Bought a waterproof coat in the sale. Not worn as yet but seems well made. Fits well although I went up a size to get a fleece or thick jumper underneath ready for winter. Staff in store very helpful.... Ver mais
A empresa respondeu

Junction 32 Outlet Village, Tomahawk Trail, WF10 4FR Castleford, West Yorkshire, GB
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Bought a waterproof coat in the sale. Not worn as yet but seems well made. Fits well although I went up a size to get a fleece or thick jumper underneath ready for winter. Staff in store very helpful.... Ver mais
A empresa respondeu
Unbelievable selection at amazing prices. The staff are always so welcoming and helpful. They different have my size but they offered to order it to be delivered straight to the shop. Always brillia... Ver mais
A empresa respondeu
Second visit to the store as Christmas is coming and we needed some party clothes and retail therapy . Again great experience Leon recognised us and looked after us amazingly well . Sarah loved being... Ver mais
A empresa respondeu
Excellent service from ordering to collection. Kept informed as one package was delayed. Great quality items
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Junction 32 Outlet Village, Tomahawk Trail, WF10 4FR, Castleford, West Yorkshire, Reino Unido
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Bought a waterproof coat in the sale. Not worn as yet but seems well made. Fits well although I went up a size to get a fleece or thick jumper underneath ready for winter. Staff in store very helpful.

Resposta da FatFace - CASTLEFORD
Excellent service from ordering to collection. Kept informed as one package was delayed. Great quality items

Resposta da FatFace - CASTLEFORD
Easy order and pick up. Good quality clothes unfortunately I had to return one of the tops as it didn’t fit me.

Resposta da FatFace - CASTLEFORD
Great quality, good price and lovely staff. The bag went down a treat as a ‘well done for a good school report’ present for my granddaughter.

Resposta da FatFace - CASTLEFORD
Unbelievable selection at amazing prices. The staff are always so welcoming and helpful. They different have my size but they offered to order it to be delivered straight to the shop.
Always brilliant customer service

Resposta da FatFace - CASTLEFORD

Resposta da FatFace - CASTLEFORD
Love my bag. Been after it for a while so when it had gone in the sale jumped at the chance to treat myself.
Collected from Castleford. Always polite and friendly staff.

Resposta da FatFace - CASTLEFORD
As soon as I entered the store, with a task on my hands, Georgia understood the assignment and was a friendly face throughout, going above and beyond to help me get all I needed as efficiently as possible and appreciated the feedback on items, as I was shopping alone on this occasion.
I was super impressed by how knowledgeable Georgia was on all of the clothing items I was interested in and felt very looked after in every way possible.
Georgia is an absolute star who made me feel so at ease throughout and advising of stock, sizing and was reassuring of fits. I felt like I had my own personal assistant, I felt that appreciated 😊
I can honestly say I've never had such a fantastic time shopping (especially for dresses and such!). Surprisingly (Normally clothes shopping is a chore) a fantastic experience. I will definitely be returning - even though I practically replaced my wardrobe in this one visit 😉
Please, please, please can we acknowledge how much of an asset Georgia is to the store 👏👏👏✨ You are a ⭐ So happy with my new wardrobe and appreciate your kind nature and assistance. Thank you so much 🤗
Mia - Checked out at 14:20 today - 5440.

Resposta da FatFace - CASTLEFORD
I always have a good experience with Fatface. I love the quality and styles of the clothing. I mainly buy in store and occasionally online. At my local store everyone is so friendly and helpful. Thank you 🙂

Resposta da FatFace - CASTLEFORD
Every purchase from Fat Face is of excellent quality.
Staff are always attentive, friendly and professional in every store I have visited, although particularly at the Junction 32 store.
Highly recommend.

Resposta da FatFace - CASTLEFORD
Told parcel would be delayed slightly. Rang customer service who were very friendly and helpful. They sorted it out and items arrived as expected. Staff at the store also very helpful. Delighted with my purchases.

Resposta da FatFace - CASTLEFORD
I usually have a good experience in this store however today colleagues were rude and customer service and social skills were lacking.
On entry all 4 team members were stood talking at the till, the store wasn't empty but that is not my business.
I grabbed the item I was purchasing and stood waiting to be served, after a short period the group dispersed and left two colleagues at the tills who just stared blankly at me. I had no idea which till to go to so I stood and waited until prompted. When a person finally spoke, which was no more than a 'hello' in a sarcastic tone, to which her colleague let out a laugh. The whole interaction was ridiculous and made me so uncomfortable and is such a shame because I spend a fair amount of my money at this store and usually the staff are amazing.

Resposta da FatFace - CASTLEFORD

Resposta da FatFace - CASTLEFORD
I ordered the same item in 2 sizes just in case. They were being delivered to store separately but I received emails about estimated delivery (to store) for both and they were delivered on time. Collection was really easy. I returned the unwanted item to a different store (purely down to convenience for me) and that was really easy too. Definitely recommend!

Resposta da FatFace - CASTLEFORD
Always a quick service and products are always good quality

Resposta da FatFace - CASTLEFORD
Great offers online. Prompt delivery. Excellent service when 1 of 2 had to be returned for mis fit.

Resposta da FatFace - CASTLEFORD
I'd like to say a big thank you. The very generous of kids hangers will make a huge difference to our Leeds charity. Thank you so much!

Resposta da FatFace - CASTLEFORD
Friendly and helpful staff. Good quality clothing and fit is good. Have shopped here for many years. I only hope that the standard is maintained now that Next own the company.

Resposta da FatFace - CASTLEFORD
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