Excellent service. Very friendly. Easy to collect order from local Fatface store. Well packed and easy to carry (packaging had handle) All items perfect.
A empresa respondeu

20 The Lexicon, The Avenue, RG12 1BD Bracknell, Berkshire, GB
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Excellent service. Very friendly. Easy to collect order from local Fatface store. Well packed and easy to carry (packaging had handle) All items perfect.
A empresa respondeu
Return was managed efficiently and with courtesy by the young man who dealt with it - have to say his approach was much friendlier and more welcoming than I received from a previous member of staff. O... Ver mais
A empresa respondeu
Bought a Paignton Gillet, Charcoal. What made the experience different? In a word "Lara" she sweet talked me into giving my Email address for which I was instantly rewarded with a 15% discount. Whatev... Ver mais
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Saw item in Winchester store but didn’t buy got home regretted it - ordered online to collect at my local Bracknell store - very smooth process was kept informed of progress on my order. Sadly when I... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
20 The Lexicon, The Avenue, RG12 1BD, Bracknell, Berkshire, Reino Unido
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Needed to swap the top I had ordered with a larger one in store. All very straightforward. Being able to order, get delivered in store, then swap / return with no fuss or bother. That's refreshingly how it should be, but but rarely is.

Resposta da FatFace - BRACKNELL
Excellent service as always, prompt delivery to store for collection and staff always helpful

Resposta da FatFace - BRACKNELL
Excellent service
Staff always happy to help which gives a better experience

Resposta da FatFace - BRACKNELL

Resposta da FatFace - BRACKNELL
Gorgeous items, and very helpful staff at the store. My online experience was great too topped up with fast delivery

Resposta da FatFace - BRACKNELL
I ordered items online and paid using my AMEX card. The items I did not want I returned (4JULY) to the Bracknell store, I was informed at the checkout I could not return items bought using AMEX card instore, they had to be returned by post for the refund. I did contact FatFace customer services, they informed me this was incorrect and would investigate. Nevertheless, please train staff to latest and up-to-date returns policy for all purchase methods.

Resposta da FatFace - BRACKNELL
The app was very easy to use to order my dress which I have one in each colour black& khaki so comfortable and versitale. Staff in your shops always smiling and happy to help.

Resposta da FatFace - BRACKNELL
I love their clothes always can find something pretty, love the Bee range my name in hebrew means bee

Resposta da FatFace - BRACKNELL
Popped into FatFace Bracknell for a quick browse whilst visiting the shopping centre. Found a brilliant padded coat in the sale, just what I’d been looking for. The shop was well laid out and the sales assistant was friendly and helpful, making my visit very pleasant. As always, my new garment was well made and I even discovered two extra pockets after I’d got home. A bonus buy for me in the sale, and another FatFace branch to add to my repertoire!

Resposta da FatFace - BRACKNELL
Always great clothes,always a true fit and the best materials. Have been buying fat face for years and always will.

Resposta da FatFace - BRACKNELL
Allways on time delivery quality is great and stylish.

Resposta da FatFace - BRACKNELL
The hoodie is excellent. Needed to switch the jeans to the next size down. Although ordered via the web was able to exchange in the shop with ease and very helpful staff

Resposta da FatFace - BRACKNELL
Every time I go into a FatFace shop I always see something I like. It might seem normal to some, but it is a unique experience for me. The designs, colours and styles of the clothing are excellent. This matched with the quality of the materials which are sustainably sourced in many cases makes for a perfect combination.
Being 6’4, adding the ‘tall’ option to the clothing has been brilliant and just re-enforced my love for the company.
The Bracknell store is a delight, well set out, a good range and wonderful staff. The online store is also amazing with good offers and amazingly quick delivery.
My wardrobes are slowly being replaced with FatFace clothing and I am delighted. Some pieces I have had for many years and they still feel great to wear.
Thanks again FatFace, looking forward to the next experience.

Resposta da FatFace - BRACKNELL
It’s the quality of the products. They wash so well and brilliant deals during the sale. True to size, excellent detailing and lovely styles, fabric and designs. Love it!

Resposta da FatFace - BRACKNELL
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