Wonderful shop great range and choice as always fatface quality never lets you down Found three new shirts a tshirt and shorts I don't know what it is but seems more choice when away probably just t... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Wonderful shop great range and choice as always fatface quality never lets you down Found three new shirts a tshirt and shorts I don't know what it is but seems more choice when away probably just t... Ver mais
A empresa respondeu
Due to very limited store space locally FatFace only seem to stock jeans in very dark blue in my size (hint we don’t all want dark blue!) I ordered a pair online. There was a two day delay to be able... Ver mais
A empresa respondeu
Staff were (eventually) helpful, although a bit too much in-house banter upon entry! Not enough stock so forced to buy items online & go to shop to collect because of FF's delivery charges. More item... Ver mais
A empresa respondeu
We are regular visitors of this shop but was away for a while. When visited last week we met this lovely person who was extremely helpful but professional. He is an asset to your organisation. Grant,... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
7/8 Market Street, CB2 3PA, Cambridge, Cambridgeshire, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Wonderful shop great range and choice as always fatface quality never lets you down
Found three new shirts a tshirt and shorts I don't know what it is but seems more choice when away probably just the holiday mood lol small problem the very chatty manager serving us left our shorts out of bag luckily changing into new outfit in cambridge was able to go back show email Receipt and get shorts but we had to walk all the way back from our riverside seats with our jug of pimms near by and not once home or a drive back another day wouldnt have made the visit so good

Resposta da FatFace - CAMBRIDGE 2

Resposta da FatFace - CAMBRIDGE 2

Resposta da FatFace - CAMBRIDGE 2
The usual great quality and value from FatFace. Shop staff were very helpful, and it's really useful to be able to assess the material, fit and quality before purchase.

Resposta da FatFace - CAMBRIDGE 2
Nice style, good fit. Like collect option. Helpful and polite staff in shop.

Resposta da FatFace - CAMBRIDGE 2
I had an issue with my last order from Fatface so I rang their customer helpline and spoke to Jo who was absolutely fantastic, she simply could not have been more helpful or reassuring. My issue was sorted within 10 minutes. Faultless.

Resposta da FatFace - CAMBRIDGE 2
Once again an excellent good fitting shirt from Fatface.

Resposta da FatFace - CAMBRIDGE 2

Resposta da FatFace - CAMBRIDGE 2
Easy to order and pick up locally. Helpful stafg

Resposta da FatFace - CAMBRIDGE 2

Resposta da FatFace - CAMBRIDGE 2
In the past, I have purchased women’s clothing from FatFace shops on the high street and was happy with the quality. Looked at some men’s clothes in the Cambridge branch and was interested to find out that Tall/Big clothes for men are available online. After placing an order for 5 products and paying the unavoidable home delivery charge, it was very pleasing (and a relief) that all the clothes were a great fit. Though on the costly side, the delivery service was excellent.

Resposta da FatFace - CAMBRIDGE 2
Ordered on line , quick service picked up in store ( free delivery)

Resposta da FatFace - CAMBRIDGE 2

Resposta da FatFace - CAMBRIDGE 2
Ordered on a Friday to collect from store “by Sunday 3pm”. Went the following Tuesday to collect, after having had a text to say it was there.
They said it wasn’t there, and there were lots of people getting texts even when the parcel hadn’t arrived. I will not be using click and collect again!

Resposta da FatFace - CAMBRIDGE 2

Resposta da FatFace - CAMBRIDGE 2
Appalling customer service. My wife returned with garment to ask for a paper receipt which they had failed to provide and they refused. Worse, the man behind the counter was hostile, deeply unpleasant and accusatory, suggesting I was somehow trying to cheat the company! The worst example of customer service I've ever experienced and am taking this up with Head Office.

Resposta da FatFace - CAMBRIDGE 2
Purchased Marie V Neck jumper in Ivory
From Cambridge store. I was delighted with the jumper, excellent quality and fit.
I was told that the jumper also came in a teal colour, which I purchased on line.
Quick delivery.
Very helpful lady in store, Ana.
Overall very impressed with my visit.

Resposta da FatFace - CAMBRIDGE 2
Very efficient service. Collected in store where the staff were very helpful. Loved what I bought.

Resposta da FatFace - CAMBRIDGE 2
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.