Really helpful sales assistant located & ordered an alternative size top for me & arranged delivery to my local Next store. I had a size 8 & wanted to try a 10, as one of the buttons gapped slightly,... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit A1 High Street, LE16 7NJ Market�Harborough, Leicestershire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Love the top, versatile , really pleased Needed to change for smaller, comes up a bit generous size wise- absolutely no problem with re ordering on line & exchanging in store- very good service. Sta... Ver mais
A empresa respondeu
Good levels of stock available in the store. Tried on multiple styles and sizes. Ample number of changing rooms and fortunately no queuing for them. Bought something out of character for me because... Ver mais
A empresa respondeu
Would have scored Zero but that’s unavailable! Market Harborough fat face, refused return bought before Christmas. I accept item is outside of return date but no flexibility, have spent thousan... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
Unit A1 High Street, LE16 7NJ, Market�Harborough, Leicestershire, Reino Unido
- 01858 433505
4,6
Excelente
204 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Perfect fit and click and collect was…
Perfect fit and click and collect was very easy
9 de junho de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found click and collect to be easy. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Ordered dress online for delivery to
Ordered dress online for delivery to store.Kept updated with emails.Very helpful staff in Market Harborough store,allowed me to try it on.Fits perfectly.Excellent quality.
9 de junho de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Good morning,
Thank you for taking the time to leave your review.
I am so pleased that you are enjoying your new order and that you found the crew in our Market Harborough store to be so helpful. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Cargo find
Helpful friendly staff in store.
Easy to order online, good selection of products and excellent quality.
3 de junho de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Good Morning,
Thank you for your review.
I am pleased to hear about your positive experience in our Market Harborough store and that you found it easy to order. We look forward to welcoming you back soon!
Have a good day!
Take care, ED
Well done!
The. Shopassisstant was really helpful, courteous
and kind and the 2 shirts and pair of shorts were top quality.
18 de maio de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Good afternoon, Derek.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Market Harborough store.
Take care, JB
Prompt home delivery
Prompt home delivery.
Staff in the shop market Harborough are so helpful. I have lost a stone since starting my treatment for cancer and they have really been helpful trying to find trousers to fit.
7 de maio de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase and look forward to welcoming you back soon.
All of us here at FatFace wish you a speedy recovery!
Take care. -SW
Resposta da FatFace - MARKET HARBOROUGH 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fatface sale makes me so happy
Fatface sale - I'm in as always, just can't help myself!
Bought a beautiful longline blouse. Did click and collect for my nearest store. Was there within a couple of days. I collected yesterday tried it on in store, perfect 🥰
Always beautiful made clothing and other goods, down to the finest of details. Wonderful friendly helpful staff. Fatface are excellent
7 de maio de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fab dress
Fab dress, saw in the window in Market Harborough weeks ago, delighted to get it in the sale 😊 the ladies at this store are soooo friendly and helpful, walked out with 2 pairs of dungarees too 🤣
25 de abril de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hello Caroline
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Loved the style of the bag but .......
Loved the style of the bag but it was more of a tan colour than orange and wouldn't go with my planned outfit - Sadly had to return and look elsewhere. I had ordered online but picked up in store in Market Harborough.
24 de abril de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hello Anni
Thank you for your review.
I am so sorry to hear about the Colour of the item. I have raised this with the appropriate department for future consideration.
EP
I find Fat Face to be innovative
I find Fat Face to be innovative. With style, there sizes are always true and they always use quality materials
29 de março de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Good afternoon, Micheal.
Thank you for your feedback regarding your recent online order.
It's great reading such positive comments about the items you ordered. We hope you love your new items and continue to enjoy shopping with us.
Take care, JB
Received my colourful blouse from…
Received my colourful blouse from Market Harborough Branch, excellent service as always.
23 de março de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Bonafide customer service …
I ordered a jacket for my wife online to collect in store, collected am and sadly the jacket did not fit, returned pm for a no quibble refund. First time we have needed a refund, although sometimes expensive I have an anorak that just won’t wear out. I use it for walking the dog, unfortunately this anorak is no longer available. Purchased when we moved to Market Harborough 2012
27 de março de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
it was easy to order online (being…
it was easy to order online (being older not tech savvy)
instructions to collect clear, staff great when picking up in store..
26 de março de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very easy to order online and really…
Very easy to order online and really helpful to be able to collect from my local branch
20 de março de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order, and look forward to welcoming you back soon!
Take care. -GM
Sizing a bit large so had to go down a…
Sizing a bit large so had to go down a size. Store I went to were so helpful.
24 de março de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hi there,
Thank you for taking the time to leave your review.
Thank you for your comments regarding sizing. We are pleased you had a positive experience instore too.
Take care. -GM
Friendly staff
Friendly staff, cardy was held in store for me which was very handy.
22 de março de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Resposta da FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your 5* review. I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase. Have a great day! TS
we have great staff in the Market…
we have great staff in the Market Harborough Branch always helpful and pleased to welcome customers
9 de fevereiro de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Good Morning Jean,
Thank you for taking the time to leave us a review!
I am so happy to hear you have had a pleasant experience in our Market Harborough Store and happy with the staff's service! I will make sure to pass on this positive feedback.
We look forward to welcoming you back soon!
Kind Regards, JW
Quick delivery
Quick delivery, I had to return something in store and couldn't believe how easy it was, and all with a nice smile too
15 de janeiro de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hello Denise
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Replacement ladies jumperper
Originally bought a ladies jumper from the Market Harbourer store just before Christmas. Unfortunately a hole appeared under the arm. Took garment back to the store where the staff were amazing on both occasions. Issued a refund immediately with no fuss. Went on line reordered the same jumper and it was delivered within a few days. Great company and will definitely use the MH store again.
15 de janeiro de 2024
Resposta da FatFace - MARKET HARBOROUGH 2
Hi there,
Thank you for taking the time to leave your 5* review.
I’m happy to hear you have had a positive experience at one of our stores. We are glad this issue has been resolved for you, and apologise for any inconvenience caused.
Take care. -GM
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.