Quality of clothing great. Delivery was quick, communicaton good. Unfortunately the fit was not good for me. Nothing wrong with the garment. Store very accommodating in letting me exchange the top f... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit B1 Southwalk, Rushden Lakes, NN10 6FH Rushden�Lakes, Northamptonshire, GB
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Veja o que dizem as avaliações
In preparation for the potential colder months ahead! I ordered a jumper online in 2 sizes for collection from the Rushden Lakes store. Item arrived when they said it would. staff were very friendly... Ver mais
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Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered. One dress was far too full in the skirt, made me look huge ( si... Ver mais
A empresa respondeu
This is a really inviting store from the moment you walk in. It's a really nice layout compared to other branches meaning you are encourages to take a purposeful walk through each section, easily find... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
Unit B1 Southwalk, Rushden Lakes, NN10 6FH, Rushden�Lakes, Northamptonshire, Reino Unido
- 01933 358738
4,9
Excelente
313 avaliações
Pede aos clientes que avaliem
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Often find something nice here, great staff and store
Often find something nice here, the staff are always friendly and helpful. Great shop Thank you
6 de junho de 2026
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Help from Christine. Rushden lakes
Help from Christine.
Understood I had big feet.
Broad shoulders from weight training!!
Gave me honest feedback and advice.
Managed to get a nice outfit.
Well done fat face on understanding all women are not skinny.
Some women are muscular!!!
One size does not fit all
Thanks again
24 de maio de 2026
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful staff and good products…
Very helpful staff and good products even though they were making alterations to the product layout nothing to much trouble
20 de maio de 2026
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Wonderful staff in Rushton Lakes store…
Wonderful staff in Rushton Lakes store very kind and helpful.
19 de maio de 2026
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always satisfied with the material
Always satisfied with the material, size and quality
20 de maio de 2026
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love FatFace
I love FatFace and have used it for years. Staff are always cheerful and so helpful. Prices are good and the quality of the garments excellent along with choice of clothing and accessories. They are happy to check for stock in other shops and their shop floor is always clean and tidy.
9 de maio de 2026
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Great online and shop experience
Ordered very easily online. Next day collection from local shop. Great customer service.
Both items too big so returned them and local shop reordered in correct size. Again very friendly service and easy process.
Delighted with purchases, process and staff! Thank you to staff at Rushden Lakes.
7 de maio de 2026
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Simple pick up and one item returned…
Simple pick up and one item returned very simple process
29 de abril de 2026
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
My new Chinos
I ordered my new chinos on Saturday asked for them to be delivered to Next store on Tuesday. So I saved 4.95 on delivery. I received a message to say that they were in store on Monday. I collected them on Tuesday entered my order id . My order was found within 5 minutes. I tried them on when I got home. They fit perfect and the quality is excellent. Very pleased 😁
26 de abril de 2026
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Store and online purchases
I have ordered online and bought in store at Fat Face and apart from finding amazing clothes and accessories for my husband and myself, we have always found the staff extremely friendly and helpful. The store is always very well laid out and welcoming. One of my favourite places for quality clothing.
25 de abril de 2026
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited Fatface in rushden lakes
Visited Fatface in rushden lakes, saw a beautiful dress,but needed a different size,asked at the desk if it was possible to check if they could find the size needed,the lady who's name was Emily,was extremely helpful nothing was any trouble, really impressed, definitely visit this shop again,she is a credit to the store.
18 de abril de 2026
Avaliação não solicitada
Resposta da FatFace - RUSHDEN LAKES
Thank you so much for your lovely feedback.
We’re delighted to hear about your recent visit to our Rushden Lakes store and that Emily was able to help you find the perfect size for the dress you loved. It’s great to know she made the experience easy and enjoyable, and that nothing was too much trouble.
We will make sure your comments are passed to the team!
LE
Smooth process 😄
12 de abril de 2026
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service for collection and…
Excellent service for collection and instore
11 de abril de 2026
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really happy with my purchase.
Really happy with my purchase.
Came on time.
The staff at Rushden Lakes are always friendly.
Thank you.
26 de março de 2026
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Disappointing online order
Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered.
One dress was far too full in the skirt, made me look huge ( size 14 ) not that large!
The other was a top and dress, for a summer outfit the top was much too thick and didn’t sit very well on me so, not particularly nice to wear.
Having said all that the ladies serving on the day I returned them to the store were really, really nice and very helpful.
13 de março de 2026
Resposta da FatFace - RUSHDEN LAKES
Good afternoon, thank you for your review. I am so sorry to hear that your recent order was disappointing. I am pleased you had a great experience whilst returning them in store though. Take care, CM
Ordered for a next day store delivery
Ordered for a next day store delivery. Told at 3pm + that order had not arrived and it would be the next day and they would let me know, next came and went. Day after came and at 6pm i called the store to check, they had not received it. So next i rang customer service. Very nice and helpful. They checked and confirmed it had been collected but appeared to be lost in transit. Offered a credit or refund. Checked if you had any replacements, but none so took a refund. So not a good experience but staff were helpful.
1 de março de 2026
Resposta da FatFace - RUSHDEN LAKES
Thank you for taking the time to leave your review. We’re really sorry for the problems with your order and the frustration this caused. Your feedback has been shared with our team. If you require further assistance, please do let us know.
Thank you, LE
Resposta da FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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