Highly likely a scam. Have not received a letter since paying and can not get in contact with anyone via any method, email, chat, phone. update: I emailed the parent company and eventually got a le... Ver mais
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Veja o que dizem as avaliações
The company delivers what it promises. Filling out the forms and setting up appointments was easy and straight forward. Customer service was great. The only issue was that logging into the account was... Ver mais
Very fast process here. The doctor was available within 10min, communication was excellent w/ nurse and Dr.Clendenin. They addressed my concerns and answered questions. Everything was clear and straig... Ver mais
Hey everyone! My experience with Fast ESA Letter was excellent. The kind and friendly doctors really helped in clearing all my doubts and providing me with a valid ESA letter. I really feel valued aft... Ver mais
Detalhes da empresa
Escrito pela empresa
At Fast ESA Letter, we believe in the profound bond between humans and their pets. We're dedicated to streamlining the process of obtaining emotional support animal letters and psychiatric service dog letters, making it easier, faster, and more accessible for everyone. Our mission is to empower individuals seeking mental and emotional support through the companionship of their beloved pets. With a compassionate team, a seamless online process, and a commitment to privacy and convenience, we're here to support you and your pet in your journey towards well-being. Experience peace of mind with Fast ESA Letter, your trusted partner in nurturing your mental health with the unconditional love of your pet. Join us in embracing a happier, healthier life with your furry friend by your side.
Informações de contato
#1330, Suite 1, 8700 E University Dr., 85207, Mesa, Estados Unidos
- 8888911186
- info@fastesaletter.com
- fastesaletter.com
3,8
Muito Bom
50 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It’s a scam I can’t even use the letter…
It’s a scam I can’t even use the letter that was given to me
30 de julho de 2026
Avaliação não solicitada
Highly likely a scam
Highly likely a scam. Have not received a letter since paying and can not get in contact with anyone via any method, email, chat, phone.
update: I emailed the parent company and eventually got a letter delivered to my email. They did also answer to confirm the authenticity
4 de junho de 2026
Avaliação não solicitada
Anything but fast. Scam.
Anything but fast, its been four days since i was promised my letter, the doctor told me i would be sent my letter in 24 to 48 hours and its been longer than that. I was told i would receive my letter via email, then i reached back out once i didn’t receive it and sent an email to the support desk as recommended and STILL haven’t received it. Very scam like behavior, no one answers the phone numbers or replies to an email…all chat bot. Highly don’t recommend unless you want to be scammed $150 or have untrustworthy communication.
28 de abril de 2026
Avaliação não solicitada
Dr Krasne
Dr. Krasne was very nice, professional, and helpful. The website was easy to navigate from logging in and setting up appointment.
8 de abril de 2026
Avaliação não solicitada
The entire process was quick easy and…
The entire process was quick easy and the therapist that called me Robert he was amazing and so sweet and super helpful. I’m very grateful.
25 de março de 2026
Avaliação não solicitada
They Deliver
The company delivers what it promises. Filling out the forms and setting up appointments was easy and straight forward. Customer service was great. The only issue was that logging into the account was a little difficult cause the links to set up a password that would automatically sent to me were not working. But with the help of customer service I figured that out too.
19 de janeiro de 2026
Avaliação não solicitada
Fast and professional
The service was fast and very professional. Repeat customer 2 years now. Their service and customer care are wonderful.
17 de janeiro de 2026
Avaliação não solicitada
I had an amazing experience with Fast…
I had an amazing experience with Fast ESA Letter! The process was quick, smooth, and completely stress free. I wasn’t sure what to expect at first, but their team made everything simple and easy to follow. Within a short time, I received my ESA letter from a licensed therapist. I highly recommend them to anyone who needs an ESA letter.
6 de novembro de 2025
Avaliação não solicitada
Great resource that has added so much…
Great resource that has added so much value to my life.
17 de setembro de 2025
Avaliação não solicitada
Took great care and made sure I was satisfied with the service. They make sure they meet your expectations.
Took care of my needs answered every question I had. Went above and beyond to satisfy my expectations. They were very attentive in providing me with everything. They reach out to me with my concerns and regards. Thank you for providing me with what I needed.
22 de agosto de 2025
Avaliação não solicitada
So easy to work with
So easy to work with. Very straight forward, honest, and clear.
17 de julho de 2025
Avaliação não solicitada
Resposta da Fast ESA Letter
Thank you so much for sharing your positive experience with us! We’re delighted to know that you found the process straightforward, honest, and clear—that’s exactly what we strive for with every client. Our team is committed to making the journey as seamless and stress-free as possible, and your kind words affirm that dedication.
