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FatFace - SOUTHWOLD 2 Avaliações 62

O TrustScore é 5 de um total de 5

4,8

31 High Street, IP18 6AD Southwold, Suffolk, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Regularly shop at Fatface in Southwold and the clothes are excellent in quality and style! What always makes our visits special are the lovely girls who work in there, Han and Olivera. They are alwa... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Freddie assisted me with a returned item and was just the nicest young man a really good sales assistant, I bought so many beautiful dresses.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

A bright and airy shop, with all things nicely presented. I opted to purchase a pair of trousers and a t-shirt. Unfortunately, the t-shirt off the hanger appeared to have a minor 'tarnish', but the sa... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

I ordered some goods to be delivered to store. I nominated the Fatface store in Southwold to collect the parcel. The assistant was abrupt and quite rude. My husband also noticed this. This is not the... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Roupas
  2. Loja de Acessórios de Moda
  3. Loja de moda masculina
  4. Loja de moda feminina

Escrito pela empresa

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Informações de contato

  • 31 High Street, IP18 6AD, Southwold, Suffolk, Reino Unido

  • 01502 724574

4,8

Excelente

O TrustScore é 5 de um total de 5

62 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Speedy delivery

Speedy delivery. Love the T-shirts. Dark pink. Quality as good as ever.

8 de junho de 2026
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Avaliado com 5 de um total de 5 estrelas

Lovely

The staff were lovely and friendly and helpful 😊
The store was well presented
And of course, some lovely clothes

9 de junho de 2026
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Avaliado com 5 de um total de 5 estrelas

Great gift oprions

I was able to purchase a gift after browsing round the store. The assistant helped me and checked that I had the correct size.

4 de junho de 2026
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Avaliado com 5 de um total de 5 estrelas

Friendly and helpful staff

18 de maio de 2026
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Avaliado com 5 de um total de 5 estrelas

Freddie assisted me with a returned…

Freddie assisted me with a returned item and was just the nicest young man a really good sales assistant, I bought so many beautiful dresses.

26 de maio de 2026
Avaliação não solicitada
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Avaliado com 5 de um total de 5 estrelas

The staff made the whole process simple

The staff made the whole process simple
I was able to purchase the jumper on line, have it delivered to the local branch, try it on at the branch risk free.

14 de maio de 2026
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Avaliado com 5 de um total de 5 estrelas

Good choice

Good choice , great deals and staff always helpful . I was also allowed to leave the item in store whilst I went into southwold . Perfect

14 de abril de 2026
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Avaliado com 5 de um total de 5 estrelas

Lovely puffer coat

Lovely puffer coat. I’m very pleased. Great service provided by Fatface. Kind friendly staff. Very helpful. Cannot fault.

4 de janeiro de 2026
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Avaliado com 4 de um total de 5 estrelas

Easy to order online

Easy to order online. Clear instructions on delivery and collection. Staff were very friendly.

23 de dezembro de 2025
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Avaliado com 5 de um total de 5 estrelas

Fab little store

Fab little store, always helpful staff, free parking close by. Convienient for shopping or parcel collection

11 de dezembro de 2025
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Avaliado com 5 de um total de 5 estrelas

I purchased a top which l was allowed …

I purchased a top which l was allowed to put on in changing room

30 de abril de 2025
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE

Avaliado com 5 de um total de 5 estrelas

Great jeans....great service!

I can rely on Fatface to have trousers/ jeans of good quality and that fit me comfortably. On this occasion I was looking for and found wide legged jeans that were not too long...perfect! Olivera gave me time and space to try them on, then checked on how happy I was with everything. She then suggested I might look at the same design but in a faded denim and showed me a pair. Perfect! I wasn't going to buy another pair of jeans but when you find a perfect fit it feels right, and seems sensible to buy them
in a different colour! Olivera was smily, helpful but not intrusive and I never felt pressured, but she helped me walk out a very happy customer!

13 de março de 2025
Avaliação não solicitada
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hello!
Thank you for taking the time to leave your 5* review.
I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, CT

Avaliado com 5 de um total de 5 estrelas

Thank you for being so efficient

Thank you for being so efficient. The web site was easy to use and I could easily find the products I was looking for in my size. Your notifications for click and collect were most helpful. Staff in store were helpful and friendly.

17 de novembro de 2024
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Avaliado com 5 de um total de 5 estrelas

Lovely shops

Lovely shops, friendly staff and a fantastic range of quality clothes in all sizes.

18 de junho de 2024
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are so pleased to read your positive comments regarding our stores, quality and sizing. We hope you love your order!

Take care. -GM

Avaliado com 5 de um total de 5 estrelas

Great as usual friendly and helpful…

Great as usual friendly and helpful staff

5 de junho de 2024
Avaliação não solicitada
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hello Olive,

Thank you for sharing your positive experience in our Southwold store with us.

Please be assured that this will be passed onto the store for you.

Have a great day!

Take care, ED

Avaliado com 5 de um total de 5 estrelas

Efficient service

Efficient service. Friendly staff

29 de abril de 2024
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you found the crew in our Southwold store to be so friendly and efficient. I will be sure to pass your comments on to the team.

All the best, MM

Avaliado com 5 de um total de 5 estrelas

I popped into Fatface Southwold Suffolk…

I popped into Fatface Southwold Suffolk this afternoon and was so impressed by the service I received from Hannah, Emma and Lexi. They were professional, polite and efficient.

9 de maio de 2024
Avaliação não solicitada
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Good afternoon,

Thank you for taking the time to leave your review.

I am so pleased that you found the crew in our Southwold store to be so lovely and that they were able to provide you with such a great shopping experience. I will be sure to pass your comments on to the team.

All the best, MM

Avaliado com 5 de um total de 5 estrelas

Great range, Extremely helpful staff

Great range of summer ware, extremely helpful staff especially Olivera, nothing was too much trouble, she had time to help my whole family, a pleasant visit to a fantastic shop, keep up the good work and service, we’ll be back to see you soon.

8 de abril de 2024
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Avaliado com 5 de um total de 5 estrelas

Lovely Staff

Staff are always very helpful and friendly. It’s a pleasure to shop in there.

3 de abril de 2024
Avaliação não solicitada
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant service in…

Absolutely brilliant service in exchanging a faulty item. Hannah and her team at Fatface in Southwold was extremely friendly and helpful.

23 de março de 2024
Avaliação não solicitada
logotipo da FatFace - SOUTHWOLD 2

Resposta da FatFace - SOUTHWOLD 2

Good afternoon, Reggie.

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Southwold store.

Take care, JB

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