My first visit to a Fatrace shop, this one was in Milton Keynes, and I was extremely impressed with the merchandise. The first lady I asked if I could try a dress on. She was extremely helpful and gui... Ver mais
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Localização
Trocar localização40/42 Midsummer Arcade, MK9 3ES Milton�Keynes, Buckinghamshire, GB
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Veja o que dizem as avaliações
The size 6 regular clothes fit perfectly. The online delivery came as scheduled. The one return to the shop was exceedingly easy and the refund came very quickly. It was altogether an excellent online... Ver mais
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It was simple and straight forward, delivery as punctual ladies in Milton Keynes branch where I collected the order were polite courteous and lovely. Couldn't have asked for more.The items were lovely... Ver mais
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Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
40/42 Midsummer Arcade, MK9 3ES, Milton�Keynes, Buckinghamshire, Reino Unido
- 01908 395297
4,8
Excelente
184 avaliações
Pede aos clientes que avaliem
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The staff member was very polite and…
The staff member was very polite and friendly.
15 de agosto de 2024
Resposta da FatFace - MILTON KEYNES 2
Hello Ruth
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Outstanding customer service
I had a jacket to return but due to unforeseen circumstances I was outside the 28 day window. ‘E’ one of customer service crew and ‘H’ at the Milton Keynes branch could not have been more helpful. You know who you are so thank you very much.
20 de agosto de 2024
Avaliação não solicitada
Resposta da FatFace - MILTON KEYNES 2
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. Thank you for being a loyal customer of ours! Have a great day! CD
I ordered an item online and it wasn’t…
I ordered an item online and it wasn’t in stock twice. Why is it on the website to order if it isn’t in stock. Also store would not exchange a faulty item
7 de agosto de 2024
Resposta da FatFace - MILTON KEYNES 2
Hello Pritty
Thank you for your review.
I am so sorry to hear of your recent experience with us. Please contact us at customerservices@fatface.com so we can discuss this further with you.
EP
The quality, style,price,and service are all excellent
The quality, style, price, and service are all excellent. My kids and I like the brand very much.
7 de agosto de 2024
Resposta da FatFace - MILTON KEYNES 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Easy online order plus helpful service…
Easy online order plus helpful service in MK shop
12 de agosto de 2024
Resposta da FatFace - MILTON KEYNES 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
The items I bought were in the sale…
The items I bought were in the sale when i went into the store. The manager was unhelpful miserable and disrespectful to me.
4 de agosto de 2024
Resposta da FatFace - MILTON KEYNES 2
Hello,
Thank you for taking the time to leave your review.
I am sorry to hear you have not had a positive instore shopping experience. We will be sure to pass your feedback on for review.
We apologise for any disappointment caused.
Take care. -GM
Easy ordering, easy navigation of the website
Easy ordering. Easy to navigate the website, order and have it delivered to store for click and collect. The velvet trousers I bought in the sale are beautiful and a real bargain at less than a third of the original price. Great quality clothing and unique in style. I would definitely recommend FatFace and their clothing.
24 de julho de 2024
Resposta da FatFace - MILTON KEYNES 2
Good morning Jane
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Member of staff was very helpful
Member of staff was very helpful, whilst I was still browsing she asked if she could put what I already had in a changing room and then she let me know which one to use.
19 de julho de 2024
Avaliação não solicitada
Resposta da FatFace - MILTON KEYNES 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are glad to hear you have had such a lovely experience at one of our stores. We look forward to welcoming you back soon.
Take care. -GM
Resposta da FatFace - MILTON KEYNES 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
My face always smiles coming to FAT FACE!…
My daughter and I LOVE all of your clothing and accessories, SO SO much! Further to add to this picture of perfection are your STAFF!! The two fabulous FABULOUS women at your MK Central store are helpful, kind, professional and genuine, it is our favourite shop bar none and we can’t wait to come back. Thank you so much.
28 de junho de 2024
Resposta da FatFace - MILTON KEYNES 2
Hi there,
Thank you for taking the time to leave your 5* review.
Thank you for being loyal Fat Face customers.
We are delighted to read your positive feedback regarding one of our stores, and look forward to welcoming you back soon!
Take care. -GM
Brilliant service
Brilliant service. Great clothes & quality. Size is always perfect.
28 de junho de 2024
Resposta da FatFace - MILTON KEYNES 2
Hi there,
Thank you for taking the time to leave your 5* review.
I am so pleased to hear that you had a positive shopping experience, and we hope you love your purchase!
Take care. -LA
Prompt delivery and lovely shirt
Ordered item on line and prompt delivery to local shop. Staff in shop most helpful and friendly. Item is well made and looks good.
25 de junho de 2024
Resposta da FatFace - MILTON KEYNES 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really quick delivery to store and…
Really quick delivery to store and helpful staff.
24 de junho de 2024
Resposta da FatFace - MILTON KEYNES 2
Hello Ros
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order on the App
Easy to order on the App. Collect at local store for free. Staff very friendly and helpful. What’s not to like!
15 de junho de 2024
Resposta da FatFace - MILTON KEYNES 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Get what you pay for
Always great quality and comfort, but can be a little pricey. Most of my wardrobe is from FatFace and I have never been disappointed.
The staff are always really friendly and helpful. The website is easy to use and has a great selection of everything available. Hightly reccomend.
12 de junho de 2024
Resposta da FatFace - MILTON KEYNES 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Very quick delivery to store.
5 de junho de 2024
Resposta da FatFace - MILTON KEYNES 2
Hi there,
Thank you for taking the time to leave your 5* review!
We are delighted to hear you have enjoyed using our Click & Collect service. We hope you love your order and look forward to welcoming you back soon.
Take care. -SM
Great service
My items were delivered to my local store well ahead of the estimated date. The staff in store were very friendly and helpful
7 de maio de 2024
Resposta da FatFace - MILTON KEYNES 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed using our Click and Collect service. We hope you love your order!
Take care. -GM
Great all together
Order online very easy
Return for one product really quick
Nice people
3 de maio de 2024
Resposta da FatFace - MILTON KEYNES 2
Hi Marta
Thank you for your 5* review. I am pleased to hear that you are happy with our service. Many thanks-AB.
Purchased a denim jacket
Purchased a denim jacket. Fits great. Had it delivered to the shop. Staff were very helpful. Have not been disappointed with anything I have bought from FatFace.
8 de maio de 2024
Resposta da FatFace - MILTON KEYNES 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to hear you love your Jacket, and have enjoyed using our Click and Collect order. We look forward to welcoming you back soon!
Take care. -GM
Excellent
Excellent, polite, friendly, prompt and helpful service from the Sales Assistant in Milton Keynes. Thoroughly recommend. Thankyou.
14 de maio de 2024
Avaliação não solicitada
Resposta da FatFace - MILTON KEYNES 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
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