I went to a fat face outlet store brought a T-shirt for it to be delivered to my nearest Next store, delivery should of been on Wednesday 27th May, I then had a text saying it had been delayed give it... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 6/7 Springfields Outlet Shopping Centre, PE12 6ET Spalding, Lincolnshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Would like to say a big thank you to Daisy & Hannah, of the fatface store in Springfields outlet. The staff were so helpful in recommending styles and colour choices. Would definitely recomend going... Ver mais
A empresa respondeu
First time I have used Fat face and I am so impressed with the quality and value of their children’s range. The service from me placing my order to receiving my goods was first class and they kept me... Ver mais
A empresa respondeu
I love the colours and styles and find it difficult when going in the shop because I come out with more clothes than I went in to buy! I especially like their fabrics, and the pockets in all women’s... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
Unit 6/7 Springfields Outlet Shopping Centre, PE12 6ET, Spalding, Lincolnshire, Reino Unido
- 01775 724321
4,3
Excelente
42 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I went to a fat face outlet store…
I went to a fat face outlet store brought a T-shirt for it to be delivered to my nearest Next store, delivery should of been on Wednesday 27th May, I then had a text saying it had been delayed give it one to two days we will keep and eye and let you when it’s ready to be picked and I still have not heard it’s been delivered to the next store or not. I think this poor communication and customer service. Think next time they do not have my size in store I will not bother asking if they get delivered due to not knowing if it is coming or not.
3 de junho de 2026
Resposta da FatFace - SPALDING
Hello, thank you for taking the time to leave your review. I am sorry to hear that you haven't received your order. Please email fatfacereviews@mail.fatface.com and a member of our friendly team will be able to help. Thank you, CM
Shopped at Springfields outlet store
Shopped at Springfields outlet store. Excellent store, excellent choice. The staff were very professional and extremely helpful and courteous.
5 de maio de 2026
Resposta da FatFace - SPALDING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fab place to shop
Would like to say a big thank you to Daisy & Hannah, of the fatface store in Springfields outlet. The staff were so helpful in recommending styles and colour choices. Would definitely recomend going into this particular store. 😊
12 de fevereiro de 2026
Avaliação não solicitada
Resposta da FatFace - SPALDING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited our local outlet store in…
Visited our local outlet store in Springfields yesterday, purchased some earrings that were in the sale . Great price , friendly service .
Keep up the great work team Springfields
29 de dezembro de 2025
Avaliação não solicitada
Resposta da FatFace - SPALDING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Good material and true to size
I ordered something for hubby and it was in store within 2 days . Good service kept me updated on when item would be in shop and when i could come back to collect it . Fast easy and friendly staff
29 de agosto de 2025
Resposta da FatFace - SPALDING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Customer service both online and in…
Customer service both online and in store was excellent, very helpful staff instore always happy to go and check stockroom if the size needed is not on the shop floor,
24 de agosto de 2025
Resposta da FatFace - SPALDING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ordering was easy
Ordering was easy, click and collect was useful as could try it on. Staff were excellent.
20 de agosto de 2025
Resposta da FatFace - SPALDING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Always had great experience shopping at…
Always had great experience shopping at fatface especially the service you to get at fatface Springfields SPALDING
11 de agosto de 2025
Resposta da FatFace - SPALDING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Clicked and collected
Clicked and collected, item available and as ordered. Purchased in sale, good value and quality. Really pleased with purchase, thanks Fat Face
28 de julho de 2025
Resposta da FatFace - SPALDING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I love the colours and styles and find…
I love the colours and styles and find it difficult when going in the shop because I come out with more clothes than I went in to buy! I especially like their fabrics, and the pockets in all women’s dresses etc.
and they do awesome clothes for men and children as well as women.
14 de junho de 2025
Resposta da FatFace - SPALDING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Lovely items and very helpful staff…
Lovely items and very helpful staff only downside is no petite clothes I absolutely love fat face clothes but I am petite in size so find most things too long either in the body or the length come on fat face give us petites some nicely fitting clothes
12 de junho de 2025
Resposta da FatFace - SPALDING
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Amazing Grace
Lovely customer service today from Grace, so polite and helpful. An absolute asset to the store.
23 de maio de 2025
Avaliação não solicitada
Resposta da FatFace - SPALDING
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Have a great day. Take care, CM
Resposta da FatFace - SPALDING
Hello Alison
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Did a Click and Collect.
Did a Click and Collect.
Store staff very helpful and friendly.
Only took a few minutes.
3 de junho de 2024
Resposta da FatFace - SPALDING
Hello Ray,
Thank you for sharing your recent experience in our Spalding store with us.
Please be assured that this will be passed onto the store for you. We look forward to welcoming you back!
Have a great day!
Take care, ED
Resposta da FatFace - SPALDING
Hi there,
Thank you for taking the time to leave your 5* review.
We are delighted to hear you have enjoyed our store. We hope you love your order and look forward to welcoming you back soon.
Take care. -SW
Resposta da FatFace - SPALDING
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Timely delivery and the product quality…
Timely delivery and the product quality is excellent..
7 de abril de 2024
Resposta da FatFace - SPALDING
Good afternoon,
Thank you for taking the time to leave us your review.
I am so pleased that you are enjoying your new order and that you found delivery to be quick. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Resposta da FatFace - SPALDING
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
fat face items.
Love the fat face items, Todd quality and last a long time. Always have large sizes for men in store.
5 de janeiro de 2024
Resposta da FatFace - SPALDING
Hello there
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, RL
Item delivered with no problems
Item delivered with no problems. Easy transaction, nicely wrapped.
16 de dezembro de 2023
Resposta da FatFace - SPALDING
Good Afternoon Kathleen,
Thank you for taking the time to leave us a review!
I am happy to hear you have had a positive experience whilst shopping with us online and it arrived with you quickly, we love to hear such positive feedback!
We look forward to welcoming you back!
Kind Regards, JW
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.