Ipswich shop had sold out of the trilby hat so I ordered online for an in-store collection. All communications and service excellent as always. Latest news is the Ipswich shop is to close after many,... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Ipswich shop had sold out of the trilby hat so I ordered online for an in-store collection. All communications and service excellent as always. Latest news is the Ipswich shop is to close after many,... Ver mais
A empresa respondeu
I had a great experience at Fatface Ipswich from staff Emily Beth Geogia and Jess today. They acted like a team in the store which is unusual, greeted me, referred me to colleagues, smiles, seemed int... Ver mais
A empresa respondeu
Service from Ipswich store excellent! The dress I ordered is beautiful, exactly like the photo and as described 🥰
A empresa respondeu
My go-to shop for casual clothing, great value, good quality, and fit. Their staff are super helpful too... it's always worth keeping an eye out for the Fat Face sales, there is always a bargain to b... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
17 Butter Market, IP1 1BQ, Ipswich, Suffolk, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

Resposta da FatFace - IPSWICH
Item sold out on line and in sale , so not hopeful in getting , but staff advised at Ipswich branch to keep an eye on web site ……. Success ! The sales assistant also took trouble to ring other stores . Really impressed with service. Would also like to commend Woodbridge branch staff too when I collected item .
The dress is fabulous . Am 5ft 2 and went for the regular length as preferred at ankle , but a short fit was available . Multi coloured so goes with lots of other coloured accessories. Am size 10 and normally would size down with Fat face ,but bodice was ruched so better fit . A dress that won’t crease too. Beautiful and less than half price .
Again , customer care excellent .

Resposta da FatFace - IPSWICH
Very helpful staff with an understanding of what works style wise

Resposta da FatFace - IPSWICH
The staff in my local branch are lovely . There to help but no pestering !

Resposta da FatFace - IPSWICH
I had a great experience at Fatface Ipswich from staff Emily Beth Geogia and Jess today. They acted like a team in the store which is unusual, greeted me, referred me to colleagues, smiles, seemed interested and gave great advice. As a result I went away with shoes and a jumpsuit and very happy at the experience I had

Resposta da FatFace - IPSWICH
Easy to find products on the website, I ordered on the Outlet page and delivery to store. I was kept up to date with the progress of my order and it arrived in store on the day I chose. Only downside was fact it was available to collect from 16:00, I was hoping it’d be from midday. Sales assistant was really friendly & items were packed well. The tops I ordered fit lovely & are exactly as described on the website. I would definitely order online again but will select a day of delivery at least a day before I need it or when I could collect. They do keep in store for 7 days though after delivery.

Resposta da FatFace - IPSWICH
I was getting desperate as I couldn’t find an outfit for a wedding in June but as soon as I walked into FatFace Ipswich I was treated like a VIP. I was greeted by Emily who became my personal shopper finding numerous outfits she thought would suit me. Much to my relief the dress I instantly fell in love with was perfect. When I went to pay Emily noticed my NHS badge and asked if I have a BlueLight card which I do, so an added bonus of 20% off. The service was brilliant and I will definitely be visiting there again.

Resposta da FatFace - IPSWICH
Ordered online using click and collect. The process was easy to do and my order was delivered to my selected store. Pleased how quickly it arrived

Resposta da FatFace - IPSWICH
More than happy with my purchase. Always a pleasant experience receiving my goods!

Resposta da FatFace - IPSWICH
Easy online ordering, jacket arrived in good time, no issues with the click and collect at my local store.

Resposta da FatFace - IPSWICH
Easy to order and collect,the only downside being the shop not opening til 9.30am

Resposta da FatFace - IPSWICH
Quick delivery to store. Polite service. Excellent goods. Very pleased

Resposta da FatFace - IPSWICH
I went into the Ipswich town store all the staff said hell, always polite and caring about customer service, served by Emily great shopping experience as always!
And Blue Light discount so, saved £16.49! Bonus! 💙
Thank you 😊

Resposta da FatFace - IPSWICH
Fatface is my 'go to' for sweaters. I have long arms and every single purchase I've made fits perfectly. Staff are always welcoming and helpful and the store is always tidy and fun to explore.

Resposta da FatFace - IPSWICH
A lovely pair of soft leather boots. So comfortable and easy to wear.

Resposta da FatFace - IPSWICH
I visited Ipswich Fat Face a few days ago to buy the Paige grey top. There was just one in the shop which was a size smaller than my usual. I tried on another colour in my usual size and then I couldn't make up my mind. I explained my dilemma to Freddie who helped me make my decision. It was the right decision to buy the grey top in a size smaller. I love it. Thank you Freddie

Resposta da FatFace - IPSWICH
My orders always arrive quickly (even though I bought the wrong size🙄)!
My re-orders also arrived quickly.
And I’ve gone down a size , so all good 😊

Resposta da FatFace - IPSWICH
Ipswich staff are all totally amazing. Always happy to help, always smiling 😃

Resposta da FatFace - IPSWICH
Ordering and picking up my

Resposta da FatFace - IPSWICH
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.