Colour and fabric met requirements as did the style, HOWEVER LEG LENGTH SIZING INCONSISTENT 10 and 12 both fit (12 slightly better) hips/waist wise but the size 10L was an inch longer than the size 1... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Fatface in store personal styling service. Saturday 18th april booked in with stylist Lucy kelly. Very professonal and caring and did a brilliant appointment with myself .i was in looking for diff... Ver mais
A empresa respondeu
We visited Fat Face in Belfast today and received exceptional help and advice from Lauren who works in store. She was very helpful and knowledgeable about Fat Face’s products. Very pleasant and chee... Ver mais
A empresa respondeu
I have loved FatFace for a long time. I like to have a look online and in store when I get the chance. Their style is very much the same as mine. The quality is outstanding. Sometimes a bit expensive... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
1 Victoria Square, BT1 4QG, Belfast, Reino Unido
- 028 9031 1597
4,7
Excelente
241 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Good communication re my order
20 de dezembro de 2024
Resposta da FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Hasn't been delivered to store
I ordered the product with 10days notice and it still hasn't arrived at store - with no idea given for when it will arrive - so can only give 1 star
14 de dezembro de 2024
Resposta da FatFace - BELFAST 2
Thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, LE
Fat face men’s shirts …
Fatface website is excellent and simple to use great choice, would love some plain coloured men’s shirts also in store the staff are super helpful
8 de dezembro de 2024
Resposta da FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - BELFAST 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great Customer Service
There had been an issue with my delivery but the girl behind the counter found not have done more for me, she was so helpful and so nice
17 de novembro de 2024
Resposta da FatFace - BELFAST 2
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Xcellent service/Xcellent quality/Xcellent Xmas Gifts
The items purchased on-line are perfect for Santa to drop down the chimney for the men in the house. They are beautiful quality, better than expected, and the Christmas plaid will brighten everyone that see them in their new PJ's. There was a glitz in the shipment, that was immediately resolved by contacting customer support and chatting on-line. Xcellent service/Xcellent quality/Xcellent Xmas gifts.
13 de novembro de 2024
Resposta da FatFace - BELFAST 2
Hello!
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and easy to order pay and…
Quick and easy to order pay and delivery
Excellant service thank you 😀😀😀
7 de novembro de 2024
Resposta da FatFace - BELFAST 2
Hello Dianne
Thank you for taking the time to leave your review and for providing your comments.
We look forward to welcoming you back soon!
Take care, LE
Lovely helpful staff
Lovely helpful staff in store as usual. Good sale. Pleased with tunic and dress.
4 de novembro de 2024
Resposta da FatFace - BELFAST 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beautiful dress
Really gorgeous pattern and flattering fit. Such a versatile dress, can wear it with a light sweater and boots all through Winter
29 de outubro de 2024
Resposta da FatFace - BELFAST 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I love Fat Face clothes
I love Fat Face clothes, especially Autumn colours and small flower patterns suit me. And so you do Autumn clothes very well.
You make great jumpers and hoodies, good sizes and the clothes last well and wash well.
5 de setembro de 2024
Resposta da FatFace - BELFAST 2
Hi Ruth, We're delighted to hear you love our Autumn collection and appreciate your feedback on the quality and fit of our jumpers and hoodies.
Take care, LE
Friendly assistant unfortunately my…
Friendly assistant unfortunately my Mastercard was declined three times - no reason and I used it elsewhere without a problem.
I’ve been shopping with FatFace since its launch - great products, style and quality
9 de setembro de 2024
Resposta da FatFace - BELFAST 2
Hello Norman
Thank you for your review. I am sorry to hear that your card was declined in store. I do hope you were able to purchase your items with an alternative payment method.
Thank you, LE
Resposta da FatFace - BELFAST 2
Hello Margaret
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely staff
Efficient delivery to store for pick up. Staff were very pleasant and helpful in the Victoria Square store Belfast.
10 de agosto de 2024
Resposta da FatFace - BELFAST 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to
welcoming you back soon.
Take care. -GM
Ordered two pairs of shorts which came…
Ordered two pairs of shorts which came in time and are exact ally as described online
7 de agosto de 2024
Resposta da FatFace - BELFAST 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Resposta da FatFace - BELFAST 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
TOP CLASS AS ALWAYS…
Ordered online and picked up in Belfast store as usual. Can't fault you on any aspect of the process. Stress free from start to finish with the added bonus of friendly staff in the Belfast store when collecting.
5 de agosto de 2024
Resposta da FatFace - BELFAST 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order and look forward to welcoming you back soon!
Take care. -GM
Fabulous place
2 de agosto de 2024
Resposta da FatFace - BELFAST 2
Hello Karen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff were pleasant,very helpful & were…
Staff were pleasant,very helpful & were quick to offer assistance.
19 de julho de 2024
Resposta da FatFace - BELFAST 2
Hello Elizabeth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - BELFAST 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! CD
Resposta da FatFace - BELFAST 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.