Incredibly fast delivery and lovely items that fit to size with the usual fat face quality We also visited the store in Oxford and the staff were lovely Bring back the fat face store in Swindon o... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit A 11/12 Queen Street, OX1 1EJ Oxford, Oxfordshire, GB
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Veja o que dizem as avaliações
Lovely company lovely clothes and accessories if you can't find it in your local store its usually online!! Very easy to order online quick delivery and always well packaged. Friendly happy helpful st... Ver mais
A empresa respondeu
I love the cotton garments from Fatface. They are well made and the quality is extremely good. On line ordering is simple and collection in store efficient.
A empresa respondeu
The staff was very pleasant, helpful and efficient. Return procedure was straightforward and pain free. The quality of their product is reasonably good. But their designs seem to be aiming for tall p... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
Unit A 11/12 Queen Street, OX1 1EJ, Oxford, Oxfordshire, Reino Unido
- 01865 251428
4,5
Excelente
159 avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Bev was lots of fun
Bev was lots of fun. Lots of clothes in the sale. Very tidy store
28 de outubro de 2023
Avaliação não solicitada
Resposta da FatFace - OXFORD 3
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Good service and lovely items
I ordered some slippers, pyjamas and a hat online and my order was delivered quickly. The slippers are so cosy and warm, and the pyjamas are really comfy. Unfortunately the hat was a bit small for me but I was able to return it in store and the staff were really helpful and friendly.
12 de outubro de 2023
Resposta da FatFace - OXFORD 3
Hi Keen
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Beverly was super helpful and went out…
Beverly was super helpful and went out of her way to assist us.
16 de outubro de 2023
Avaliação não solicitada
Resposta da FatFace - OXFORD 3
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Helpful and friendly service from…
Helpful and friendly service from Beverly today. 😀
16 de outubro de 2023
Avaliação não solicitada
Resposta da FatFace - OXFORD 3
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Everybody at the shop was very kind and…
Everybody at the shop was very kind and helpful
25 de setembro de 2023
Avaliação não solicitada
Resposta da FatFace - OXFORD 3
Hello there,
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Last minute shop but great service!Arrived at the shop at the end of the…
Arrived at the shop at the end of the day, soaked with rain and Mia was extremely calm and helpful. I was looking for a handbag and she showed me several around the store, having listened to what I needed and I found the perfect one. As I was waiting to pay, I noticed a dress which I liked. Mia found 2 different sizes and a longer style which saved me several trips to the changing room. Found the perfect size and felt very happy with the help I had.
13 de outubro de 2023
Avaliação não solicitada
Resposta da FatFace - OXFORD 3
Thank you for your 5* review regarding your recent visit to our Oxford store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Sajal at the Oxford branch was really…
Sajal at the Oxford branch was really friendly and effective around a return I did on an item. Thanks 👍
11 de outubro de 2023
Avaliação não solicitada
Resposta da FatFace - OXFORD 3
Hello Bruno
Thank you for taking the time to share your recent experience with us.
Please be assured that I will ensure that this is passed on on your behalf.
EP
Beverly Jack was very warm and…
Beverly Jack was very warm and welcoming. Lovely way to start the shopping day in Oxford
30 de setembro de 2023
Avaliação não solicitada
Resposta da FatFace - OXFORD 3
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Quick and efficient yet very friendly
Quick and efficient yet very friendly! Perfect service and tidy store.
30 de setembro de 2023
Avaliação não solicitada
Resposta da FatFace - OXFORD 3
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Mia and Pooja
Mia and Pooja were very nice and helpful employees. The advice was also very good.
29 de setembro de 2023
Avaliação não solicitada
Resposta da FatFace - OXFORD 3
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Very helpful shop assistant
Very helpful shop assistant - Mia.
29 de setembro de 2023
Avaliação não solicitada
Resposta da FatFace - OXFORD 3
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Vicky and Mia are so kind and helpful
Vicky and Mia are so kind and helpful, the service is very good. They make you feel so welcome. They have assisted me and helped me find everything I needed and I like to keep coming back to see them.
28 de setembro de 2023
Avaliação não solicitada
Resposta da FatFace - OXFORD 3
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Products are well designed
Products are well designed and fit well. The quality looks good. I ordered online because I can never find my size (UK 6) and asked for delivery in store. That was super quick !
16 de setembro de 2023
Resposta da FatFace - OXFORD 3
Hi Caroline
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great service
Store was clean, tidy and I found what I wanted.
Staff were polite and helpful.
24 de setembro de 2023
Avaliação não solicitada
Resposta da FatFace - OXFORD 3
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Great service from Mia in Oxford
Great service from Mia in Oxford. Friendly and helpful!
24 de setembro de 2023
Avaliação não solicitada
Resposta da FatFace - OXFORD 3
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely week, KS
Helpful and cheerful assistant
Helpful and cheerful assistant. Very easy process to order online and pick up from closest store
6 de setembro de 2023
Resposta da FatFace - OXFORD 3
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
The Dress was shipped and delivered in only a few days.
Having shopped your Summer Sale online, I found a dress I have bought before in a different fabric I like.
Having gone through the sales process, the Dress was shipped and delivered within just a few days. I didn't pick it up for a week, because I missed the first notice of its arrival at my local branch.
I keep buying this style of dress because the style suits me and is very comfortable to wear, even in hot weather. This is the fourth dress in this style I have bought and they are all still being worn! They all look completely different because the fabrics are so different. This one is positively elegant!
8 de agosto de 2023
Resposta da FatFace - OXFORD 3
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD
everything went smoothly
everything went smoothly, tried my clothes and returned the ones that didnt fit, got reimbursed, all good
15 de agosto de 2023
Resposta da FatFace - OXFORD 3
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care, EP
Good products
Good products. Stylish and eco. Relaxed atmosphere. Helpful and pleasant sales assistants
5 de agosto de 2023
Resposta da FatFace - OXFORD 3
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Extremely helpful staff members!
The very helpful staff looked after me very well. Went to find the item I was looking for in my size which was not on the shop floor then continued to make me feel good, explaining to me about putting my email on their system. All in all really made my whole shopping trip worthwhile with just this visit!
18 de julho de 2023
Avaliação não solicitada
Resposta da FatFace - OXFORD 3
Thank you for your feedback regarding your recent visit to our Oxford store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
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