Brilliant choice of garments, all well made. Love their clothes so much, both adults and children. My husband wears their shorts constantly. I love their hoodies. Granddaughter (6) loves thei... Ver mais
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FatFace, 12 Clarence Street, KT1 1NX Kingston upon Thames, England, GB
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Brilliant choice of garments, all well made. Love their clothes so much, both adults and children. My husband wears their shorts constantly. I love their hoodies. Granddaughter (6) loves thei... Ver mais
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Website was easy to navigate - I searched for sale items in particular sizes, and the items that were/weren't available were indicated immediately. All items I ordered were provided in the delivery to... Ver mais
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I tried on the lovely Kara all-cotton top on half price sale in the shop, it was a flattering fit (ruching on the bust and the slightly shorter length siited my petite frame), so I bought it, foun... Ver mais
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Website ordering was quite straightforward and the option for in-store collection was a useful facility to save on postage, helped by the choice of branches in the Greater London area. The product - m... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK, Ireland, and US, as well as an online shop selling a wide range of womenswear, menswear, kidswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
FatFace, 12 Clarence Street, KT1 1NX, Kingston upon Thames, England, Reino Unido
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In-store staff were extremely helpful and processed my refund promptly.

Resposta da FatFace - KINGSTON 3
Nice shoes.
quick arrival at shop.
Option to pick up or have them posted

Resposta da FatFace - KINGSTON 3
Really like the originality of the menswear. Well made and good value for money. I really hope the brand doesn’t get watered down now that it’s owned by Next. But I do hope Next will apply there logistics expertise and get to a next day delivery situ. That why I’ve given 4 stars rather than 5. FF delivery from order is one of the longest on the High Street

Resposta da FatFace - KINGSTON 3

Resposta da FatFace - KINGSTON 3
Good quality clothing. Delivery was quick and returns were easy.

Resposta da FatFace - KINGSTON 3

Resposta da FatFace - KINGSTON 3
We went into change my husbands shorts that had been bought on line , same style different motif . The 2924 size was an inch bigger.
Shop assistant not interested, but returned money.
We went to look at men’s shorts and the shop manager( I think ) was completely unhelpful.
I was going to purchase a dress, but left the shop because of the poor attitude of staff.

Resposta da FatFace - KINGSTON 3
Great dress collected from shop in Kingston & tried it on … no hassle

Resposta da FatFace - KINGSTON 3
Products are always great quality .very smooth deliveries and easy return .
Store staff are always friendry ! Which i love .
Great desigh for all kinds ages .

Resposta da FatFace - KINGSTON 3

Resposta da FatFace - KINGSTON 3
Fatface is the best customer service. Always helpful in the store and I would not go anywhere else. On line shopping is great also.

Resposta da FatFace - KINGSTON 3
Everything worked well since online buys, customers service and returning process.

Resposta da FatFace - KINGSTON 3
I love Fat Face and have shopped within your stores for many years and never had a problem with anything that I have purchased. I always get my family to get me Fat Face gifts for Birthday or Xmas which I love to have
But today shopping I brought a lovely back pack bag which looks great but once I got home unpacked the packaging from the bag i noticed a security tag inside the bag! The alarm did not go off and I don’t live near a FF shop to get it removed ? I was planning to go away in the next few days with this bag BUT with a tag on it I won’t be able to take it with me ?? This is very upsetting and now I’m going to have to some time when I can to return to get the tag removed and this is not easy as I have a disabled mother who even gave me money towards this bag and I will have to return with her as I cannot leave her alone at home ? Please can confirm you got my unfortunate low review as I am very disappointed in the service today as the young man should of checked the bag before I left the store as a routine thing as the bag was not cheap hence being tagged
Many thanks

Resposta da FatFace - KINGSTON 3
Good service for click and collect in store. Very friendly in store staff

Resposta da FatFace - KINGSTON 3
Very good product; on time collection; updated with the status of collection

Resposta da FatFace - KINGSTON 3
Ordered some trousers online, click and collect in 3 days. Very happy

Resposta da FatFace - KINGSTON 3

Resposta da FatFace - KINGSTON 3
Went into the kingston store and found the perfect green hoodie. Staff were very friendly and helpful, I much prefer in store to online as always find I need to try things on to get the right size of clothes.

Resposta da FatFace - KINGSTON 3
Ordered on line to shop. Brilliant shirt. Good size. Washed well. Love it and lots of compliments from friends.

Resposta da FatFace - KINGSTON 3
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