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FatFace - BUDE Avaliações 180

O TrustScore é 5 de um total de 5

4,8

24 Belle Vue, EX23 8JS Bude, Cornwall, GB


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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

The cropped leggings I ordered are just what I was looking for! Great quality, comfy fit around the waist with a wide waistband. Leggings don’t ride up or roll down. Unfortunately my order wasn’t d... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The lovely window displays always coax me in, then once inside I can't help looking and mostly buying something from the newly stocked range. For a small seaside town like Bude its good to see a quick... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We are regular visitors to Bude and often have a browse at FatFace as we both love the clothing, always fits well and superb quality at sensible prices. We dropped in today and as usual walked out wi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lovely dress found, great quality, lots of admiring comments 😊 Polite and helpful cashier in shop (Bude, Cornwall)

A empresa respondeu


Detalhes da empresa

  1. Loja de Roupas
  2. Loja de Acessórios de Moda
  3. Loja de moda masculina
  4. Loja de moda feminina

Escrito pela empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informações de contato

  • 24 Belle Vue, EX23 8JS, Bude, Cornwall, Reino Unido

  • 01288 359494

4,8

Excelente

O TrustScore é 5 de um total de 5

180 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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Avaliado com 5 de um total de 5 estrelas

Fat face does exactly what it says it…

Fat face does exactly what it says it will do. Quality guaranteed. Staff are wonderful as usual.

4 de dezembro de 2023
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Hello Teresa
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Avaliado com 5 de um total de 5 estrelas

Very easy to order and excellent quick…

Very easy to order and excellent quick service from beginning to collection in the shop. Thank you.

30 de novembro de 2023
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,

EP

Avaliado com 5 de um total de 5 estrelas

Super gilets for my grandsons

Half price offer on items I paid full price for last year! Beautifully made garments, lovely colour. Staff in shop when I collected them were great, very pleasant, efficient and professional.

19 de novembro de 2023
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Good Afternoon,

Thank you for taking the time to leave us a review!

I am so happy to hear about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon.

Kind Regards, JW

Avaliado com 5 de um total de 5 estrelas

Best store in the Westcountry!

Best store in the Westcountry!
I often visit the Bude store, because of the store layout and the friendly, welcoming staff. Abbie and her colleagues are helpful and greet you with a smile. Their suggestions are always spot on when it comes to putting an outfit together and matching garments together. They are very knowledgeable about each product and nothing is ever too much trouble.
The Bude store is by far the best layout compared to the other stores in Devon and Cornwall. It is bright, well presented and has lots of room to look around. It’s easy to find things and the rails are not crammed with garments. The shop always looks tidy and appealing.
There is always a good variety of clothing, sizing and if you can’t find what you are looking for, the staff always offer to order online.
My dog loves it too as she is always given a biscuit!

19 de novembro de 2023
Avaliação não solicitada
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Avaliado com 5 de um total de 5 estrelas

FatFace - Bude

I was looking for a certain size of the Elise Wide Leg Comfort Stretch Jeans in Vintagepale. They were out of stock online and in the stores around me. I went for a weekend away in Bude and went into the FatFace store to see if these jeans were in stock, however they were not. The lady working on the tills, Sue, was extremely friendly and helpful. She looked up which stores close by had these jeans in stock and also called around for me to check the other store definitely had them in stock and asked for them to be held back for me to collect the following day. All of the staff in store that day were really friendly and lovely, overall a really positive shopping experience in the Bude FatFace store and a great result that I finally got the jeans I’d spent so long looking for, they definitely went above and beyond with their customer service.

18 de novembro de 2023
Avaliação não solicitada
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Hi Shannon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Avaliado com 5 de um total de 5 estrelas

Sue the area manager went the extra…

Sue the area manager went the extra mile and brought out alternative sizes and styles of pyjamas when I was Christmas shopping in Bude this morning. All the staff in the Bude store are always super friendly and helpful

18 de novembro de 2023
Avaliação não solicitada
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Hello Joanna,

Thank you for your 5* review regarding your recent visit to our Bude store.

It is great to read such positive comments regarding our lovely store crew.

