Popped into FatFace Keswick this afternoon. Small shop but well stocked. Staff very friendly and helpful. Reminded me to use Blue Light Card which was great, I keep forgetting I’ve got it 🤪. Will def... Ver mais
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Popped into FatFace Keswick this afternoon. Small shop but well stocked. Staff very friendly and helpful. Reminded me to use Blue Light Card which was great, I keep forgetting I’ve got it 🤪. Will def... Ver mais
A empresa respondeu
Visited your shop in Keswick. Liked leather ankle boots. Assistant very helpful but my size not available. She suggested ordering on-line which I did.Also got 15% off as new customer. Collected in Gla... Ver mais
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I’m no shopaholic but hats off to Keswick staff for the shopping experience. Helpful courteous always cheerful. Also clothing is of good quality quality at a reasonable price.
A empresa respondeu
The products I get are always very very good. However, we always seem to get a problem when it comes to picking out parcels up from your Keswick branch. It’s either they can’t spell our names (even th... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
49/51 Main Street, CA12 5DS, Keswick, Cumbria, Reino Unido
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I ordered a jumper in the Keswick store on Tuesday lunchtime and was advised that it MAY be there the next day. It was!!! The lady that did the ordering and was there when I collected it was a lovely lady named Caroline. What a pleasure to shop there.

Resposta da FatFace - KESWICK 2
Caroline was very welcoming and helpful. My size wasn't in stock, so she ordered one to be delivered to a pick up point near to where I live.
As a new assistant she did well.
The shop is nicely laid out making it easy to browse the items.

Resposta da FatFace - KESWICK 2
Kept informed and reminded that item ready to collect

Resposta da FatFace - KESWICK 2
The products I get are always very very good. However, we always seem to get a problem when it comes to picking out parcels up from your Keswick branch. It’s either they can’t spell our names (even though we’ve spelt it out to them) or they can’t find the order or there’s something wrong with the order number. It’s takes forever to actually get the parcel from them. It’s just not good enough and it’s very embarrassing. I think the staff need retrained or a better system for them needs to be put into place.

Resposta da FatFace - KESWICK 2
Sharon and Mora were super helpful finding me bed socks and regular socks for someone who is ultra sensitive.

Resposta da FatFace - KESWICK 2
Sharyn was extremely helpful with suggestions and telling us about the charity benefits.

Resposta da FatFace - KESWICK 2
Fabulous help from the ladies in the Keswick shop. Kind and helpful

Resposta da FatFace - KESWICK 2
The staff were very freindly, helpful and made you feel welcome as people not just as a customer. Joe was great, engaging, helpful and happy. He was an example of Excellent customer service.

Resposta da FatFace - KESWICK 2
Joe was incredibly helpful, as was Sharon - and it’s a brilliant shop xx and the Shelter sparkly socks and fab for me and my daughter in law!! Xxx

Resposta da FatFace - KESWICK 2
Great products, reasonable prices, very helpful staff. Nice store

Resposta da FatFace - KESWICK 2
Just been into the Keswick Branch, Lach and all his staff were all so very friendly, helpful with great service. Highly recommend.

Resposta da FatFace - KESWICK 2
Elouise was amazing at keswick branch thank you x

Resposta da FatFace - KESWICK 2
The staff were really helpful during my visit to Fatface this morning. I was after something in-particular and the staff went in the back to try and help me find it.
In the end, we ordered it online so that I could pick it up when I get home.
Many Thanks!

Resposta da FatFace - KESWICK 2
All the staff but especially Emma and Mya were really helpful, patient and kind in the Keswick store today helping my Mum purchase some Christmas presents. Amazing service

Resposta da FatFace - KESWICK 2

Resposta da FatFace - KESWICK 2
Sharon went above and way beyond to help me buy a bag for my partner. Huge thanks!

Resposta da FatFace - KESWICK 2
Really helpful and friendly staff. Took time to find an item and helped order it for delivery.

Resposta da FatFace - KESWICK 2
Great service from Caroline today.
Very helpful with ordering an item.
Thanks

Resposta da FatFace - KESWICK 2
Lovely shop and staff. Young Lady who helped me was very chatty and helpful. Lovely manners.

Resposta da FatFace - KESWICK 2
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