend Fairfields to my family and friends.

6 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent experience.

Very impressed. Zoe Taylor in Worcester managed my rental application, carrying out the process in an efficient, competent and speedy manner. She was thorough and professional whilst accommodating to my needs. Within one day, the application was approved and a date agreed. Credit and appreciation to Zoe Taylor who truly made the difference. Thank you.

18 de janeiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Nice office staff

Update: Heating fixed today after 15 days, disappointing but not surprising to see Farefield quote an email praising an independent engineer they sent for taking extra action himself without any instruction from Farefield to try to resolve (unfortunately on staying on for 2 hours). The reason this review is on your site is because you are responsible for the contract that is drawn up. there are plenty of charges and expectations for tenents, a simple clause for a weeks turnaround with a couple of quotes would stop this. As for good deeds, I have asked Jay the engineer for a quote on the property I own and have recommended him to others already.
Not a coincidence that the house is going on the market today and the heating has been fixed?

Nice office staff, let down by poor to non-existent management over their landlords. Have had many problems in the first 6 months of the tenancy, all resolved but not in good time. Two weeks with no water in the kitchen sink and three visits to sort, light fittings falling as secured with double sided tape, oil leak from service of boiler. gas leak found during service and more.
Now no heating for 11 day starting Christmas day, both Farefields and the landlords engineer have visited and although it can be fixed and has been quoted for, it was too high for the landlord so we have to wait a further 5 days for the landlords engineer to fix as he's cheaper but on holiday out of the country! This engineer has a company and several staff who could do the work. This is the same company who serviced the boiler and put a screw through a pipe causing an oil leak, only coming back to clean up when it was known environmental health are now involved. Landlords engineer, who they use for all their business' as the landlord told me, even suggested we claim under our home insurance for the oil his company lost due to negligence. For the next 5 days there is no heating outside of a fireplace because the landlord wants to save some money on work that could have been completed already. Just avoid and check the policy of the company who you do use to avoid management companies like this who allow landlords freedom to do this.
The manager Rob, that rang me said it is a business and they can run it how they want and they can't force a landlord to provide heating in a reasonable timescale. Something to consider when you're looking to rent a property. Emails, and images to back up all issues in review.

5 de janeiro de 2023
Avaliação não solicitada
logotipo da Farefieldproperties

Resposta da Farefieldproperties

This review unfortunately is mis-aimed and misquoted and does not refer to our companies management. Rob confirmed that a Landlord can use their preferred contractors for may reasons and we are not responsible or have any control over their decision. We acted extremely quickly to help you as reflected in your glowing email to our company, thanking our engineer for getting your heating back up and running ("My utmost thanks to Jay, cannot praise him enough as he said it wasn’t fair and sometimes people come first".) . We must follow a Landlord's instructions and perhaps your 1 star review complaining about the Landlord and their own engineer, should not be posted on our website but on theirs! No good deed goes unpunished!

Avaliado com 5 de um total de 5 estrelas

Farefields Estates provided a really…

Farefields Estates provided a really prompt service, from the date of my initial interest in their property, Farefields then carried out rigorous, but fair checks on myself inorder to satisfy the owner that they were securing the rights tenants.
I was really impressed with this, and their service.

29 de dezembro de 2022
Avaliação não solicitada
logotipo da Farefieldproperties

Resposta da Farefieldproperties

Dear Nadeem, thank you for taking the time to share your experiences.

Avaliado com 5 de um total de 5 estrelas

Zoe at Farefield was incredibly…

Zoe at Farefield was incredibly helpful, efficient, and patient with me on my search for a property. I am very thankful for her help and it was a most pleasant experience.

2 de dezembro de 2022
Avaliação não solicitada
logotipo da Farefieldproperties

Resposta da Farefieldproperties

Thank you James, we have passed on your kind comments to Zoe.

Avaliado com 5 de um total de 5 estrelas

FAIRFIELDESTATES

I've just rented a property through Fairfieldestates and I would like to express my thanks to Zoe Taylor who handled my application with a high degree of professionalism. It gives me confidence that they are the right people to manage my tenancy going forward.

9 de setembro de 2022
Avaliação não solicitada
logotipo da Farefieldproperties

Resposta da Farefieldproperties

Dear Mark, thank you for your feedback and helping to improve the services we offer.

Avaliado com 5 de um total de 5 estrelas

Definitely Recommend!

Super quick and effective communication both by phone and by email. Everything is really clear and simple, and the team (especially Tammy) have been really friendly and warm. Really great interactions with Farefield and looking forward to moving in :)

7 de setembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I’m very happy with the transparency…

I’m very happy with the transparency and efficiency the Agency has been in contact with me. Supportive during the application process and patient.

Thank you!

18 de agosto de 2022
Avaliação não solicitada
logotipo da Farefieldproperties

Resposta da Farefieldproperties

Thank you for taking the time to leave us a review.

Avaliado com 5 de um total de 5 estrelas

Very friendly staff

Very friendly staff. I had most contact with Zoe who was extremely helpful and informative!

9 de agosto de 2022
Avaliação não solicitada
logotipo da Farefieldproperties

Resposta da Farefieldproperties

Dear Kat, we are delighted that we were able to help you find a property.

Avaliado com 5 de um total de 5 estrelas

Helpful and efficient

Really helpful service from Anna in particular who dealt with our enquiry and took us through the application process very efficiently including speaking to the landlord about specific requirements to our move and keeping us up to date. Thank you!

1 de agosto de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Amazingly helpful agency

Amazingly helpful agency, very quick application process and friendly staff.
Pleasure to deal with, highly recommended.
Thank you, Andrea

28 de julho de 2022
Avaliação não solicitada
logotipo da Farefieldproperties

Resposta da Farefieldproperties

Thank you Andrea for taking the time to leave us a review. We appreciate your kind comments.

Avaliado com 5 de um total de 5 estrelas

Amazing Customer-Conscious Company

From the beginning to where we are now (finalising the process) Zoe and the rest of the team at Farefield Estates have been extremely friendly, patient and helpful.

No query or question is too silly to ask, and they are generally a lovely and esteemed lettings agent to deal with - making the lettings process very smooth and easy!

Would 100% recommend to anyone, and will definitely be using again. (Also, very easy to get a hold of if you have any issues!)

26 de julho de 2022
Avaliação não solicitada
logotipo da Farefieldproperties

Resposta da Farefieldproperties

Dear Jasmyn, we are happy that we were able to help you and answer your questions.

Avaliado com 5 de um total de 5 estrelas

Helpful staff who respond promptly

Staff are extremely helpful and prompt in their communications. Everything went though very smoothly.

20 de julho de 2022
Avaliação não solicitada
logotipo da Farefieldproperties

Resposta da Farefieldproperties

Thank you for your review and glad to be of service.

Avaliado com 5 de um total de 5 estrelas

Very Smooth and Professional

I have just gone through the process of renting a property from Farefield Estates,Anna has been very professional and I cannot fault any part of the process I have been through, from Lottie showing me around to actually signing the agreement has been a very smooth process.Thankyou all.

15 de julho de 2022
Avaliação não solicitada
logotipo da Farefieldproperties

Resposta da Farefieldproperties

Hi John, thank you for taking the time to write us a review and your kind comments.

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