Absolutely amazing service from Andy, he helped me pick out a birthday present and kept in mind the sensory needs of quite a picky partner! Very friendly and very happy to help, even went out into the... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 28 West Quay Shopping Centre, Harbour Parade, SO14 7EG Southampton, Hampshire, GB
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Veja o que dizem as avaliações
Loved the new Call to the Sea collection. Had an actual trip to a local Fatface shop recently - one of those brilliant shopping days when you find exactly what you didn't know you wanted until you saw... Ver mais
A empresa respondeu
There Clothing is Made of GOOD Quality and made to LAST in fact you get rid of what ever you have Bought before it wears out
A empresa respondeu
I've ordered several items recently in a size 6s or 6 for tops and everything is absolutely huge!! Ive been buying fat face clothing for years in this size and am really disappointed that you have al... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
Unit 28 West Quay Shopping Centre, Harbour Parade, SO14 7EG, Southampton, Hampshire, Reino Unido
- 02380 330868
4,7
Excelente
160 avaliações
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to order and collect from store
Easy to order and collect from store. When I collected the item I noticed it was faulty, luckily they had a replacement in store so the assistant swapped them for me. Friendly and helpful staff.
30 de janeiro de 2026
Resposta da FatFace - SOUTHAMPTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good quality clothing
Good quality clothing , well laid out store , v helpful , friendly polite staff
10 de janeiro de 2026
Resposta da FatFace - SOUTHAMPTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent service and products!
7 de janeiro de 2026
Resposta da FatFace - SOUTHAMPTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service and the right product for…
Good service and the right product for me
3 de janeiro de 2026
Resposta da FatFace - SOUTHAMPTON 3
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Very pleasant lady on the till…
Very pleasant lady on the till extremely helpful .
5 de janeiro de 2026
Resposta da FatFace - SOUTHAMPTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great clothes
Great clothes, usually buy when on sale. Friendly staff in their stores.
13 de agosto de 2025
Resposta da FatFace - SOUTHAMPTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Delivery was fast and efficient
Delivery was fast and efficient, quality of items was great with lots of fun design details such as extra buckles and straps on the trousers I ordered and when one item had to be returned due to sizing issues it was easy to send a return right in the store.
23 de novembro de 2025
Resposta da FatFace - SOUTHAMPTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff were really helpful when i…
The staff were really helpful when i went to pick up a parcel
12 de novembro de 2025
Resposta da FatFace - SOUTHAMPTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The Jeans Whisperer - Claudia
Been looking for a pair of jeans for ages (they are so hard to find) - I went in yesterday and ended up finding a pair I wanted to try on a different size. The staff were so accommodating and got it ordered for me. What really stood out was when I returned to the store today and wasn’t happy with the fit of the jeans I ordered, the most amazing lady, Claudia went to the bag and found two pairs that would be a good size a fit for me and I found the perfect pair! This made my whole entire year! Thank you so much Claudia for your amazing service and for making shopping fun again!
27 de outubro de 2025
Avaliação não solicitada
Resposta da FatFace - SOUTHAMPTON 3
Good morning Alyssa
Thank you so much for your wonderful feedback! We're delighted Claudia could help you find your perfect Jeans - we'll make sure she hears your kind words.
Thank you, LE
Amazing trousers
I bought 2 pairs of trousers and I LOVE them both so much. Both are perfect for going into the colder months.
I received amazing service in the Southampton store also. Staff were very friendly and helpful.
9 de setembro de 2025
Resposta da FatFace - SOUTHAMPTON 3
Hello,
Thank you for taking the time to leave your review.
We're so pleased to hear that you had a great experience with us and we look forward to your next visit with us.
All the best, LE
Resposta da FatFace - SOUTHAMPTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great customer service in Southampton
I visited the Southampton store during the sale and extra promotion 20% off. The staff were busy but despite this, their customer service was fantastic. I was served by two members of staff, Claudia and Beth, and both went out of their way to find items for me and did this cheerfully and without hesitation. Compared to other retail outlets that evening, my experience in Fatface was so great. Thanks to both ladies for their kindness and smiles. They secured additional purchases from me as they went the extra mile!
27 de agosto de 2025
Avaliação não solicitada
Resposta da FatFace - SOUTHAMPTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - SOUTHAMPTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great Customer Service - Poppy & Teresa
Went into the West Quay store today. Had the most brilliant service ever from Poppy and Teresa.
Both ladies went out of their way to help me and my family find what we needed and went above and beyond for me as a customer. It was so lovely!
I’ll definitely shop here again and am truly grateful for their excellent customer service.
3 de agosto de 2025
Avaliação não solicitada
Resposta da FatFace - SOUTHAMPTON 3
Thank you so much for your kind words! We’re delighted to hear that Poppy and Teresa made your visit to our West Quay store such a positive experience. It means a lot to us when our team’s care and dedication are recognised. We’ll be sure to pass along your lovely feedback to them.
We’re so glad you’ll be shopping with us again and look forward to welcoming you and your family back soon!
Thank you, LE
Collection of online clothes on time
Collection of online clothes on time. returns are vey easy. As usual the quality of the clothes is amazing.
28 de julho de 2025
Resposta da FatFace - SOUTHAMPTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I always enjoy visiting fatface
I always enjoy visiting fatface. The clothes are fabulous and the staff are super helpful.
15 de julho de 2025
Resposta da FatFace - SOUTHAMPTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
All good thanks
All good thanks, good quality clothes and efficient service online and in store.
4 de julho de 2025
Resposta da FatFace - SOUTHAMPTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great experience shopping at FatFace
Great experience shopping at FatFace. Abbie went the extra mile and made me very confident, helping with everything that I needed.
1 de julho de 2025
Avaliação não solicitada
Resposta da FatFace - SOUTHAMPTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff at this shop are amazing
The staff at this shop are amazing, so helpful and fun!
Think it was Molly that helped with my order really appreciate her help, thanks..
15 de junho de 2025
Avaliação não solicitada
Resposta da FatFace - SOUTHAMPTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - SOUTHAMPTON 3
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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