Was welcomed warmly as I came into Fatface, Lytham by Sharon. Sharon, was extremely helpful helping me choose a top that I wasn't sure about, but once I tried it on, I loved it and thanks to Sharon... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I ordered some clothes to be picked up in store, I am disabled and use a mobility scooter and the young man who served me couldn’t be more helpful. He offered to bring out a ramp if I wanted to have a... Ver mais
A empresa respondeu
I am sad the only give 3 stars and this is for the lovely man at Lytham who helped me..I ordered the lola blue dress which I have been waiting to come back into stock of my size, collected from the s... Ver mais
A empresa respondeu
Quality clothing which lasts. Particularly like the t-shirts and the cotton jumpers for qhality and style.
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
19 Market Square, FY8 5LW, Lytham, Lancashire, Reino Unido
- 01253 732893
4,8
Excelente
211 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Delivery was quick
Delivery was quick. Excellent service. Product was top quality.
27 de junho de 2023
Resposta da FatFace - LYTHAM
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items you purchased and the service you received. We hope you love your new items! Take care – LB
Very friendly staff
25 de junho de 2023
Resposta da FatFace - LYTHAM
Good afternoon, Wendy
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care, JB
Outstanding customer care
Hi
I had to return a faulty item I purchased from Fatface online. After contacting Fatface by email I was informed I could visit a Fatface store or return the item by post either for a refund or exchange. I chose to visit the Fatface store in Lytham as I had visited this store previously and always found the experience a pleasant one. I called in with my wife on Tuesday the 06/06/2023. There were two member's of staff on duty, Kam/manager and Sue/His assistant. Both were extremely helpful with outstanding customer care which was second to none!! Kam dealt with my issue quickly and in a very professional way. My wife made a purchase while I was there and both Kam and Sue treated Her with the same professional customer care. As usual it was a pleasure to visit your Fatface store in Lytham and I'm sure we'll visit again. My wife and I would like to thank both Kam and Sue for such a pleasant shopping experience...couldn't be better!
Many thanks Steve and Sheila
6 de junho de 2023
Avaliação não solicitada
Resposta da FatFace - LYTHAM
Hello, Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! KS
You had a modern dress in size18 which…
You had a modern dress in size18 which actually fits me and looks good.
One thing about you have the larger sizes which is great.
I bought Anna Palace dress which fits nicely and looks summery .
Bought at Lytham shop.
19 de maio de 2023
Resposta da FatFace - LYTHAM
Thank you for your 5*! We are pleased to hear of your positive shopping experience with us, and we will share this with our amazing team in store! - RS
Beautiful Dress
I recently bought a National Forest Floral Midi dress in the Lytham store. I really thought it was quite pricey for a cotton frock but hey ho my husband said I was worth it!
Later that evening I realised Fat Face do a slightly shorter length which was better suited to my height of 5ft 3ins.
I ordered the shorter length on line which came very quickly by Royal Mail and subsequently took the original purchase back to the shop. The refund was done very quickly by friendly staff in store. I love the dress and wore it for a family barbecue a few days later. I felt a million dollars in this dress the fabric is so soft and floaty, perfect for a summer event ,looks great with a denim jacket love it so much.
The staff are great at the Lytham store. I love Fat Face.
27 de maio de 2023
Resposta da FatFace - LYTHAM
Good afternoon, Barbara
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care, JB
Lovely staff at Lytham
I visited the lytham store to make some returns from an online order. The assistant was called Sue and she was very helpful. I went on to buy the jeans I’d returned in a smaller size and bought a dress which was completely unplanned. Sue was really helpful regarding me getting the right size in the dress. Great little shop. I’ve bought a coat here previously. The staff are always lovely and helpful.
27 de maio de 2023
Avaliação não solicitada
Resposta da FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Lovely helpful staff
Lovely helpful staff , great choice and always good quality clothes that are timeless
23 de abril de 2023
Resposta da FatFace - LYTHAM
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Easy ordering system on line
Easy ordering system on line. Exact sizing. Great quality. Look good. Fantastic sale price. Arrived in the shop within a few days 👍
22 de abril de 2023
Resposta da FatFace - LYTHAM
Hello, Thank you for your kind feedback regarding your recent order with us. I am so pleased to hear that you were happy with the service you have received. Have a great day! - KS
Resposta da FatFace - LYTHAM
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Resposta da FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. All the best, KS
I have never had a problem with …
I have never had a problem with anything I have ordered always arrives on time
13 de abril de 2023
Resposta da FatFace - LYTHAM
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Great service with very friendly staff…
Great service with very friendly staff with plenty of stock to choose from
20 de março de 2023
Resposta da FatFace - LYTHAM
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day - KS
The staff were lovely always helpful…
The staff were lovely always helpful sales were good x
4 de janeiro de 2023
Resposta da FatFace - LYTHAM
Good afternoon, Mrs Nelson
Thank you for leaving us this review about your instore shopping experience.
It's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care and stay warm. JB
Very friendly shop assistant
Very friendly shop assistant. Pleasent shop to browse. Some good bargains in New Year sale.
10 de janeiro de 2023
Avaliação não solicitada
Resposta da FatFace - LYTHAM
Thank you so much for your review. We are pleased to hear that you had such a wonderful shopping experience with us! - RS
Lovely Sue from Lytham
I visited the store today looking for a present for a friend who needed cheering up . Sue was so helpful, compassionate and kind.A rare thing these days in retail stores ! I will return often as she made my shopping experience so nice .
19 de dezembro de 2022
Avaliação não solicitada
Resposta da FatFace - LYTHAM
Good Afternoon
Thank you for your review and for sharing your recent in store experience with us. Please be assured that this will be passed onto the crew members involved for you.
I hope you have a great Christmas.
EP
Friendly staff & great quality clothing.
17 de novembro de 2022
Resposta da FatFace - LYTHAM
Good afternoon, Alison
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Lytham store.
Take care, JB
Good service, bad sizingService good but annoying that slippers…
Service good but annoying that slippers were far too small even though I had checked the sizing guide before ordering.
23 de novembro de 2022
Resposta da FatFace - LYTHAM
Hi Marie,
Thank you for taking the time to leave us a review,
I apologise that the sizing wasn't quite right on this occasion. We will escalate your feedback regarding quality and fit to our garment tech department for review.
Have a great weekend - KS
Very helpful staff
Very helpful staff, gave me a gift box for my purchase to keep it safe as a present.
20 de novembro de 2022
Avaliação não solicitada
Resposta da FatFace - LYTHAM
Thank you so much for this review. We are always super happy to go that extra mile for our customer and your lovely comments will be fed back to our amazing team in store. - RS
I bought some lovely items in the sale
I bought some lovely items in the sale. Fast delivery. Great quality and at sale prices, a bargain!
10 de novembro de 2022
Resposta da FatFace - LYTHAM
Good afternoon, Amy
Thank you for your feedback regarding your recent online order.
I am so pleased to hear that your order arrived quickly. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Had a very successful visit to Fatface…
Had a very successful visit to Fatface in Lytham! Bought a lovely green floral tee shirt, my sister bought me a dress for Christmas and we were served by David who was a really good assistant!🤗 He was so friendly without being intrusive, helped get different sizes and gave useful advice. We’ll certainly be back! 👍
18 de outubro de 2022
Avaliação não solicitada
Resposta da FatFace - LYTHAM
Hi Heather thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.