Jane! What can I say! You assisted with my enquiry on the phone in the morning, not only reserved a dress in store for me but also rang other stores on my behalf to find other size availability. Your... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 3 Festival Place, RG21 7BF Basingstoke, Hampshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Easy to order online, click and collect from local stores…..both visited recently. Staff very friendly, helpful and efficient. Great experience Dress is lovely and well priced. As described on websi... Ver mais
A empresa respondeu
James, James... JAMES!! I came into the store looking for advice from someone on how to dress for summer and left with an entire new wardrobe full of new looks... James spent well over an hour explain... Ver mais
A empresa respondeu
I love Fatface products their jeans are just the best! I also like the ethos of the company. I had online returns to be processed in store and this was handled in a breeze, no problem. I bought anot... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
Unit 3 Festival Place, RG21 7BF, Basingstoke, Hampshire, Reino Unido
- 01256 352103
4,8
Excelente
166 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The Ff blouse is just what I wanted
The Ff blouse is just what I wanted. It will be excellent for so many occasions. I received an email confirming that the blouse was ready to be collected from my local FatFace shop. The collection was straightforward. The staff were welcoming and efficient.
14 de março de 2026
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good purchases
Good quality products, reasonable price. Great ordering and delivery experience.
12 de março de 2026
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The top came into the shop quicke then…
The top came into the shop quicker then I was expecting which was good I haven’t wore it yet only tried it on but all good.
24 de fevereiro de 2026
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always very good service!!!
19 de fevereiro de 2026
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and found it easy and it…
Ordered online and found it easy and it was delivered very quickly
28 de janeiro de 2026
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Comfortable stylish jumper
Saw the jumper in store in 2 different colours and said to myself I would buy this in another colour. As soon as the other colour was on the website I ordered online and ready to pick up in store earlier than originally quoted. The only negative was trying to use a gift card to buy the jumper - it didn't work!
Pick up was easy.
22 de janeiro de 2026
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Another good purchase Really good online service
Really good online service, normally visit a store to try items on but size is consistent when ordering online, good quality
19 de janeiro de 2026
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer service is amazing and the…
Customer service is amazing and the items are just as good
8 de janeiro de 2026
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
This his whole process was superb
This his whole process was superb! I ordered my new items online and paid against a gift card which I had no problems with. My order was delivered to store 4 days earlier than expected which was great 😊 Went straight there, my items were handed over to me and off I went. Everything in my order was also perfect 😁
3 de janeiro de 2026
Resposta da FatFace - BASINGSTOKE 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Love fat face clothes are amazing
Love fat face clothes are amazing. And staff are always happy and helpful. 🥰
6 de janeiro de 2026
Resposta da FatFace - BASINGSTOKE 2
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Plenty of choice
Easy to order for click and collect, and return if necessary. I always find clothes that I like and they mostly fit well. Usually well made too, although quite pricey for some things, so good value if you can wait for the sales. Staff are friendly, cheerful and helpful.
4 de janeiro de 2026
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Great Products
Great website, great products, great prices, what could be better.
6 de dezembro de 2025
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Very quick service and delivery.
Very quick service and delivery.
There were no problems with the online ordering and delivery and item I bought was just what I wanted
7 de novembro de 2025
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
I do have an account, so...
...nice and straightfoward to place my order, pay and collect from my local FatFace shop. All completed in less than 48 hours, brilliant!
24 de novembro de 2025
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service all round
Always have good service from FatFace, easy to order online and very good customer service keeping you updated until you're order arrives.Staff always welcoming and helpful. Very pleased with my items 😊
26 de outubro de 2025
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Speedy and friendly service!
19 de outubro de 2025
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great products great online…
Great products great online availability and delivery to store.
13 de outubro de 2025
Resposta da FatFace - BASINGSTOKE 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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