Wow amazing service by Emma and the team at Cribbs. She was exceptional, finding numerous different sizes & styles with sooooo much patience. Came away with a new exciting summer wardrobe. Such a bril... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoShop UR107 The Mall, BS34 5UP Cribbs�Causeway, Gloucestershire, GB
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Veja o que dizem as avaliações
The information about the deliveries was timely and accurate. The bags for the clothes were in good condition and sufficient to protect the goods in transit.
A empresa respondeu
Fat Face Cribbs Causeway has a great in store selection of their clothing ranges, both male and female. They accept online orders for collection, and this is a useful service I've used a number of tim... Ver mais
A empresa respondeu
I now exclusively shop at Fat Face. The style and quality of the clothing is pretty much the best I've come across. The sizing is consistent from Season to season, and stuff from 10 years ago wear... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
Shop UR107 The Mall, BS34 5UP, Cribbs�Causeway, Gloucestershire, Reino Unido
- 01179 500638
4,8
Excelente
229 avaliações
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Ordering online with ease
From start to finish, ordering and collection of item was with ease. Collection from local Next shop with ready in seconds. Will order online again when out of stock in the shop.
11 de maio de 2025
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing customer service - above and beyond
Jess, manager at the Cribbs Causeway branch in Bristol, and her team were amazing.
I'm do not enjoy shopping, it's can be very stressful for me. But I have a wedding / holiday coming up and I needed to buy a couple things. My partner rang the store ahead of time for me and asked Jess to keep a dress aside for me, she was really understanding and didn't hesitate to help. Once I arrived in store her team were well informed and immediately helped me out. Thanks to everyone involved!
28 de abril de 2025
Avaliação não solicitada
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Nice quality products which are a good fit
Nice quality shorts which are a good fit. Fast delivery and well packed. Should last years. Have 4 pairs in different colours now and they look smart. Always good quality from Fat Face. Wife bought a beautiful pair of Culotte's in the shop on the same day.
26 de abril de 2025
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Colorful Edition
As soon as I saw this dress it was just one of those had to haves…
Lovely colours that go with everything, great length. Smashing material.
23 de abril de 2025
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely jumper
Ordered online to collect in store which was available to pick up quickly.
Lovely jumper. Sizing is generous so ordered down a size which fitted perfectly. Have ordered another in different colour.
21 de março de 2025
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience! Take care, CT
I would like to say a very big thank to…
I would like to say a very big thank to sales assistant Steph at Cribbs Causeway in Bristol. This is not the first time she has helped me. She spent time with me and helped me select a few items from the many I tried. I was offered honest advice and given a much needed confidence boost. The clothes were the usual high quality from Fat Face.
18 de fevereiro de 2025
Resposta da FatFace - CRIBBS CAUSEWAY 2
Good morning Joanne
Thank you for taking the time to leave your shining review after visiting our store. It sounds like Steph really went above and beyond and you had a wonderful time.
I will make sure that this is passed to Steph, and we look forward to welcoming you back soon.
Take care, LE
Very pleased!
I ordered my jacket online. It was out of stock, but I continued to check, and eventually it was back for sale. It was easy to order and I chose click and collect for my delivery. It was in my local store in 3 days. I am very pleased with my purchase!
17 de fevereiro de 2025
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great sight for ordering clothes
Had a great experience from ordering to collection.
19 de dezembro de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very friendly and helpful staff
Very friendly and helpful staff.
Good quality clothes.
It seems that pyjamas and socks are what people want at this time of year. 1st time I went to the shop there was very little stock...had to return..good job we don't live miles away.
20 de dezembro de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello! Thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very good in store experience
Nice layout and changing rooms. Good choice of clothes and sizes. Very helpful and friendly staff.
18 de novembro de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Order accepted online but item said to be delivered but hadn't
I specifically ordered online to make sure that the items I wanted were available. So, although my order showed as 3 parcels being delivered to the store ( for me and the staff) only 2 could be found. The staff were helpful in that they spent a long time looking for the parcel and seeing if they had the item or could order it online but neither of these were possible.
9 de novembro de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello there,
Thank you for taking the time to leave your review.
I am sorry that your experience wasn't a positive one. This is disappointing to hear.
Please be assured your comments and feedback will be passed to the relevant team.
Thank you, LE
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello Caroline,
Thank you for taking the time to leave your review.
I am sorry to hear that your order hasn't arrived yet. This isn't what we like to hear. Please email fatfacereviews@mail.fatface.com - a member of our friendly team will be there to help. Thank you, LE
Very happy customer
This is one of many orders I have placed we your company. I was initially impressed with the ease of ordering & the quality of the first items I purchased. I have since then ordered twice and on both occasions you have not reduced the quality of clothing, well done and thank you 👍
3 de novembro de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello Shawn
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great quality items
Great quality items. Easy to order on line, collection from store was great and so were returns in store.
13 de outubro de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello Mike
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Thank you Louise
Louise made a potentially stressful Chrismas shopping trip so fun. She was reassuring and sizes and very understanding and what people might like. She knew the products, carried things and nothing was too much trouble. Thank you. X
13 de outubro de 2024
Avaliação não solicitada
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
The style and quality of the dress was…
The style and quality of the dress was very good. Disappointed that they didn’t stock petite so I had to pay for delivery. Petite version still too long, so I had to pay a further £15 to get it shortened. Therefore it became a very expensive dress
10 de setembro de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello there, thank you for taking the time to leave your review and for providing your feedback. This is really important to us and I will be sure to pass this on.
Take care, LE
Brill helpful staff
22 de agosto de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Great store, high quality clothing
From start to finish the whole process was great. I picked up my order with ease at my chosen store, tried everything on and retuned one of the items all within 15 minutes. The person working on the till was friendly and polite.
5 de agosto de 2024
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - CRIBBS CAUSEWAY 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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