I struggle to find decent jeans that aren’t too long or too skinny & these are perfect & I ordered them from looking at other customers reviews. They are the perfect length & a really comfy fit & exc... Ver mais
A empresa respondeu

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I struggle to find decent jeans that aren’t too long or too skinny & these are perfect & I ordered them from looking at other customers reviews. They are the perfect length & a really comfy fit & exc... Ver mais
A empresa respondeu
I have purchased clothes both online and in store recently and love the items I have bought. The lady in the Kendal store was lovely and very helpful. Some other brand stores could learn a lot from h... Ver mais
A empresa respondeu
Lovely shop and assistants who were very helpful and friendly in the kendal store. Well layed out, easy to find what you're looking for.
A empresa respondeu
I bought a dress from Fatface which was advertised as a 2 in 1. The brown version of it is a dress and separate jumper over the top but the blue one I bought is all in one - not a dress and separate... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
15/17 & 17a Stricklandgate, LA9 4LY, Kendal, Cumbria, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really good quality shirt and a very friendly and helpful assistant

Resposta da FatFace - KENDAL
Lovely shop and assistants who were very helpful and friendly in the kendal store. Well layed out, easy to find what you're looking for.

Resposta da FatFace - KENDAL
I was in the other day to return an item. The manager, Chris, was very helpful, he sorted my refund and helped me find some other items to buy.

Resposta da FatFace - KENDAL
Great reductions on sale items. I ordered online and they were delivered to my nearest store quickly and without charge.

Resposta da FatFace - KENDAL
Absolutely love this brand. I go out head to toe in these clothes…especially in summer. Love it.

Resposta da FatFace - KENDAL
I collected an order from your Kendal store , the service was quick and efficient.

Resposta da FatFace - KENDAL

Resposta da FatFace - KENDAL

Resposta da FatFace - KENDAL
Very helpful staff in bringing different sizes of the garment to me in the changing room, advising on the fitting etc.

Resposta da FatFace - KENDAL
Staff very helpful in exchanging/ordering items due to incorrect size label received on item.

Resposta da FatFace - KENDAL
I have purchased clothes both online and in store recently and love the items I have bought. The lady in the Kendal store was lovely and very helpful. Some other brand stores could learn a lot from her manner and willingness to help.
I understand the need to charge postage for online purchases but I feel that there should be a cut off figure to qualify for free delivery.

Resposta da FatFace - KENDAL
Ordered for delivery to store, arrived on time and staff in Kendal store always helpful.

Resposta da FatFace - KENDAL
I bought a dress from Fatface which was advertised as a 2 in 1. The brown version of it is a dress and separate jumper over the top but the blue one I bought is all in one - not a dress and separate jumper. However it is a nice dress but not as advertised.This may disappoint some people. The retailers in the Kendal store are ver6 helpful

Resposta da FatFace - KENDAL

Resposta da FatFace - KENDAL
Great quality clothing and great service as always. Best choice in the High Street or online. Most importantly they offer tall fittings - most welcome when you are 6 feet 6 inches tall!

Resposta da FatFace - KENDAL
Staff when I collected it were very helpful and friendly....especially Holly...Will definitely shop there again!!

Resposta da FatFace - KENDAL
I thought the member of staff who served me when I went to collect my order was very indifferent to me. I felt like he had better things to do than to help me. Not very impressed.

Resposta da FatFace - KENDAL
I rang our local shop in Kendal to enquire if they had a pullover in my daughter's size for Christmas. They didn't have the size, but kindly rang round other branches nearby, and located one in Kirkby Lonsdale which was reserved for me to collect this afternoon.

Resposta da FatFace - KENDAL
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.