Bought this item having seen it on a friend. Something I never normally do. She had to wait 4 days for delivery, whereas I received it in less than 24 hrs, which was good. Probably the most I've ever... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
The product was usual Fat Face excellent quality. The postage service delivered to store in record time. Excellent all round ..Thank you FatFace ⭐️👍
A empresa respondeu
I ordered some fluffy socks online, selecting in store collection. This was a first for me, the store collection option bit. I am well versed in the ordering of socks. I received an email, notifying... Ver mais
A empresa respondeu
I love Fatface, a lot of my wardrobe is from there. In fact, most days I’m wearing at least one item of Fatface clothing! I recently bought one of the fur coats in the sale and it’s so beautiful, I lo... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
1/3 Mill Street, SK11 6NA, Macclesfield, Cheshire, Reino Unido
- 01625 422307
4,6
Excelente
167 avaliações
Pede aos clientes que avaliem
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very generous sizing
Bought this item having seen it on a friend. Something I never normally do. She had to wait 4 days for delivery, whereas I received it in less than 24 hrs, which was good. Probably the most I've ever spent on a jumper. But it's branded as a Peanuts item so that may account for it. Having seen my friend, who has a sizeable bust fit into a 10, I ordered a size8 and it is a very nice fit. I tend to be between an 8-10 depending on the brand. Sometimes I'm even a 12. Great for autumn nights. Just to note - I picked it up from Next, not from the Fatface store.
26 de setembro de 2026
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The product was usual Fat Face…
The product was usual Fat Face excellent quality. The postage service delivered to store in record time. Excellent all round ..Thank you FatFace ⭐️👍
5 de setembro de 2026
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy customer
Brilliant service from ordering to collection as always good quality products
4 de setembro de 2026
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Return of an item
Whilst the young lady behind the counter was pleasant it became apparent that the product I returned had someone elses name on the receipt & i was told the product had previously been sold online & therefore the manager had to call the relevant department to sort things which took ages.
4 de setembro de 2026
Resposta da FatFace - MACCLESFIELD
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
Everything went smoothly
Everything went smoothly, the items were ready for collection on the date stated. Returning items to shop was easy and stress free
26 de agosto de 2026
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Loved the click and collect
Ordered online and collected in store, great service.
14 de agosto de 2026
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered a dress on line
Ordered a dress on line, it came within 3 days. Great fit and quality.
12 de agosto de 2026
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A great Customer experience
A great Customer experience, primarily due to the very friendly and helpful staff member who assisted me. The products purchased were of the normal high standard although the pricing is quite high compared to other equal quality brands.
12 de julho de 2026
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Archy and Sara helped Merida and they…
Archy and Sara helped Merida and they were fab. They’re a credit to you. Exceptional customer service
13 de julho de 2026
Avaliação não solicitada
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly, helpful staff
The friendly, young man I spoke to helped me find the shirt I was looking for, and accepted my discount card immediately. The shirts are great quality too.
The store was also nice and cool!!
24 de junho de 2026
Avaliação não solicitada
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The order never arrived
14 de junho de 2026
Resposta da FatFace - MACCLESFIELD
We’re sorry to see this review and understand how frustrating it can be when an order doesn’t arrive as expected.
When you visited the store, we offered to fully investigate this for you, including contacting customer services directly on your behalf to locate the order and understand what had happened. Unfortunately, this assistance was declined at the time, and without further information we were unable to take the matter any further in store.
We remain more than willing to help resolve this if you’d like to get back in touch and provide your order details, so we can look into it properly for you.
Thank you - LE
Purchasing good quality is items in the…
Purchasing good quality is items in the store made it easy to try on. Bonus of 20% on the day. Pleasant store in our town centre. Friendly staff.
5 de junho de 2026
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I like some of the things that I buy…
I like some of the things that I buy from fat face. They are long lasting and wash and wear very well. I am not too keen on longer dresses and skirts. I am not very tall. I am very happy with what I have bought from them over the years
30 de maio de 2026
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Great customer service
Great customer service from Archy at Macclesfield FatFace. Went in to buy a dress I had seen a few weeks ago despite my very hazy description Archy worked out which one it was and ordered it for me.
11 de maio de 2026
Avaliação não solicitada
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Customer needs met by customer service personnel. Very polite and friendly
Customer service was great. Friendly smiley and helpful staff. Great experience.
4 de maio de 2026
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I saw the 2 jumpers last year and loved…
I saw the 2 jumpers last year and loved them so to find both on sale made me so happy! As always the quality is superb and lovely colours.
23 de abril de 2026
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great clothes!
One of 3 items had to be returned to the shop in Macclesfield. Very friendly and helpful staff guided me through the return. Delighted with the items I have kept. Very well made and perfect fit.
10 de abril de 2026
Resposta da FatFace - MACCLESFIELD
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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