It was my birthday and I had received my email from you with 10% off. I was on holiday and visited your Southwold store, the lady assistant was very pleasant and helpful, wonderful service.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Regularly shop at Fatface in Southwold and the clothes are excellent in quality and style! What always makes our visits special are the lovely girls who work in there, Han and Olivera. They are alwa... Ver mais
A empresa respondeu
I ordered some goods to be delivered to store. I nominated the Fatface store in Southwold to collect the parcel. The assistant was abrupt and quite rude. My husband also noticed this. This is not the... Ver mais
A empresa respondeu
Helpful staff in Southwold store. It’s convenient and easy to pick up parcels. Returns are straight forward. Great quality and styles
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
31 High Street, IP18 6AD, Southwold, Suffolk, Reino Unido
- 01502 724574
4,8
Excelente
70 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
It was my birthday and I had received…
It was my birthday and I had received my email from you with 10% off. I was on holiday and visited your Southwold store, the lady assistant was very pleasant and helpful, wonderful service.
24 de setembro de 2026
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely store with helpful staff
Lovely store with helpful staff . Great quality clothes warm and stylish for autumn
24 de setembro de 2026
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very easy to order online and collect…
Very easy to order online and collect from local store. Goods were just what was expected. Staff very friendly.
9 de setembro de 2026
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordered a jacket on line which was to…
Ordered a jacket on line which was to big so took it into the Southwold branch where this very nice young man found me a smaller one, I also wanted a skirt which they didn’t have in my size so he ordered it for me I picked it up this week and he remembered me really great service I will definitely shop there again, well done Southwold 💙
11 de setembro de 2026
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff in Southwold store
Helpful staff in Southwold store. It’s convenient and easy to pick up parcels. Returns are straight forward.
Great quality and styles
29 de agosto de 2026
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good service and used my blue light…
Good service and used my blue light card for a discount.
19 de julho de 2026
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
No problem with returning garments and…
No problem with returning garments and very helpful staff
20 de julho de 2026
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely
The staff were lovely and friendly and helpful 😊
The store was well presented
And of course, some lovely clothes
9 de junho de 2026
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great gift oprions
I was able to purchase a gift after browsing round the store. The assistant helped me and checked that I had the correct size.
4 de junho de 2026
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Friendly and helpful staff
18 de maio de 2026
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Freddie assisted me with a returned…
Freddie assisted me with a returned item and was just the nicest young man a really good sales assistant, I bought so many beautiful dresses.
26 de maio de 2026
Avaliação não solicitada
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The staff made the whole process simple
The staff made the whole process simple
I was able to purchase the jumper on line, have it delivered to the local branch, try it on at the branch risk free.
14 de maio de 2026
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good choice
Good choice , great deals and staff always helpful . I was also allowed to leave the item in store whilst I went into southwold . Perfect
14 de abril de 2026
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy to order online
Easy to order online. Clear instructions on delivery and collection. Staff were very friendly.
23 de dezembro de 2025
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fab little store
Fab little store, always helpful staff, free parking close by. Convienient for shopping or parcel collection
11 de dezembro de 2025
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I purchased a top which l was allowed …
I purchased a top which l was allowed to put on in changing room
30 de abril de 2025
Resposta da FatFace - SOUTHWOLD 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great jeans....great service!
I can rely on Fatface to have trousers/ jeans of good quality and that fit me comfortably. On this occasion I was looking for and found wide legged jeans that were not too long...perfect! Olivera gave me time and space to try them on, then checked on how happy I was with everything. She then suggested I might look at the same design but in a faded denim and showed me a pair. Perfect! I wasn't going to buy another pair of jeans but when you find a perfect fit it feels right, and seems sensible to buy them
in a different colour! Olivera was smily, helpful but not intrusive and I never felt pressured, but she helped me walk out a very happy customer!
13 de março de 2025
Avaliação não solicitada
Resposta da FatFace - SOUTHWOLD 2
Hello!
Thank you for taking the time to leave your 5* review.
I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, CT
Thank you for being so efficient
Thank you for being so efficient. The web site was easy to use and I could easily find the products I was looking for in my size. Your notifications for click and collect were most helpful. Staff in store were helpful and friendly.
17 de novembro de 2024
Resposta da FatFace - SOUTHWOLD 2
Hello! thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely shops
Lovely shops, friendly staff and a fantastic range of quality clothes in all sizes.
18 de junho de 2024
Resposta da FatFace - SOUTHWOLD 2
Hi there,
Thank you for taking the time to leave your 5* review.
We are so pleased to read your positive comments regarding our stores, quality and sizing. We hope you love your order!
Take care. -GM
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.