I have recently bought in-store and on-line. Both experiences were good, particularly in-store as obviously one can see and try on the items. The staff were very helpful and friendly. I returned one i... Ver mais
A empresa respondeu

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I have recently bought in-store and on-line. Both experiences were good, particularly in-store as obviously one can see and try on the items. The staff were very helpful and friendly. I returned one i... Ver mais
A empresa respondeu
The ladies in Helmsley are always friendly, approachable & helpful. It's a smaller store but has a good selection of clothing & a fair few different sizes available on the racks of each item.
A empresa respondeu
I visited the shop in Helmsley where I was staying for a few days. The shop was much bigger than any other I have visited and had a great variety of different clothes. I was lucky to find a few tops i... Ver mais
A empresa respondeu
Went to Helmsley store to collect and try on my item, sadly fit came up a bit small (shame as it was a lovely jacket) so returned it, no problems, staff in shop as friendly & helpful as ever.
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
21 Market Place, YO62 5BJ, Helmsley, North Yorkshire, Reino Unido
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Order was delivered to store in a timely manner and I got what I ordered. Collection from store in Helmsley was easy.

Resposta da FatFace - HELMSLEY
Great products with good designs at an ok price.

Resposta da FatFace - HELMSLEY
I still haven't received the promised email telling me my order was waiting for collection at my selected store. I wrote an enquiry email to customer services and have received no reply.

Resposta da FatFace - HELMSLEY
Canvas shoes ordered in the online sale were despatch overnight allowing me to collect from my handy local store within a couple of days. I was informed of progress from order to collection.

Resposta da FatFace - HELMSLEY
Great experience ordering on line and collecting instore. Security etc

Resposta da FatFace - HELMSLEY
There is a good choice of clothes in a quirky shop with different areas of clothing. Once you get in the front door you want to explore!

Resposta da FatFace - HELMSLEY

Resposta da FatFace - HELMSLEY
Was kept informed of my order and all round good service thankyou.

Resposta da FatFace - HELMSLEY
I ordered online, however, the jacket was far too big. I went into a local store to try on smaller sizes and was given a exchange with no quiblles whatsoever. The staff were very friendly and really helpful. I would have no hesitatation shopping with Fat Face again in the future.

Resposta da FatFace - HELMSLEY

Resposta da FatFace - HELMSLEY
I had to return a garment to a store as it wasn't big enough and my money was refunded very quickly. I then ordered a larger size via the internet and that arrived within 5 days in time for Christmas. So extremely pleased

Resposta da FatFace - HELMSLEY
I ordered black jeggings they arrived … they are good fit & good quality.

Resposta da FatFace - HELMSLEY
Great items a wee expensive unless codes used or on offer
However very very pleased

Resposta da FatFace - HELMSLEY
Again, great service from Fatface and this store. Ordered online and it was in store for collection within a couple of days. Staff are always friendly and helpful.

Resposta da FatFace - HELMSLEY
Wonderful staff in the Helmsley store. Very pleasant very helpful without being overbearing.
Thank you Fat Face.

Resposta da FatFace - HELMSLEY
Had to use the online booking as stores didn’t have my size. Delivery was super fast.

Resposta da FatFace - HELMSLEY
A very very nice friendly all the staff were

Resposta da FatFace - HELMSLEY
I bought a sweatshirt in the online sale, it was easy to order, arrive sooner than expected, I loved the colour & quality but it was too big.
I returned the sweatshirt to the Helmsley store whilst away with no hassle. The assistant was very helpful. Unfortunately they didn't have a replacement in a smaller size.

Resposta da FatFace - HELMSLEY
I buy lots of clothes from Fatface. Especially organic cotton tops and dresses. So comfortable to wear and wash well.
The Helmsley store is well stocked and conveniently located near the market square.

Resposta da FatFace - HELMSLEY
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