My first visit to a Fatrace shop, this one was in Milton Keynes, and I was extremely impressed with the merchandise. The first lady I asked if I could try a dress on. She was extremely helpful and gui... Ver mais
A empresa respondeu
Localização
Trocar localização40/42 Midsummer Arcade, MK9 3ES Milton�Keynes, Buckinghamshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The size 6 regular clothes fit perfectly. The online delivery came as scheduled. The one return to the shop was exceedingly easy and the refund came very quickly. It was altogether an excellent online... Ver mais
A empresa respondeu
It was simple and straight forward, delivery as punctual ladies in Milton Keynes branch where I collected the order were polite courteous and lovely. Couldn't have asked for more.The items were lovely... Ver mais
A empresa respondeu
Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
40/42 Midsummer Arcade, MK9 3ES, Milton�Keynes, Buckinghamshire, Reino Unido
- 01908 395297
4,8
Excelente
185 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Did not have to go to the shop is an…
Did not have to go to the shop is an Xmas present for my husband
22 de novembro de 2023
Resposta da FatFace - MILTON KEYNES 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Online ordering
Online ordering is straight forward, order arrived at the store sooner than expected. Service at the local store was great as usual.
23 de novembro de 2023
Resposta da FatFace - MILTON KEYNES 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Helpful staff
Cheerful, helpful staff able to give advice about sizing. Ended up buying another jumper!
23 de novembro de 2023
Resposta da FatFace - MILTON KEYNES 2
Good morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Resposta da FatFace - MILTON KEYNES 2
Good Afternoon Pam,
Thank you for taking the time to leave us a review!
It's great reading such positive comments about the items you ordered and service you received. I am so pleased to hear that your order arrived quickly.
We look forward to welcoming you back soon!
Kind Regards, JW
Great customer service and products.
8 de novembro de 2023
Resposta da FatFace - MILTON KEYNES 2
Hello Geoff
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Super service at MK2…
Ordered online to be delivered into store.
Fast and efficient service with great comms. Staff at MK store were super helpful as always.
10 de novembro de 2023
Resposta da FatFace - MILTON KEYNES 2
Hello Fiona,
Thank you for your 5* review regarding your recent visit to our Milton Keynes store. It is great to read such positive comments regarding our lovely store crew.
Have a lovely day! LB
Excellent staff
Excellent staff. Professional, caring, friendly and very helpful.
7 de novembro de 2023
Resposta da FatFace - MILTON KEYNES 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I brought 2 dresses using PayPal pay in…
I brought 2 dresses using PayPal pay in 3 from fat face collection from in store one I didn’t like so because I got free return label I posted one dress back through the post office and got refunded for the dress I returned so all great
30 de outubro de 2023
Resposta da FatFace - MILTON KEYNES 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Very good service ordered to the store…
Very good service ordered to the store arrived on time love the skirt
28 de outubro de 2023
Resposta da FatFace - MILTON KEYNES 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Resposta da FatFace - MILTON KEYNES 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Staff in store are always so friendly and helpful
I’m a regular shopper in the Milton Keynes Fatface store and every time I go in the staff are always so friendly, welcoming and helpful whenever I need anything. Today I went in looking for a new top I had seen online but was not yet out on the shop floor and Arna went up to the stockroom to find it for me. Teegan also helped me recently when I was searching for some sale items in my size, she spent ages trying to locate them online and in other stores for me - I managed to get everything I wanted in my size so I was truly grateful. I had a lovely chat with Holly too today, who is also very lovely! I don’t know the names of the other staff in the store but everyone in there is consistently so helpful whenever I need anything, aside from the being one of it favourite clothing brands, I always love going into this store!
24 de outubro de 2023
Avaliação não solicitada
Resposta da FatFace - MILTON KEYNES 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Amazing sales team who really made us…
Amazing sales team who really made us feel welcome!!
7 de outubro de 2023
Avaliação não solicitada
Resposta da FatFace - MILTON KEYNES 2
Thank you for your 5* review regarding your recent visit to our Milton Keynes store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
I just love Fat Face
I just love Fat Face. The staff are friendly and helpful without being intrusive.
26 de setembro de 2023
Resposta da FatFace - MILTON KEYNES 2
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
Our visit to FatFace Milton Keynes was made all the more pleasant of Holly who was extremely helpful & very friendly. Made a decision with her help. As always Fatface give excellent service.
Our visit to Fat Face
28 de setembro de 2023
Avaliação não solicitada
Resposta da FatFace - MILTON KEYNES 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great team in Milton Keynes store!
The Milton Keynes team were great! Really helpful !
8 de setembro de 2023
Avaliação não solicitada
Resposta da FatFace - MILTON KEYNES 2
Hello Claire
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
good quality outfit
25 de agosto de 2023
Resposta da FatFace - MILTON KEYNES 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Cardigan looks great though I am yet to…
Cardigan looks great though I am yet to wear. 4 stars because it took too long for fatface to deliver at their store
25 de agosto de 2023
Resposta da FatFace - MILTON KEYNES 2
Thank you for taking the time to leave a positive review. I am so glad to read that you are happy with the quality of the items you purchased.
I'm really sorry to hear of the slight delay to your order, I'll be sure to pass your feedback on.
Take care – LB
good quality cotton shirts fit…
good quality cotton shirts fit perfectly and bought nice colored caps.
16 de agosto de 2023
Resposta da FatFace - MILTON KEYNES 2
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Wonderful service from Holly
I popped in to the store today just on the off chance as the sale was on. The store was tidy and organised and everything was easy to find. I was able to purchase two lovely dresses.
What made the visit even better was your staff member Holly who served my at the till. She was professional, friendly, positive and made each customer feel important. She is an asset to your company and should be recognised for the exceptional service she provides.
22 de agosto de 2023
Avaliação não solicitada
Resposta da FatFace - MILTON KEYNES 2
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Resposta da FatFace - MILTON KEYNES 2
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.