I found William really helpful while shopping today. Not only did he manage to find the exact T shirt my husband was looking for, he suggested another similar which I bought too and went out of his wa... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit ASB17 Airside Departure Lounge, Stansted�Airport, CM241RW Stansted, Essex, GB
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Veja o que dizem as avaliações
I was trying to choose between two identical pairs of trousers. One was labelled at a lower price than the other. When I queried it, I was told no, it was a manual error and I would be charged the hig... Ver mais
A empresa respondeu
Thank you so much to Harrison at Stansted Airport store for his help. He was super helpful and professional. It's wonderful when you are treated as you are special ✨️
A empresa respondeu
Pedro offered excellent customer service and professionalism in my visit to the stansted airport store. I wanted to use the 'collection on return' service whilst in a hurry to catch my plan and he was... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
Unit ASB17 Airside Departure Lounge, Stansted�Airport, CM241RW, Stansted, Essex, Reino Unido
- 01279 661617
4,3
Excelente
28 avaliações
Pede aos clientes que avaliem
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I was trying to choose between two…
I was trying to choose between two identical pairs of trousers. One was labelled at a lower price than the other. When I queried it, I was told no, it was a manual error and I would be charged the higher price. I left.
18 de junho de 2026
Avaliação não solicitada
Resposta da FatFace - STANSTED AIRPORT 2
Good morning Alisha
Thank you for taking the time to leave your review.
We are really sorry to hear that you had a disappointing experience in our store. We will reach out to the team to pass your feedback on and provide further training where necessary.
Thank you - LE
It was at Stansted airport shop
It was at Stansted airport shop. The young man who served me was very polite and friendly. Made me less concerned about flying actually!
25 de março de 2026
Resposta da FatFace - STANSTED AIRPORT 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Stansted airport
Harrison helped make clothes shopping a very pleasant experience.
23 de março de 2026
Avaliação não solicitada
Resposta da FatFace - STANSTED AIRPORT 2
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
I shopped at this store and was…
I shopped at this store and was assisted very well by member of staff, Morgan. She went above and beyond .
I will use this store again without a doubt
17 de março de 2026
Avaliação não solicitada
Resposta da FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Really helpful staff
I found William really helpful while shopping today. Not only did he manage to find the exact T shirt my husband was looking for, he suggested another similar which I bought too and went out of his way to go downstairs for the size of polo we needed. Thanks William.
14 de março de 2026
Avaliação não solicitada
Resposta da FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast delivery and return was effortless
Fast delivery and return was effortless
1 de novembro de 2025
Resposta da FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Visited fatface Stansted today served…
Visited fatface Stansted today served by Harry who was brilliant really helpful . My items being delivered to my home store ready for my return can’t wait to try them on . Thank you 🤩
10 de outubro de 2025
Avaliação não solicitada
Resposta da FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Happy Customer
Just passed through and had the most helpful and pleasant service from Harrison and Rose.
20 de agosto de 2025
Avaliação não solicitada
Resposta da FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - STANSTED AIRPORT 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful
Pedro and Shahena and Henry were very helpful and made a good experience for me
Amazing
2 de novembro de 2024
Avaliação não solicitada
Resposta da FatFace - STANSTED AIRPORT 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Thank you so much to Harrison at…
Thank you so much to Harrison at Stansted Airport store for his help.
He was super helpful and professional.
It's wonderful when you are treated as you are special ✨️
17 de outubro de 2024
Avaliação não solicitada
Resposta da FatFace - STANSTED AIRPORT 2
Hi Elena
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Jo and Emily FATFACE super stars!
Jo and Emily from Fat Face at Stsnsted Airport were nothing short of fab today. Thanks for your help, your patience and your lovely smiles 😁😁 Avie
30 de junho de 2024
Avaliação não solicitada
Resposta da FatFace - STANSTED AIRPORT 2
Good afternoon,
Thank you for taking the time to leave your review. I am so pleased that you found Jo, Emily and the crew at our Stansted Airport store to be so lovely. I hope you continue to enjoy your shopping experience with us.
All the best, MM
Really nice friendly staff (two young…
Really nice friendly staff (two young guys) who helped me find the right size for a top I wanted.
30 de maio de 2024
Avaliação não solicitada
Resposta da FatFace - STANSTED AIRPORT 2
Good afternoon, Ruth.
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Stansted store.
Take care, JB
Such friendly staff
Such friendly staff at Stansted.
The T shirts aren't the cheapest but the quality is well worth it.
6 de maio de 2024
Resposta da FatFace - STANSTED AIRPORT 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
The young seller at the checkout made…
The young seller at the checkout made my day. I hope he will have a great future in sales and not only.
13 de abril de 2024
Avaliação não solicitada
Resposta da FatFace - STANSTED AIRPORT 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Pedro offered excellent customer…
Pedro offered excellent customer service and professionalism in my visit to the stansted airport store. I wanted to use the 'collection on return' service whilst in a hurry to catch my plan and he was brilliantly helpful. Thank you.
28 de março de 2024
Avaliação não solicitada
Resposta da FatFace - STANSTED AIRPORT 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I was served by the lovely Rose
I was served by the lovely Rose who made my shopping experience fantastic.
29 de março de 2024
Avaliação não solicitada
Resposta da FatFace - STANSTED AIRPORT 2
Hello Yvonne
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Super helpful staff
Leo was incredibly helpful with an item!
28 de março de 2024
Avaliação não solicitada
Resposta da FatFace - STANSTED AIRPORT 2
Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Stansted store
Was served by a lovely staff member called Harrison. Really helpful and charming made shopping there very easy and enjoyable! The shop was well stocked too with good airport prices!
2 de fevereiro de 2024
Avaliação não solicitada
Resposta da FatFace - STANSTED AIRPORT 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Emily is great!
20 de dezembro de 2023
Avaliação não solicitada
Resposta da FatFace - STANSTED AIRPORT 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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