Superstar service , The team here are brilliant, Fast , Friendly & Efficient ! This was our 4th pick up, So it’s great to see such high standards maintained over different dates ! Managed to get... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Had to do a couple of transactions in fat face, in their store in Edinburgh George St. The way that the Young store assistant handled our transaction was exemplary. I cannot praise her highly enough a... Ver mais
A empresa respondeu
Visited your store on George street in Edinburgh. One of the best I’ve seen, staff were great and friendly, the clothes were displayed brilliantly. Will definitely be back soon
A empresa respondeu
Excellent website which is easy to use and order from. Beautiful jumper ready for pick up very quickly.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
69 George Street, EH2 2JG, Edinburgh, Lothian, Reino Unido
- 01312 251568
4,7
Excelente
171 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The postcard print dress was lovely-…
The postcard print dress was lovely- ordered Size 10 petite. I have kept it despite being a little tight in the waist area. For an hourglass figure I think!! A little wider in the waist and a little tighter in the chest would have been perfect. The staff in the Edinburgh branch are so helpful and deserve a mention.
11 de julho de 2024
Resposta da FatFace - EDINBURGH
Hi Ann, thank you for taking the time to leave a review. It's great to hear that you're such a fan of your new dress, even if the fit isn't quite perfect. Your feedback is really appreciated, as are your kind words about our store staff. Take care, CD
Resposta da FatFace - EDINBURGH
Hi Peter
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I’m not keen to buy clothes online
I’m not keen to buy clothes online, but Fat Face make it easy.
Liked a casual shirt for holidays, ordered online and picked up a few days later in-store. The fitting guide was good, so great fit - I tried it on for size before taking it home. Great service from start to buying.
19 de junho de 2024
Resposta da FatFace - EDINBURGH
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
Quality
Great quality, friendly service and (sale on) a very good price for said quality.
6 de maio de 2024
Resposta da FatFace - EDINBURGH
Good afternoon, Michael.
Thank you for leaving us this review about your instore shopping experience. We look forward to you shopping with us again soon at our Edinburgh store.
Take care, JB
Resposta da FatFace - EDINBURGH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely staff
Lovely staff. Very friendly and helpful. Clothing is of great quality and lovely colours for this season.
Well worth a visit.
Thankyou
12 de abril de 2024
Resposta da FatFace - EDINBURGH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Loved the style and quality and that I…
Loved the style and quality and that I could order a Tall size.
I ordered the wrong size but was able to return via a shop readily and arranged a replacement in the right size on line.
Deliveries all happened quickly.
15 de abril de 2024
Resposta da FatFace - EDINBURGH
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our service, and are happy with your order. We look forward to welcoming you back soon.
Take care. -GM
Resposta da FatFace - EDINBURGH
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that collection was ready in a timely manner. I hope you continue to enjoy our products as much as we do.
All the best, MM
Helpful staff,really pleased with dress.
4 de abril de 2024
Resposta da FatFace - EDINBURGH
Good morning,
Thank you for taking the time to post your review.
I am so pleased that you find the crew in our Edinburgh store to be so helpful when you visit and that you are loving your new dress. I hope you continue to enjoy your visit to our stores.
All the best, MM
Great customer service
Great customer service. Was served by very and friendly professional staff member.
27 de março de 2024
Resposta da FatFace - EDINBURGH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy to pick up the parcel
21 de março de 2024
Resposta da FatFace - EDINBURGH
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Nice collection of Bags and Footwear
i bought a bag and couple of footwear for summer. The quality of bag is very good and I am looking forward to wearing my footwear in summer and my upcoming holiday.
15 de fevereiro de 2024
Resposta da FatFace - EDINBURGH
Good Morning,
Thank you for taking the time to leave us a review!
I am so happy to hear you are loving the quality of our clothing, we appreciate your kind words so much!
We cannot wait to be welcoming you back soon!
Kind Regards, JW
Resposta da FatFace - EDINBURGH
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Perfect fit slim fit jeans
Good quality jeans and I like that recycled fabric is used. Nice fit and click and collect to store perfect ☺️
2 de fevereiro de 2024
Resposta da FatFace - EDINBURGH
Good Afternoon Jenny,
Thank you for taking the time to leave us a review!
I am happy to hear you enjoy using our online service and that you are loving the quality of our clothing! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!
We look forward to welcoming you back!
Kind Regards, JW
I am extremely HAPPY with my new Fat…
I am extremely HAPPY with my new Fat Face purchade.Yipeeee It's a coat which was on sale. thank you
25 de janeiro de 2024
Resposta da FatFace - EDINBURGH
Good morning,
Thank you for taking the time to leave us your review.
I am so pleased that you are loving the quality of your new order and that you found this in the sale. I hope you continue to love our products as much as we do.
All the best, MM
Peace of mind that items can be…
Peace of mind that items can be returned to local store.Speedy delivery of quality goods.
9 de janeiro de 2024
Resposta da FatFace - EDINBURGH
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Great quality clothing
Great quality clothing, great service, friendly staff and really brilliant sale.
10 de janeiro de 2024
Resposta da FatFace - EDINBURGH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Excellent service
8 de janeiro de 2024
Resposta da FatFace - EDINBURGH
Hi Doug,
Thank you for taking the time to leave a review. We love to hear you have had such a positive experience with us! We look forward to welcoming you back soon. Take care, LC.
Great selection!
30 de dezembro de 2023
Resposta da FatFace - EDINBURGH
Good Afternoon Jane,
Thank you for taking the time to leave us a review!
I am happy to hear you are enjoying the selection we have available at the moment, we appreciate such positive feedback from our customers!
We look forward to welcoming you back soon!
Kind Regards, JW
Resposta da FatFace - EDINBURGH
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.