I love Fat Face, just love it. I have purchased a LOT of clothes from them for me as well as my husband and other family members for a number of years. The quality is great, styles suit all age groups... Ver mais
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I love Fat Face, just love it. I have purchased a LOT of clothes from them for me as well as my husband and other family members for a number of years. The quality is great, styles suit all age groups... Ver mais
A empresa respondeu
I returned a jacket, bought last year but one which had strange patches on it when I washed in a cool wash. The staff were very helpful and offered a credit note.
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Very easy ordering and easy return in store, but the jeans were described as mid rise and were SO high waisted I didn’t even bother to try them on. Collected and returned within 5 mins
A empresa respondeu
What a fantastic customer experience at the Godalming store! Jessie & her team are so friendly, helpful & knowledgeable. Jessie knows the stock so well, & showed me pieces I’d not noticed and helpe... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
54/56 High Street, GU7 1DY, Godalming, Surrey, Reino Unido
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Really easy to order , good post ordering updates on shipping and very easy collection. Can’t comment on fit etc as this is a gift

Resposta da FatFace - GODALMING
The item ordered is brilliant and the collection from store service was excellent. It arrived at the store much earlier than expected and the member of staff was very helpful. Item was handed over in a lovely package that had a handle for easy carrying. Great service!

Resposta da FatFace - GODALMING
Lovely coat, warm, stylish and keeps me dry even in the wettest weather, the only criticism I have is the zip could be a better quality, sturdier and easier to close, this one seems quite jerky rather than smooth running, would probably add a little to the cost but would be worth it.

Resposta da FatFace - GODALMING
Well shaped wide leg trousers. Unlike some that I've tried they were not too wide.
Quality of the material was good. I haven't washed them yet tho'. Sizing was accurate. By choice I would have liked them to have been a shade longer but they are fine. Overall I'm very pleased.

Resposta da FatFace - GODALMING
The hoodie I purchased was way to big, I took it to the Fatface shop in Godalming where I received superb service. Jesse the owner accepted the large one and ordered a new smaller version for me and it arrived a few days later. Wonderful, I now have a hoodie that fits perfect. Thanks Jesse and Fatface

Resposta da FatFace - GODALMING
Very friendly and accommodating staff in your Godalming store.

Resposta da FatFace - GODALMING
The members of staff were incredibly helpful with exceptional customer service. Makes such a difference to shop somewhere welcoming and I am delighted with the service I received. Thank you.

Resposta da FatFace - GODALMING
The shop assistant was very helpful and I bought what I went in for with her guidance

Resposta da FatFace - GODALMING
Excellent customer service at the Godalming branch. Kelly went above and beyond to help me, thank you.

Resposta da FatFace - GODALMING
My online order was delivered to our local Fatface shop promptly, and was picked up without any problem. Everything was as ordered.

Resposta da FatFace - GODALMING
Easy to use website and quick and free delivery to my local shop,
Really lovely staff in the Godalming shop very helpful nothing is too much trouble.

Resposta da FatFace - GODALMING
Jessie is always so kind and personable with us when we visit. My OH was trying on trousers for an event tonight and she couldn’t have been more helpful. It’s always been a similar, joyful experience in the past when I have shopped for women’s clothing items, and returns in the store are quick, easy and efficient. Feel terribly sorry for them with their fitting room issues at the moment which is totally out of their control and the addition of the temporary fitting room is great. The store is always well stocked, well cared for, and feels like an independent shop with its own feel (especially the dog visitors wall!). All the staff are great.

Resposta da FatFace - GODALMING
The sale was amazing ! I chose not to pay a delivery charge. I collected in store in GodAlming and it was so easy …

Resposta da FatFace - GODALMING

Resposta da FatFace - GODALMING
Easy to order, quick to arrive in store and the store staff helpful , and cheerful as always. Godalming store always spot on , shame it's not bigger with a better range available in store .

Resposta da FatFace - GODALMING
Great place to shop. I could also click and collect to my local store in Godalming, making it very convenient

Resposta da FatFace - GODALMING
Very helpful and considerate service from manager and assistants concerning an exchange/refund at the Godalming branch.Happy to shop at this branch and feel welcome!

Resposta da FatFace - GODALMING

Resposta da FatFace - GODALMING
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