Farm2table Avaliações 731

O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Så mysigt ställe! Bara sprang på det för var lite tidig till butiker jag skulle besöka. Hoppade av bussen precis utanför. Skön känsla, mycket god Chocolate banan breda. Men det finns så mycket gott hä... Ver mais

Avaliado com 5 de um total de 5 estrelas

I never usually leave reviews, but we order from here on a monthly basis, the service is brilliant. The quality of the meat is second to none, compared to other previous butchers we’ve used. This is f... Ver mais

Avaliado com 2 de um total de 5 estrelas

I’m always on the lookout for excellent quality meat suppliers but Farm2table was a disappointment. The beef smelt past it’s best and sausagemeat had no ingredients listed and pork belly had a double... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Prompt delivery, ell packaged in a secure container with ice packs. Delicious diced lamb and chicken legs. The whole family commented on how tasty the lamb was. Beef shin and fillet strips also tast... Ver mais

Detalhes da empresa

  1. Açougue
  2. Hortifruti
  3. Embalador de carnes
  4. Processamento de carnes
  5. Fornecedor de carnes
  6. Atacadista de carnes

Escrito pela empresa

Our focus is purely on quality and consistency. We can deliver on demand to get quality food from our farms to your table.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

731 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 80% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Good flavor

Good flavor, lovely meet and good portions.
The only dislike is that the meet was updated in few weeks, look like send me old frozen stuff…

5 de setembro de 2024
Avaliado com 5 de um total de 5 estrelas

The meat is excellent quality I can…

The meat is excellent quality I can taste the difference between supermarket meat and Farm to Table meat. I have been buying from FTT for over a year now, customer service is fantastic, delivery and packaging to keep the meat fresh is excellent, I have had no problems with this company.

26 de setembro de 2024
Avaliado com 1 de um total de 5 estrelas

Concerns with Delivery Practices

Concerns with Delivery Practices - Raw Meat Left on the Floor Overnight -

I recently placed an order with Farm2Table and was left shocked and very disappointed with the delivery. The package arrived at my doorstep after 9PM on a Friday night, several hours after the agreed afternoon delivery time, and the order was simply left outside in a plastic bag, exposed to the elements. the delivery person didnt bother to ensure that the order was handed to anyone. and so It was only found the next afternoon, having been left overnight, and was teeming with flies.

What's more concerning is that no cooling measures were taken to ensure the meat stayed safe during this time, and there was no protective box or packaging to prevent any foxes/cats/crows/flies from directly accessing the product. This lack of care and attention to detail raises serious questions about Farm2Table's commitment to maintaining proper food safety and handling standards.Im assunming this is how it was transported too which is just disgusting really.

Despite reaching out to their customer service, I've been issued a refund for this order. However, I feel it's essential to share my experience so others can be aware of these issues. It may not be the company you want to do business with if they're willing to leave perishable food products out in the open at ridiculous times.

If you're considering ordering from Farm2Table, please take note that their delivery practices may not prioritize your order's integrity or the quality of their products. As a consumer, it's crucial to weigh these factors before making a purchase.

As a result of this most recent order, I have decided that I will no longer be purchasing from Farm2Table based on the concerns around hygiene, common sense, and honesty.

6 de setembro de 2024
logotipo da Farm2table

Resposta da Farm2table

Dear David,

Thank you for taking the time to share your experience, and I sincerely apologize for the distress and inconvenience this has caused you. Please understand that what occurred is absolutely not reflective of our usual practices, and I completely agree that the situation was unacceptable, which is why we promptly issued a full refund. While this incident is difficult to defend, I would like to provide some context as part of our commitment to transparency.

The driver responsible for delivering your order that evening has been with us for some time and has always demonstrated professionalism. He regularly takes our refrigerated van home to assist with deliveries, and, in this instance, offered to deliver your order as he was passing by after picking up his children from school. Unfortunately, this delivery did not go as planned.

When you brought the issue to our attention, we investigated the situation with him. The driver initially claimed that he attempted to deliver the order between 6-7 PM, but when we reviewed the situation, you rightly pointed out that the actual delivery occurred after 10 PM, which is far too late and clearly unacceptable. The driver acknowledged his mistake and, regrettably, left the package at your doorstep rather than following our protocol to return it to our facility if no one was available to receive it.

I have addressed this issue directly with the driver, and while he was acting with good intentions by offering to deliver the order outside of regular hours, his actions were misguided and did not align with the standards we uphold at Farm2Table. This has resulted not only in a loss for us financially but, more importantly, in the loss of your trust and goodwill, which we value greatly.

Please know that we take food safety and customer service very seriously, and this isolated incident is being addressed with the utmost importance to prevent it from happening again. We deeply regret that we’ve let you down in this instance.

Again, I apologize for the inconvenience and frustration this has caused, and I hope you can see this was a lapse in judgment rather than a reflection of our usual standards. Your feedback is invaluable, and we are taking steps to ensure this never happens in the future.

Kind regards,
Tony Hopkins
Director
Farm2Table

Avaliado com 5 de um total de 5 estrelas

Excellent service

The order was dispatched but the delivery company lost the package, farm 2 table quickly dispatched a replacement which arrived the next day. Very impressed with their service and the meat tastes as good as ever.

29 de agosto de 2024
Avaliado com 5 de um total de 5 estrelas

Excellent customer service and very…

Excellent customer service and very high-quality lamb. I purchased eight shoulders of lamb for a party, I was personally contacted to ensure the order arrived and when it arrived. The lamb was on time and perfectly packaged and delicious - will be using again!

18 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

Fabulous BBQ Meats

i ordered various meats for a BBQ and it was all fabulous our guests commented on how lovely the meat was it included the marinaded chicken kebabs, Tomahawk steak , steak burgers & sausages all top quality i will defo be ordering again thank you 🙏

27 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

CLEAN PACKAGE, FRESH, GREAT TASTING AND WORTH THE PRICE

* Delivered As Promised
* Outter Packaging Was Well Done,Well Sealed and Clean
* Contents (The Meat) Were Well Vaccumed Parked, Neatly Arranged and Easy To Access
* The Meat Was Fresh, as Soon as you see the it, you just know its good quality
* As soon as you cook it, You immediately know its Great Quality.
* Quality Always affects taste and Damn, It absorbs Seasoning so well.
* Last but not least, its a bargain for the price. Makes sense stocking up long term. You would be saving much more.

11 de julho de 2024
Avaliado com 5 de um total de 5 estrelas

Really user friendly and well laid out…

Really user friendly and well laid out website. Was fed up of local supermarkets charging a fortune for average meat so found this company on Google and gave it a punt! I got just over £100 of various meats which would normally cost £200 at my local butchers. Meat looks great quality and is very well butchered. Smoked a brisket and it was amazing so can't wait to get going on the rest!

4 de julho de 2024

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