Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit U028B Upper Rose Gallery, East Mall, DA9 9SP Bluewater, Kent, GB
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Veja o que dizem as avaliações
Ordering easy and fast delivery then easy returns in store. Buying instore staff pleasant and helpful. Great stock and options in store.
A empresa respondeu
Very helpful staff, didn't hassle when browsing or when trying garments on. Nice shop to go into when looking for this seasons clothes. Ordered a t-shirt, delivered the next day, excellent service
A empresa respondeu
I usually buy Fat Face clothes because although pricier than some other retailers, they are stylish and quality so last longer. Size can be inconsistent so always best to try on first. Never a problem... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
Unit U028B Upper Rose Gallery, East Mall, DA9 9SP, Bluewater, Kent, Reino Unido
- 01322 423454
4,8
Excelente
170 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Approachable friendly staff
24 de julho de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful and friendly staff
17 de julho de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient ordering on line great service instore.
Ordering easy and fast delivery then easy returns in store.
Buying instore staff pleasant and helpful. Great stock and options in store.
14 de julho de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always looking in the sale and found…
Always looking in the sale and found what I wanted in the sale
I ordered it Sunday and it came Monday.
Haven’t worn it yet but looks good quality
5 de julho de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent quality and a perfect fit
Excellent quality and a perfect fit. I am very pleased with them.
4 de julho de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Beautiful dress but sadly came with a…
Beautiful dress but sadly came with a fault. One of the buttons was pulled and pulled along part of the material. I didn’t try it on but looked true to size.
14 de junho de 2026
Resposta da FatFace - BLUEWATER 2
Thank you for taking the time to leave your review. We are sorry to hear that your item arrived in a poor condition. We trust you have contacted us already, but if not, please do email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you. LE
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful staff
Very helpful staff, didn't hassle when browsing or when trying garments on. Nice shop to go into when looking for this seasons clothes. Ordered a t-shirt, delivered the next day, excellent service
6 de junho de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Simple procedures, worked well!
Fairly painless, good all round experience - just a bit of a wait for the 2nd item to be available
14 de maio de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always helpful
4 de maio de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The trousers were a great fit and look
The trousers were a great fit and look. The order was processed very quickly. The staff at FatFace where I collected them were very friendly and helpful.
30 de abril de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Brilliant quality
Good quality at very reasonable prices— specially at SALE TIME!!!
25 de abril de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I needed to swap my slipper boots as I…
I needed to swap my slipper boots as I picked up the wrong size two days previously
No problem.
Helpful staff and a quick resolution
21 de abril de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Quality products and a great company
Love the pajama pants I purchased. Really good quality and a big range of styles and sizes. Have purchase lots from FatFace over the years and I'm sure I will continue to do so.
14 de março de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality clothes and affordable
Good quality clothes and affordable. Sizing is very consistent
24 de fevereiro de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Nice fit and good quality for the money
Nice fit and good quality for the money
7 de fevereiro de 2026
Resposta da FatFace - BLUEWATER 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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