Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an a... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Whilst the product is good and the shop staff very helpful I do feel let down by the on-line system. I arranged store delivery well in advance but kept getting delay notices. I was in Norwich for an a... Ver mais
A empresa respondeu
Wide variety of sizes. The staff were friendly and helpful without being in your face-a sometimes difficult balance. Good quality clothing but can be a little pricey, you get what you pay for.
A empresa respondeu
Staff were friendly and helpful, and gave good advice when I needed it. I ordered by click and collect, which worked well and was very seamless when I arrived in store. However I'm pretty sure FatF... Ver mais
A empresa respondeu
Had a fantastic time in the Norwich shop on Sunday - it was an awful day, pouring with rain, but I was greeted by a lovely young chap called Ivo who had a big smile on his face and helped me find the... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
3/4 Haymarket, NR2 1QD, Norwich, Norfolk, Reino Unido
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Quick and efficient service.
Product good quality as expected.

Resposta da FatFace - NORWICH 2
The staff member was very friendly and helpful. My dress is beautiful and looks more expensive, I’ve had lots of compliments.

Resposta da FatFace - NORWICH 2
Wide variety of sizes. The staff were friendly and helpful without being in your face-a sometimes difficult balance. Good quality clothing but can be a little pricey, you get what you pay for.

Resposta da FatFace - NORWICH 2
The store is well laid out easy to see products friendly staff

Resposta da FatFace - NORWICH 2
My husband saw and tried on the sunglasses in store and we ordered them on line. He picked up the glasses in the time allowed and is very pleased with them. Thank you FatFace.

Resposta da FatFace - NORWICH 2

Resposta da FatFace - NORWICH 2

Resposta da FatFace - NORWICH 2

Resposta da FatFace - NORWICH 2
Quick delivery to store (earlier than promised). Allowed me to shop the full sale range for items in my size.
Friendly and helpful staff when I picked up.

Resposta da FatFace - NORWICH 2
Calm store stock in correct sizes so choice good value

Resposta da FatFace - NORWICH 2
Fat face is one of our favourite Stores, friendly staff, good service, competitive pricing , quality individual products

Resposta da FatFace - NORWICH 2
Great service and products.
Collection from Next stores makes Fat Face so much more accessible. The clothing quality really is very good especially in this day and age when there’s so much rubbish around. Sizing also good …. so sick and tired of having to multi size order as I could be anywhere between a size 12 to 18 in other brands!

Resposta da FatFace - NORWICH 2
Friendly experience in store from a fellow ‘Andrea’

Resposta da FatFace - NORWICH 2
I originally went to the store for the T-shirt
The store assistant was so helpful and pointed me to your online store
I was so pleased to learn my lovely T-shirt was available!!
I love ‘all things fat face !!

Resposta da FatFace - NORWICH 2
Love the clothes they look good and last well. Only issue when ordering online if they give you a day it should be delivered in the morning not at the end of the day.

Resposta da FatFace - NORWICH 2

Resposta da FatFace - NORWICH 2

Resposta da FatFace - NORWICH 2
Was pleased to see a dress I liked in a petite. Just wish they sold petite instore

Resposta da FatFace - NORWICH 2
Andy was professional and helpful with regard to refunding an item purchased in-store. Her colleagues have also been very helpful and informative about my rights as a customer.

Resposta da FatFace - NORWICH 2
Easy to order online, and get delivered to the store. Staff in branch extremely helpful

Resposta da FatFace - NORWICH 2
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