Great choice of men’s clothing. I recently bought two short sleeve shirts; one on line and the other in the shop. They not only look great but the quality is excellent and, from past experience, fully... Ver mais
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Localização
Trocar localizaçãoUnit 27 The Springs, Thorpe Park Approach, LS15 8GG Leeds Thorpe Park, West Yorkshire, GB
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Veja o que dizem as avaliações
Latest purchase from Fat Face was a maxi skirt in their sale. I’m happy with colour,style and service. I ordered online, picked up from store, tried on in store and brought it home. A satisfied custo... Ver mais
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I love Fatface but they are going out of my price bracket, even in the sale sometimes. I also like the little metal Fatface logo but it’s not on the clothes now, which to me, takes away a bit of... Ver mais
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I have been a FatFace customer for several years, but last week I experienced the best customer service I’ve ever had. I was helped by a lovely woman at the Leeds Thorpe Park store who was kind, pa... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
Unit 27 The Springs, Thorpe Park Approach, LS15 8GG, Leeds Thorpe Park, West Yorkshire, Reino Unido
- 01132 609465
4,5
Excelente
166 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great quality.
9 de janeiro de 2024
Resposta da FatFace - LEEDS THORPE PARK
Hi there,
Thank you for taking the time to leave your 5* review.
We’re delighted to hear your feedback regarding Quality.
We look forward to welcoming you back soon!
Take care. -GM
Like the current range of clothing and…
Like the current range of clothing and staff in the Leeds store alo make shopping there a pleasure
28 de dezembro de 2023
Resposta da FatFace - LEEDS THORPE PARK
Hello Adrian
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely jumper
I bought this jumper online for part of my husbands Christmas pressie but I also love going to my local Fatface shop - very helpful, friendly staff!
6 de dezembro de 2023
Resposta da FatFace - LEEDS THORPE PARK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The staff were exceptionally helpful…
The staff were exceptionally helpful and friendly
26 de outubro de 2023
Resposta da FatFace - LEEDS THORPE PARK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Extremely helpful staff
01/11/23-lunchtime. Spring, Thorpe Park, Leeds.
On this visit I was collecting an online order. When entering the store the friendly staff were both extremely helpful & welcoming. The parcel was quite large and Angela went above and beyond to make carrying it easier for me!
I would also like to thank FatFace for their truly dog friendly policy. I return regularly to the FatFace store at Spring, Leeds, as I am not only able to bring my dog, but the staff are so lovely with her. This store in particular is a credit to the brand.
1 de novembro de 2023
Resposta da FatFace - LEEDS THORPE PARK
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Customer focussed
Found an item on line but was listed as out-of-stock. Rang my local shop and they didn't have it either but the very helpful assistant managed to track one down for me! Really excellent customer service!
26 de outubro de 2023
Resposta da FatFace - LEEDS THORPE PARK
Hello Jacky
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I didn’t receive a message to say my…
I didn’t receive a message to say my order had arrived at the store.
21 de outubro de 2023
Resposta da FatFace - LEEDS THORPE PARK
Good Morning Jennifer,
Thank you for your feedback. I am so sorry to hear this but our team is sharing your comments with the relevant teams to help us improve service for us customers in the future. Thank you again and take care – KS
Fabulous bedding and easy for collection
Order came on time and the bedding is fabulous. Looking forward to seeing more.
19 de outubro de 2023
Resposta da FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Selected order on line for click…
Selected order on line for click collect, was easy to follow and requested Springs Thorpe Park. Recieved various emails on transit, of item and collected 3/4 days later. The quality of fat face clothing is excellent plus design, have several items been totally happy with all purchases. The staff in store are always, welcoming and helpful.
17 de outubro de 2023
Resposta da FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Nice colourful choice of tops and…
Nice colourful choice of tops and helpful staff
20 de outubro de 2023
Avaliação não solicitada
Resposta da FatFace - LEEDS THORPE PARK
Thank you for your 5* review regarding your recent visit to our Leeds Thorpe Park store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Resposta da FatFace - LEEDS THORPE PARK
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Excellent staff
Friendly, professional staff. Quality goods. Airy, well organised store.
24 de setembro de 2023
Resposta da FatFace - LEEDS THORPE PARK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Easy, good quality and prices
Easy to find products online and delivery to store so simple. Good quality items with reasonable price
27 de setembro de 2023
Resposta da FatFace - LEEDS THORPE PARK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Good quality at an excellent price in…
Good quality at an excellent price in the sale and so easy with a local click and collect. Friendly staff in store
26 de setembro de 2023
Resposta da FatFace - LEEDS THORPE PARK
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
Fab swimsuit absolutely love it
Fab swimsuit absolutely love it, fits perfectly and the service was excellent. Will definitely order from Fat Face again thank you
11 de setembro de 2023
Resposta da FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent online order. I am so pleased to hear that your order arrived promptly and that you love your new item. Take care – SK
Resposta da FatFace - LEEDS THORPE PARK
Hello Jason thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
My new favourite store
Staff great customer service
Great selection of clothing
Products of high quality
Refunds done quickly and efficiently
Store clean tidy and well presented.
My new favourite store
17 de agosto de 2023
Resposta da FatFace - LEEDS THORPE PARK
Thank you for your review. We are pleased to hear of your positive shopping experience with us and we look forward to seeing you again soon! - RS
Amazing quality clothing
Amazing quality clothing, very happy with my purchases. Highly recommend
9 de agosto de 2023
Resposta da FatFace - LEEDS THORPE PARK
Hello, Thank you for your 5* review. I am so glad to read that you are happy with your new FatFace items. We hope you enjoy wearing them - RS
Good place to shop
Very pleasant experience …the shop is well stocked and the staff are always friendly and very helpful.
8 de agosto de 2023
Resposta da FatFace - LEEDS THORPE PARK
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Back again at my favourite shop at The…
Back again at my favourite shop at The Springs, Leeds.It was” Sale Time “.Bought several items for myself and my husband.Amazing Sale.Thank you.
13 de agosto de 2023
Avaliação não solicitada
Resposta da FatFace - LEEDS THORPE PARK
Thank you for leaving us your 5 star review.
I am pleased to read that your shopping experience was a positive one and you're looking forward to shopping instore again-we can't wait to see you!
Take care, SK
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