Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't ha... Ver mais
A empresa respondeu

Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS Skipton, North Yorkshire, GB
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Went in for a look and saw a really pretty dress, I wasn't sure but then I was approached by one the assistants. She was so pleasant and helpful, I wasn't sure about sizes and length but I needn't ha... Ver mais
A empresa respondeu
Love any fat face orders , arrive quickly well packaged. great quality reasonably priced
A empresa respondeu
Excellent friendly service in store. Allowing quick easy exchange of an item ordered online. Explained everything and made sure to carry the discount from my original order over to the replacement. Ch... Ver mais
A empresa respondeu
I'm still waiting for my delivery to arrive in store 😕 It's 2 weeks now since ordering, so I'm a bit fed up. This is the second time deliveries have been delayed, so I won't be using online ordering... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 1 Craven Court Shopping Centre, 55 High Street, BD23 1DS, Skipton, North Yorkshire, Reino Unido
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Resposta da FatFace - SKIPTON
Purchased my lovely winter slippers and socks online recently - ordered without any problems and collected from my local store within a few days. Very happy with the fat face online service.

Resposta da FatFace - SKIPTON
Great service online and in the shop and excellent quality products. Communication was good as I was awaiting the order. I marked it down by 1* as it is quite expensive. I know that it is environmentally and ethically a sound company but it is so much more expensive to try and be environmentally friendly and I always feel this is a shame. Many people would like to shop ethically but are hindered by the high prices. I did like the fact that the company planted a tree for shopping with them though.

Resposta da FatFace - SKIPTON
I usually buy in-store but they didn't stock items I wanted so I mail ordered the 3 items. Usual FatFace quality and helpful staff for 'Collection from store' facility. When I had to return one of the three items - too large - the in-store refund was easy. Service with a smile is what we always experience at the Skipton store.

Resposta da FatFace - SKIPTON

Resposta da FatFace - SKIPTON

Resposta da FatFace - SKIPTON
The sweatshirt was good quality but the sizing was small and a little short. I have had other fat face Airlie sweatshirts and the size was fine.

Resposta da FatFace - SKIPTON
Lovely store. Good, professional service.

Resposta da FatFace - SKIPTON

Resposta da FatFace - SKIPTON

Resposta da FatFace - SKIPTON
Goods true to photos and came in a few days.
staff always lovely in the shop

Resposta da FatFace - SKIPTON
What always make my experience so great, staff and being able to see the clothes and feel the material. The staff are always so helpful, quick to help if I want to order a top that is unavailable in the shop, they will check and order the item I am enquiring about. Really love the store at skipton, have said this before so I don't mind repeating it. Wonderful place to visit.

Resposta da FatFace - SKIPTON
I'd bought a shirt in FatFace while down south and only realised my husband had a very similar one already when back home. The sales assistant in Skipton happily exchanged it with minimum fuss and was very friendly and efficient. We felt like we'd received excellent service.

Resposta da FatFace - SKIPTON
The assistant at Skipton FatFace went above and beyond to help me to purchase the Jocelyn paisley dress. Especially patient and helpful as I rang first thing on a busy Saturday morning.
Out of stock on-line in all departments and franchises, my local Grand Central store located one dress in my size at the Craven Court Shopping Centre, Skipton. The assistant was so helpful with info about stock and found the 'returned' dress in her store.
When she learned I was in Birmingham and planning to travel to Yorkshire (!), she was determined to help me.
She : -located 3 dresses in my size in central store
-explained why website showed 'out-of-stock'
-told me how to ask in my local store for staff to order, and dress could be home-delivered
-was friendly, super-experienced, and so keen to help me track down 'my'dress
-said she would 'hold' the dress in her store for me just in case the ones showing had sold
Yes, it's only a dress but I wanted it for a special occasion and was so cross with myself for not ordering it as soon as I saw it on-line. And thought I'd missed my chance.
Happy ending! I ordered via my local store and got one of the 3 dresses showing. Arrived 2 days later to my home.
All thanks to this Skipton star!

Resposta da FatFace - SKIPTON
Order arrived quickly. Great products, and anytime I've popped into my local shop very friendly and helpful.

Resposta da FatFace - SKIPTON
The staff were absolutely brilliant. I have to mention Gemma, Lauren and Maddie in particular.
Nothing was too much in regards to my questions about items I wanted to purchase.
Also because I'm not from the area they were really helpful in suggesting places to visit.
I had a really good shopping experience and left with a smile

Resposta da FatFace - SKIPTON
Had some issues ordering on-line and asked the store to assist - Gemma could not have been more helpful. Awesome service! Order was received a few days later! A very happy customer! As Canadian residents we delighted to hear that you’ll be opening up that side of the pond!

Resposta da FatFace - SKIPTON
The Skipton store is fantastic. I always get great service from here and nothing is too much trouble. Gemma always finds me just what I need

Resposta da FatFace - SKIPTON
Fatface stores and clothes are fantastic. Myself and my wife have shopped at fatface for a few years now good quality clothes and accessories.
Question...Is the skipton branch closing down ?? hope not

Resposta da FatFace - SKIPTON
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