We truly value your trust in Fast ESA Letter and look forward to continuing to provide you with exceptional support whenever you need us.
He was very helpful and very courteous…
He was very helpful and very courteous I was I was getting ready to have a full-blown anxiety attack
30 de maio de 2025
Avaliação não solicitada
Resposta da Fast ESA Letter
Thank you so much for sharing your experience! We’re truly glad to hear that our team was able to be there for you when you needed support the most. Providing helpful and courteous care is always our priority, and it means a lot to know we could ease your anxiety during the process. We deeply appreciate your kind words and for trusting Fast ESA Letter! 💙
Invalid letters and horrible customer support
They issued a letter before my appointment, before any establishment with a medical provider, not giving me a chance to cancel my appointment even when I expressed that I no longer need their services. I never spoke with the doctor, and yet they issued a letter - which is against California state law and makes the letter invalid anyways. Despite me never establishing a relationship with the doctor, they are refusing to refund me because in the end, they wrote me some copy+paste letter that has no information whatsoever about my own needs for an ESA.
Their response below claims the letter is not an official ESA letter yet they labeled it as one when they delivered it to me and claimed all my services has been completed and therefore cannot receive a refund. After I wrote a detailed email about the law and my concerns, they are finally issuing me a refund.
12 de abril de 2025
Avaliação não solicitada
Resposta da Fast ESA Letter
Hi Cecilia Lee,
Thank you for your feedback. We're sorry to hear about your experience and would like to clarify a few points.
The letter you received is not the final ESA letter. As per our protocol and in alignment with California state guidelines, the official ESA letter is issued after a 30-day period of continuous care. What you currently have is a care note from the doctor, confirming that you are under their supervision during this period. This initial note does not serve as the final ESA documentation.
We understand your concerns and want to investigate this further to ensure everything has been handled appropriately. Could you please share your full name or order number with us so we can look into your specific case and provide a proper resolution?
Thank you for your patience, and we look forward to assisting you.
Warm regards,
The Fast ESA Letter Team
Everything was done so easy so…
Everything was done so easy so professional I’m so happy my strees went away
21 de março de 2025
Avaliação não solicitada
Resposta da Fast ESA Letter
Thank you so much for your kind words! We’re thrilled to hear that you had such an easy and professional experience with Fast ESA Letter. Knowing that our service helped reduce your stress and made the process simple truly means a lot to us. Your happiness and peace of mind are our top priorities, and we’re always here if you need us again in the future!
They're willing to resolve any issues and be of service to you.
The letter I received was incorrect. I have a Rabbit not a dog. I reached out to Fast ESA to fix the problem and they did just that in a timely manner. The letter I received was accepted by my housing management and I was able to keep my animal home with me.
7 de fevereiro de 2025
Avaliação não solicitada
Resposta da Fast ESA Letter
Thank you so much for sharing your experience! We truly appreciate your patience and understanding as we corrected the letter for you. We’re so glad to hear that everything was resolved quickly and that your housing management accepted the updated letter. Knowing your rabbit can stay home with you means the world to us, and we’re always here if you need any further assistance in the future
I recommend this to anyone needing support!!!!!!!
This experience went so smoothly and I am so grateful to have gotten the help I needed!! Highly recommend to anyone needing support!!
6 de fevereiro de 2025
Avaliação não solicitada
Resposta da Fast ESA Letter
Thank you so much for your wonderful feedback! We’re thrilled to hear that your experience was smooth and that we could provide the support you needed. Your kind words and recommendation mean a lot to us. We’re always here if you need any further assistance in the future.
They were responsive til they weren’t
They were quick and responsive, but my letter got denied by my landlord and originally they were very responsive about helping me get it approved, but then they stopped responding after a week or so. So I wasted the money getting the letter, just to end up paying pet rent and deposit
Update: they contacted me again after I posted a bad review and refunded me, so now I’m just annoyed that I went thru all the effort just for it to not work out, but satisfied that I got my money back
11 de dezembro de 2024
Avaliação não solicitada
Resposta da Fast ESA Letter
We’re sorry to hear about your experience and any inconvenience caused. We’re glad we could resolve the issue with a refund, but we understand your frustration and appreciate your feedback. We’re committed to improving and ensuring a smoother process in the future.
Good Experience.
Fast service. Good experience. The letter was thorough. I had fast and informative responses. I would recommend to anyone in need of an ESA letter.
10 de dezembro de 2024
Avaliação não solicitada
Resposta da Fast ESA Letter
Thank you so much for sharing your experience! We’re delighted to hear that you found our service fast, thorough, and informative. Providing reliable and compassionate support is our top priority, and we’re so glad we could meet your expectations. Your recommendation means a lot to us!
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