Excellent customer service. I was looking for work Dinner, summer clothing at Fatface , Grandcentral, Bull ring Birmingham shop and team member from Fatface named 'India' was really helpful. She hel... Ver mais
A empresa respondeu

Unit 28 Grand Central, Stephenson Place, B2 4BF Birmingham, West Midlands, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Excellent customer service. I was looking for work Dinner, summer clothing at Fatface , Grandcentral, Bull ring Birmingham shop and team member from Fatface named 'India' was really helpful. She hel... Ver mais
A empresa respondeu
I love shopping at the Birmingham FatFace shop: the staff are always helpful and when I ask provide honest opinions and advice about fit etc. The clothes are comfortable (at least the ones I buy), las... Ver mais
A empresa respondeu
Ordered online to pick up at a local store in Birmingham. Had confirmation through of purchase & was told on it that my item would be instore to collect in a few days. Two weeks passed & I happened to... Ver mais
A empresa respondeu
This was at Grand Central, Birmingham. I had been everywhere to find a dress for my Mother's funeral. All have glitter in, as that time of year. AMANDA at Fatface was AMAZING,she helped me, went into... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 28 Grand Central, Stephenson Place, B2 4BF, Birmingham, West Midlands, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The staff at the shop were brilliant and very helpful. Stress free and nothing was too much for them.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
The assistant was the difference in my journey to the store. Y to get are always soo polite and helpful. It makes my day when I do get a chance to visit. Thank you 🙏🏽

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
The girl that served me on the till was very pleasant and informative
She did a great job
Thank you

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
The staff in the shop were so friendly which made it a very pleasant experience

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
Excellent customer service.
I was looking for work Dinner, summer clothing at Fatface , Grandcentral, Bull ring Birmingham shop and team member from Fatface named 'India' was really helpful. She helped me chose the clothing, she was attentive, listening to what I'm looking for and genuinely was interested in helping me chose, getting the right sizes , checking availability for sizes, showing different options.she was kind, professional and efficient.I am very impressed.Keep it up!Definitely will be shopping at Fatface , Grand central again!
Dr Patel.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
The parcel was delivered to the store at the time that was promised. No problem with collecting it.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
I love shopping at the Birmingham FatFace shop: the staff are always helpful and when I ask provide honest opinions and advice about fit etc. The clothes are comfortable (at least the ones I buy), last well and I like the different prints are usually available in different styles. I also like the company ethos of being a bit more environmentally conscious and sustainable. What was particularly good today was that one member of staff found some things for me to try based on a very quick exchange and they were perfect. Another colleague gave me excellent advice on fit, and a third suggested some things based on some very vague ideas about fabrics I liked that helped me see the structure in the shop display. Thank you!

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
Easy to order item and collect following day. Pleasant member of staff in Birmingham shop

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
I visited the Birmingham store and it is very well stocked with the latest clothes and accessories. The store is always nice to visit but the standout thing for Birmingham is the staff who are always a delight to visit. Helpful staff who are always willing to give an honest opinion or help you find something more suitable. I do love this store and visit often.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
Easy to order quick delivery. Great quality sweatshirt and lovley colour.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
I saw the jacket a few months ago, I liked the look and feel of of so I tried it on,it look smart.the downside was the price at £119.so I put it back and waited for the sale.then I had a emil about the sale and the jacket was on sale at £65 so purchased it BARGAIN.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
My order arrived in the allotted time scale. I’m very pleased with my new pyjamas they fit well an are of good quality.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
A mens bag was brought for my birthday.
It wasn't suitable. I went to Fatface in Birmingham and wondered if I could have an exchange. The assistants were most helpful and after checking with the manager they agree to exchange. I now have a more suitable bag and left very happy.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
I ordered at 5pm the day before, and the order arrived in the store at 11am. I like the fast shipping. Quality wise of the knitwear I bought is amazing, the material is thick and is soft. I love the caring customer service as well. Good job FatFace!

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
Really great styles, very welcoming and staff are so friendly I love going in

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
When I visit this store I am always left to wander round looking at items uninterrupted unless I need to ask something then I find somebody easily to answer my queries.

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
I asked for assistance and I certainly got it with Belinda stopping to help me find a certain coat that I needed. I was so happy after trying on two sizes and finding extra pockets I bought it. I'd searched online over a week, went to all the relevant shops last weekend and today. After some negative input at two other shops I found FatFace and Belinda, who deserves a gold star!

Resposta da FatFace - BIRMINGHAM GRAND CENTRAL
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.