The Taunton branch staff that served us we excellent. Very customer focused, professional and friendly and polite. Tansel was extremely helpful with her product knowledge and even upsold! Well done.... Ver mais
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The Taunton branch staff that served us we excellent. Very customer focused, professional and friendly and polite. Tansel was extremely helpful with her product knowledge and even upsold! Well done.... Ver mais
A empresa respondeu
Delivery to store was quick, however sizes on faux fur jackets was very big even though I ordered smaller size on brown one. Disappointed I could no longer get a smaller size in Teal faux fur, good qu... Ver mais
A empresa respondeu
Initially I was browsing and the assistant whose name I am afraid I didn’t get was particularly friendly and clearly willing to help - despite my being really vague about what I wanted - as I wasn’t r... Ver mais
A empresa respondeu
Today l visited FatFace in Taunton shopping for some summer shirts. I was really pleased with the help and advice I received from your two assistant, Tansel and Fiona. As a more mature single man sh... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit A 1/3 North Street, TA1 1LH, Taunton, Cornwall, Reino Unido
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Very pleased with T-shirt, soft and comfy, arrived quickly into store. Staff as always helpful and friendly

Resposta da FatFace - TAUNTON 2

Resposta da FatFace - TAUNTON 2
Very efficient friendly staff (Laura), nothing was too much trouble for her and she went over and above to chat and make me welcome. Added bonus of popping in during the sale, perfect birthday present for my niece.

Resposta da FatFace - TAUNTON 2
Popped in yesterday with a specific item in mind. Denim dungarees. There were a few mixed in with the sale items but none in my size. Laura went that extra mile and searched through her stock room and hey presto found exactly what I was looking for. £65, reduced to £15!! Absolute bargain. Laura was so friendly, helpful and a great sales lady... an asset to your company indeed. Ruby, my dog enjoyed the dog treats too. Many thanks

Resposta da FatFace - TAUNTON 2
Initially I was browsing and the assistant whose name I am afraid I didn’t get was particularly friendly and clearly willing to help - despite my being really vague about what I wanted - as I wasn’t really sure! I returned a short while later and the same assistant greeted me cheerfully and showed me to fitting room. I was served by Laura on purchasing my selected item. Laura and her colleague were both incredibly friendly and polite and made the whole experience such a pleasure. Keep up the good work ladies.

Resposta da FatFace - TAUNTON 2
Ordered on line on bankholiday Monday, delivered to store for me to collect on the Wednesday. Very pleased with the service and the fit and quality of the dress

Resposta da FatFace - TAUNTON 2
Was assisted today by Bea in the Taunton branch. Bea was friendly and helpful when I needed help with finding a garment in a particular size. Nice to experience good service...

Resposta da FatFace - TAUNTON 2
Seen a fabulous men’s shirt online but sold out of my husbands size so I rang Taunton as I had done a click &Collect to be picked up and spoke to a lovely person called Tansel who said they had his size in the shop and she would put it buy for me to purchase when I went to get my click &collect ! So very happy hubby 👍

Resposta da FatFace - TAUNTON 2
Friendly, helpful service from Laura, made it a pleasure. Thanks very much - Sat 30-Mar

Resposta da FatFace - TAUNTON 2

Resposta da FatFace - TAUNTON 2
Excellent service. Laura was really friendly and helpful.

Resposta da FatFace - TAUNTON 2
Excellent customer service, Tuns was very helpful.

Resposta da FatFace - TAUNTON 2
The display layout and interaction with excellent staff.

Resposta da FatFace - TAUNTON 2
Happy, friendly and helpful staff. Lovely tidy store with all new Spring stock displayed nicely. Made picking out some new Spring outfits quick and easy as I didn't have much time.
Fiona offered to order the jeans I wanted into store.
Altogether a happy and enjoyable visit. Thank you :)

Resposta da FatFace - TAUNTON 2
Tried to return an item. Unfortunately we mislaid the till receipt. Label still on item.
We have details of the transaction, via our banking information but have been told we can not return or have a credit note. Exchange only.
Which now gives us a very short timeframe.
Ludicrous

Resposta da FatFace - TAUNTON 2
Exceptional service (yet again) from the staff at FatFace in Taunton. Today it was Suzi and Laura who helped me out, providing friendly advice and expertise with good humour. I absolutely love shopping in this store as nothing is ever too much trouble for the staff and they are always totally customer focussed. I only wish there was more service like this around!

Resposta da FatFace - TAUNTON 2
We visited the Taunton fatface store today, we were served by a lovely lady who couldn't of been more pleasant or obliging by the name of Jane, the other staff were helpful and polite I went in to browse and left with 2 dresses and a jacket , lovely clothes ,helpful friendly assistant, what more could you ask , thank you

Resposta da FatFace - TAUNTON 2
I came on a really busy Saturday. Suzi, Fiona and Bea were extremely supportive as I was very nervous trying a new style on. As a plus size woman I felt very empowered by Suzi giving me confidence to wear clothes I wouldn’t have chosen for myself. Best clothes shop in Taunton by far!

Resposta da FatFace - TAUNTON 2
Item did not suit me. To return the item was easy and refund happened very quickly.

Resposta da FatFace - TAUNTON 2
I was browsing in Fatface Taunton, Laura approach me and asked me if I need any help. I had been wanting a leather jacket for a long time but couldn’t find one I like. Laura offered to check stock room for me as nothing in shop floor, and found one in my size! It’s perfect, if Laura hadn’t approached me I may not have asked, also brought a top and a bag! Beautiful products for spring. Laura was super friendly and nothing was too much trouble. Finding that jacket made my day!

Resposta da FatFace - TAUNTON 2
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