Efficient and helpful. Both online and in the store. Attractive clothing at good prices - and in petite. A real bonus. Well done.
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Efficient and helpful. Both online and in the store. Attractive clothing at good prices - and in petite. A real bonus. Well done.
A empresa respondeu
I visit the Farnham Fatface shop regularly when I am in town and ALWAYS find the staff friendly, helpful and always willing to go that extra mile to assist when and where they can. Recently, I needed... Ver mais
A empresa respondeu
I’ve shopped at FatFace for nearly 15 years either in store or online. The service from both experiences has always been excellent. I nearly always end up buying something.The clothing and accessories... Ver mais
A empresa respondeu
Ordered some new shorts as need the long length not available in most stores and they appear and seem to be the same quality as the ones I already own :) Delivered on time to a friendly local store... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
51 The Borough, GU9 7NW, Farnham, Surrey, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Efficient and helpful. Both online and in the store. Attractive clothing at good prices - and in petite. A real bonus. Well done.

Resposta da FatFace - FARNHAM
Ordered some new shorts as need the long length not available in most stores and they appear and seem to be the same quality as the ones I already own :)
Delivered on time to a friendly local store.

Resposta da FatFace - FARNHAM
My £90 jacket was delivered to the wrong shop. Still no sign of it. No communication other to tell me it was at wrong shop. I phoned and was told to be patient, !! Not good enough is it. Still no sign of my jacket, and rhe event I wanted to wear it to has been and gone. Very disappointed

Resposta da FatFace - FARNHAM
The staff in Farnham are always very friendly and helpful

Resposta da FatFace - FARNHAM
Although I’ve bought Fatface clothes for myself and as gifts, I hadn’t bought anything for my husband and wasn’t sure what size to order. I ordered two sizes, one was perfect and the other item I returned to store. The staff were very friendly and helpful, and the amount refunded was in my account two days later. Every item I’ve bought from FatFace has been good quality and washes very well.
If I had one request it would be that ‘tall’ options are available on women’s tops, as well as on a wider selection of men’s. The sleeves are quite often about two to three inches too short for me (I’m 5ft 8”). Even the tall option of the fleece I bought for my husband could do with an extra couple of inches on the body and sleeve length (he is 6ft 1”).

Resposta da FatFace - FARNHAM
I ordered a pyjama top and pyjama bottoms as a Christmas gift on line as they were not available in store at the Farnham branch. I arranged for the items to be delivered to the store for me to pick up.
I was told they would arrive in plenty of time for Christmas but in event one item didn’t arrive. Luckily my good friend was not upset to receive the gift after Christmas so all was well.
She was very pleased with the items I’m pleased to say.

Resposta da FatFace - FARNHAM
Excellent speed of service and happy staff.
Jumper warm and good quality although not quite as good since the big guys took over.

Resposta da FatFace - FARNHAM
They didn't have my size in the Farnham shop. They ordered two pairs of the jeans I wanted. They arrived at my house the next day and fitted perfectly.
The staff are always helpful.

Resposta da FatFace - FARNHAM
Easy ordering online, my order was ready at the store where I was greeted by friendly staff, good quality tops.

Resposta da FatFace - FARNHAM
Good quality and well-priced clothing and excellent service.

Resposta da FatFace - FARNHAM
I went to collect, an online order as I wanted to try the garments on, the assistant was very welcoming and engaging.
I was unsure of the leg length and was able to try a different length to compare while I was in store.
Great experience.

Resposta da FatFace - FARNHAM
Fat face Farnham , is my favourite shop . Staff are so helpful and friendly.
Always a pleasure to go in there .

Resposta da FatFace - FARNHAM
Just love FatFace for both ladies and mens clothing, great quality. Click and collect service in store is so convenient too. Also, should you need to, returns are very easy and refunds come through quickly.

Resposta da FatFace - FARNHAM
On line order came swiftly to collect at Farnham store. This si my third pair o the Chesil cord trousers. Perfect fir, light fabric suitable or Spring and Autumn.

Resposta da FatFace - FARNHAM

Resposta da FatFace - FARNHAM
The clothes are great and fit well and service quick and easy. The staff wonderful

Resposta da FatFace - FARNHAM
Ordered two items online. One was lovely and I kept, the other didn’t suit me at all but it was so simple and easy to return that item to my local store - no tedious paperwork, they did it all and I had a refund within a few days . Great service

Resposta da FatFace - FARNHAM
Lovely dresses -easy ordering and pick up from the local store

Resposta da FatFace - FARNHAM
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.