Have a lovely day! LB

Avaliado com 4 de um total de 5 estrelas

Good customer service 👍👍

2 de novembro de 2023
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Hello Mary
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Avaliado com 5 de um total de 5 estrelas

Great quality clothing

Great quality clothing, expensive but lasts well. Really friendly helpful staff

20 de outubro de 2023
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us. Take care – KS

Avaliado com 5 de um total de 5 estrelas

Fabulous Fat Face

Having a fabulous fat face in Bude is great. Staff are always very helpful and extremely good at their job,I always end up buying something every time I go in!!!

25 de outubro de 2023
Avaliação não solicitada
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Avaliado com 5 de um total de 5 estrelas

Great customer service

The staff were very helpful in my purchase of a new hoody. As they only had one colour in store (which I wasn't sure about) they checked online for another colour & suggested I order click & collect. I purchased the hoody in store (which was nice) but when the new colour arrived, I preferred it. So the staff refunded me for the original purchase, no problems. I ended up buying a pair of trousers for my husband online too. All the staff I dealt with were very friendly & helpful. I couldn't ask for more. & the clothing is lovely. Thanks to the Bude store.

24 de outubro de 2023
Avaliação não solicitada
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Avaliado com 5 de um total de 5 estrelas

Easy ordering process

Easy ordering process online and simple click and collect to my local store. Will be ordering again.

16 de setembro de 2023
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS

Avaliado com 5 de um total de 5 estrelas

Easy click and collect from Bude store…

Easy click and collect from Bude store with super friendly and efficient staff

20 de setembro de 2023
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS

Avaliado com 5 de um total de 5 estrelas

Good customer service

I received good customer service which is a dying art just lately!

4 de setembro de 2023
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Hi Simon
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Avaliado com 5 de um total de 5 estrelas

Very good service from Samantha in Bude…

Very good service from Samantha in Bude when ordering product that wasn’t available in store. She was really friendly and helpful which made the whole process much easier and pleasant.
Unfortunately, there was an issue with the order, and I always feel that customer service can be measured by the way that problems are handled. I called the store directly and spoke with Sue who followed up the issue for me. She spoke directly with customer service for me and then got back to me with an update. All resolved to my satisfaction, thanks to all involved.

10 de setembro de 2023
Avaliação não solicitada
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Good Afternoon Alison,

Thank you for taking the time to leave us a review!

We really appreciate your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received in regards to the issues with your order!

If you have any further questions or feedback then please do let us know via email at customerservices@fatface.com or give us a call on 0330 124 0000 and a member of staff will be more than happy to help.

Have a wonderful day! - JW

Avaliado com 5 de um total de 5 estrelas

Wonderful experience

Some of the best staff I have ever come across, very friendly and super helpful. Really wish this was my local store. The perfect combination, lovely clothes and lovely staff.

10 de setembro de 2023
Avaliação não solicitada
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS

Avaliado com 5 de um total de 5 estrelas

Friendly service

I had an online order to pick up in Bude. The lady I spoke to instore was very friendly and helpful. My order was well packaged.

4 de setembro de 2023
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Hi Diane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Avaliado com 5 de um total de 5 estrelas

A Very Satisfied Customer!

My online order arrived quickly and I was kept informed of its progress from the moment I placed the order. I was delighted with most of the items, but had to return one item to FatFace Bude. As always, I was welcomed by very pleasant staff who dealt with my return in an efficient, friendly manner.
It is always a pleasure to deal with FatFace in Bude.

18 de agosto de 2023
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP

Avaliado com 5 de um total de 5 estrelas

Such lovely staff in Bude

14 de agosto de 2023
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS

Avaliado com 1 de um total de 5 estrelas

I never received my order and was…

I never received my order and was refunded by the company

8 de agosto de 2023
logotipo da FatFace - BUDE

Resposta da FatFace - BUDE

Good afternoon, Sandra

Thank you for taking the time to leave us your review and I am sorry to read that you have had such an issue with our Click n' Collect.

I've taken a further look into this for you and unfortunately, I cannot see that you have contacted us at customer services regarding this matter? I have emailed you to try and help get a better understanding of this matter. In the meantime, please accept my apologies for any disappointment that we have caused you and thank you for your patience. JB

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