Really helpful sales assistant located & ordered an alternative size top for me & arranged delivery to my local Next store. I had a size 8 & wanted to try a 10, as one of the buttons gapped slightly,... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit A1 High Street, LE16 7NJ Market�Harborough, Leicestershire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Love the top, versatile , really pleased Needed to change for smaller, comes up a bit generous size wise- absolutely no problem with re ordering on line & exchanging in store- very good service. Sta... Ver mais
A empresa respondeu
Sadly had to make return but refund was quick and staff in harborough shop were very helpful especially Bea & Becky
A empresa respondeu
Good levels of stock available in the store. Tried on multiple styles and sizes. Ample number of changing rooms and fortunately no queuing for them. Bought something out of character for me because... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
Unit A1 High Street, LE16 7NJ, Market�Harborough, Leicestershire, Reino Unido
- 01858 433505
4,6
Excelente
204 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Love my new jeans!
Love my new jeans!
Had to swap to a smaller size all staff very helpful.
Market Harborough branch 🤩
10 de setembro de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Thank you for your 5* review regarding your recent visit to our Market Harborough store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Happy shopping
Bought a lovely dress ,fits perfectly gorgeous colours was so happy to find it in store added bonus was in the sale,the lady that served me shared my joy she was lovely, came home my friend liked the dress so got her one for her birthday.
13 de agosto de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
The blouse and socks were really good…
The blouse and socks were really good value, I don’t think I could pay full price for them.
10 de agosto de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Easy return process
Items arrived promptly. Returns made in store quick and easy and free :-)
9 de agosto de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with your items! Have a Great day – KS
Store staff extremely helpful as I…
Store staff extremely helpful as I ended up purchasing more items of clothing
8 de agosto de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great service
Great service! Product came quickly & I was able to pick up my foods whilst walking my dog!
8 de agosto de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Great I always buy my clothes from…
Great I always buy my clothes from FatFace. I just love them.
2 de agosto de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Good Morning Angela, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - JW
My favourite tee shirt design
This is my 4th Ivy tee shirt! I like the dropped shoulder (which fits me better than a sewn in sleeve) and the choice of colours. Good that free delivery to local store is offered again too.
31 de julho de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Good Morning Helen,
Thank you for leaving us this review. I am so glad to read that you are happy with the quality of the items you purchased. We hope you love your new items. Take care - JW
Easy ordering and returns,
I ordered a dress on line but unfortunately it was a little tight so reordered a bigger size. The delivery was very quick enabling me to keep the first order to compare with my new one .I returned the unwanted dress to store it was very easy and helpful staff .
28 de junho de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Thank you for taking the time to leave us your review. We're happy to hear you are pleased with your purchase and service received :)
Have a lovely day!
Take care, SK
Resposta da FatFace - MARKET HARBOROUGH 2
Hi Robbina
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service and quality.
Service was fantastic. Shop looked great. Clothing is of excellent quality and looks the part.
9 de maio de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I think the company make quality…
I think the company make quality clothes and I’m loving the new summer wear
10 de maio de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Hi Lesley thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Exellent
The staff are very helpfull and freindly, Online it is very straight forward to order,
2 de maio de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Products are great and staff at the…
Products are great and staff at the stores are super helpful.
1 de maio de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
Resposta da FatFace - MARKET HARBOROUGH 2
Hi Pat
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I received a tracking number in order…
I received a tracking number in order to check the progress of my order. It was not recognised! I then tried the online enquiry service which was repetitive and totally useless. I then tried ringing the store I nominated for collection and could not get an answer! I realise they may have been busy but it was very frustrating to not get any answers.
26 de abril de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Good Morning Roz
Thank you for your review.
I am so sorry to hear of your recent experience with us. In regards to Click and Collect orders, you do not receive a tracking number as these parcels are sent with a different courier to stores. I have flagged this with the appropriate department for future consideration.
If you still have not received your order please contact us and we can look into this further for you.
EP
I find fate face super comfy high…
I find fate face super comfy high quality material made and affordable highly recommend it and delivery time was great
19 de abril de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Hello, Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – KS
Placed an order online to be delivered…
Placed an order online to be delivered to store, I was kept up to date with the process of my order and received notification to pick my items up within the time I was given when I placed my order.
In store the staff are always friendly and happy to help.
16 de abril de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
I ordered a jersey online
I ordered a jersey online, which was very easy to navigate. I then received an email letting me know that my parcel was ready to collect in store. I gave the assistant my name and received my parcel within seconds. The assistant was very efficient and friendly. Will definitely buy from Fat Face again.
16 de abril de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care, EP
Online order collected easily from my local store
Hassle free order online for a sought after item that was drastically reduced in the last sale. Collection from my local store meant I didn’t have to travel to far. Easy pickup with no fuss made for a pleasant experience.
12 de abril de 2023
Resposta da FatFace - MARKET HARBOROUGH 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.