I wanted a pair of trousers for my holiday and couldn't have them delivered to my home in time so I checked my holiday destination (North Berwick) and I phoned and spoke to (Amy?) She said that they... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
It's always a pleasure to shop at Fatface. The balance between time to browse peacefully and offers of assistance is excellent. The clothing and accessories selections are very lovely and change at... Ver mais
A empresa respondeu
I had a problem receiving a refund on an out of stock item. Had a few visits to the store and staff were extremely helpful but couldn’t resolve the problem. I unsuccessfully tried to resolve the is... Ver mais
A empresa respondeu
Ordered 5 pocket jeggings on line - really handy having the North Berwick shop nearby. Tried the items on before leaving in case they didn’t fit. Fatface jeggings are really comfortable to wear and... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
73 High Street, EH39 4HG, North�Berwick, Lothian, Reino Unido
- 01620 893212
4,8
Excelente
46 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
NORTH BERWICK FAT FACE SO HELPFUL
I wanted a pair of trousers for my holiday and couldn't have them delivered to my home in time so I checked my holiday destination (North Berwick) and I phoned and spoke to (Amy?) She said that they have deliveries on the Sunday so I could collect on Monday. I went in and I was able to try them on (loved them) and (Amy?) was so helpful and friendly. Very happy with the help I got. Thank you!
25 de maio de 2026
Resposta da FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Resposta da FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
lovely staff in our North Berwick…
lovely staff in our North Berwick branch - very helpful
9 de maio de 2026
Resposta da FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
It's always a pleasure to shop at…
It's always a pleasure to shop at Fatface. The balance between time to browse peacefully and offers of assistance is excellent.
The clothing and accessories selections are very lovely and change at just the right tine. All the folk I have met at Fatface are unfailingly polite, helpful and warm.
3 de maio de 2026
Resposta da FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered online and delivered to local…
Ordered online and delivered to local store. Good communication and quick delivery.
22 de janeiro de 2026
Resposta da FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Extremely warm and cosy
Ordered the Red Shelter fleece in the sale and I love it. It is super warm, haven't needed to put the heater on whilst WFH it is that cosy. Lovely fit and looks good. Would've been happy to pay full price knowing how good it is.
19 de janeiro de 2026
Resposta da FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient service
Efficient service, good quality items.
Also competitive sale prices too.
10 de dezembro de 2025
Resposta da FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent
Excellent , professional, cheerful staff. Very helpful and accommodating .
17 de outubro de 2025
Resposta da FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had a problem receiving a refund on…
I had a problem receiving a refund on an out of stock item.
Had a few visits to the store and staff were extremely helpful but couldn’t resolve the problem. I unsuccessfully tried to resolve the issue online but after yet another visit to the store and several more attempts Niamh from the North Berwick store resolved the issue.
Staff were so polite, friendly and helpful and finally sorted the problem. Well done Niamh and NB staff.
4 de agosto de 2025
Resposta da FatFace - NORTH BERWICK
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
Excellent quality and imaginative design
Simple ordering process and enjoy being able to collect my item as opposed to waiting in for delivery. Staff always polite and helpful.
15 de maio de 2025
Resposta da FatFace - NORTH BERWICK
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
I popped into my local branch in North Berwick this morning to look at a coat I’d seen online. It was even nicer than I’d hoped and great quality so I had to buy it. The whole experience was made even nicer by the lovely assistant Niamh.
22 de fevereiro de 2025
Avaliação não solicitada
Resposta da FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our North Berwick store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Resposta da FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Christmas gift
Ordered online and collected from a nearby store. I was served straight away. I had to return one of the items which I’d ordered in error. This was done very quickly and efficiently. Staff were very pleasant
23 de dezembro de 2024
Resposta da FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy to order and able to collect from…
Easy to order and able to collect from local shop.
7 de dezembro de 2024
Resposta da FatFace - NORTH BERWICK
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered 5 pocket jeggings on line
Ordered 5 pocket jeggings on line - really handy having the North Berwick shop nearby. Tried the items on before leaving in case they didn’t fit. Fatface jeggings are really comfortable to wear and good for a more dressed up look than just jeans. Buy them every year - hope Fatface continue making them as best jeggings around.
11 de novembro de 2024
Resposta da FatFace - NORTH BERWICK
Hello Laura
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Easy instructions on web page.
Easy instructions on web page.
Good service at North Berwick store (helpful staff) !
22 de agosto de 2024
Resposta da FatFace - NORTH BERWICK
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Fat Face Forever
Delivery was fast and efficient. The skirt I purchased is fabulous. I had to return a couple items, but my local job was as brilliant as ever. Thank you Fat Face.
23 de junho de 2024
Resposta da FatFace - NORTH BERWICK
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Resposta da FatFace - NORTH BERWICK
Good afternoon,
Thank you for taking the time to leave your review.
I am so pleased that you are loving your recent purchase. I hope you continue to enjoy our products as much as we do.
Take care, MM
Your colleagues in north Berwick store…
Your colleagues in north Berwick store are wonderful. Enthusiastic and knowledgeable about product lines and putting outfits together. It’s a thoroughly enjoyable experience to shop here .
21 de março de 2024
Resposta da FatFace - NORTH BERWICK
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Dress for success and stylish comfort
Great selection of dresses and jewellery. Also quality leggings; and jeans in cord and denim. First class customer service; and staff in store clearly enjoy selling the stock and are knowledgeable and friendly.
I've used click and collect here when they don't stock my size; and have found this to be a more than satisfactory experience.
14 de fevereiro de 2024
Resposta da FatFace - NORTH BERWICK
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.