We went into your store today and was happy with the way the store is set up. I have not been to Birmingham city centre for many years, I have noticed that many shops do not have adequate acce... Ver mais
A empresa respondeu

Unit 28 Grand Central, Stephenson Place, B2 4BF Birmingham, West Midlands, GB
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We went into your store today and was happy with the way the store is set up. I have not been to Birmingham city centre for many years, I have noticed that many shops do not have adequate acce... Ver mais
A empresa respondeu
Received text message to say sandals were ready to collect from central Birmingham shop. Made special trip to collect them only to be told they are not there and glitch in system means 'this happens a... Ver mais
A empresa respondeu
This was at Grand Central, Birmingham. I had been everywhere to find a dress for my Mother's funeral. All have glitter in, as that time of year. AMANDA at Fatface was AMAZING,she helped me, went into... Ver mais
A empresa respondeu
We had a wonderful time in this store. Mandy was so helpful, friendly and informative. She told us about the extra 20% off of sale items and answered all the questions we had. She discussed our day an... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 28 Grand Central, Stephenson Place, B2 4BF, Birmingham, West Midlands, Reino Unido
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Resposta da FatFace - BIRMINGHAM GRAND CENTRAL

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
As always you are very good with people and there issues.
Never have to worry about returning items

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
We went into your store today and was happy with the way the store is set up. I have not been to Birmingham city centre for many years, I have noticed that many shops do not have adequate access for people in wheelchairs to get around but your store was perfect.
I was served by Brad and the manager who was both wonderful.
Thank you to all at FatFace Birmingham City Centre.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
We had a wonderful time in this store. Mandy was so helpful, friendly and informative. She told us about the extra 20% off of sale items and answered all the questions we had. She discussed our day and helped me to sign up to the rewards scheme. Excellent service and store.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
Lovely staff , comfort clothes , Good Quality, great order is never promise.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
Received text message to say sandals were ready to collect from central Birmingham shop. Made special trip to collect them only to be told they are not there and glitch in system means 'this happens all the time'. Was offered £10 gift voucher but, honestly, not good enough.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
The staff at the shop were brilliant and very helpful. Stress free and nothing was too much for them.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
The assistant was the difference in my journey to the store. Y to get are always soo polite and helpful. It makes my day when I do get a chance to visit. Thank you 🙏🏽

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
The girl that served me on the till was very pleasant and informative
She did a great job
Thank you

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
The staff in the shop were so friendly which made it a very pleasant experience

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
Excellent customer service.
I was looking for work Dinner, summer clothing at Fatface , Grandcentral, Bull ring Birmingham shop and team member from Fatface named 'India' was really helpful. She helped me chose the clothing, she was attentive, listening to what I'm looking for and genuinely was interested in helping me chose, getting the right sizes , checking availability for sizes, showing different options.she was kind, professional and efficient.I am very impressed.Keep it up!Definitely will be shopping at Fatface , Grand central again!
Dr Patel.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
The parcel was delivered to the store at the time that was promised. No problem with collecting it.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
I love shopping at the Birmingham FatFace shop: the staff are always helpful and when I ask provide honest opinions and advice about fit etc. The clothes are comfortable (at least the ones I buy), last well and I like the different prints are usually available in different styles. I also like the company ethos of being a bit more environmentally conscious and sustainable. What was particularly good today was that one member of staff found some things for me to try based on a very quick exchange and they were perfect. Another colleague gave me excellent advice on fit, and a third suggested some things based on some very vague ideas about fabrics I liked that helped me see the structure in the shop display. Thank you!

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
Easy to order item and collect following day. Pleasant member of staff in Birmingham shop

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
I visited the Birmingham store and it is very well stocked with the latest clothes and accessories. The store is always nice to visit but the standout thing for Birmingham is the staff who are always a delight to visit. Helpful staff who are always willing to give an honest opinion or help you find something more suitable. I do love this store and visit often.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
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