The Taunton branch staff that served us we excellent. Very customer focused, professional and friendly and polite. Tansel was extremely helpful with her product knowledge and even upsold! Well done.... Ver mais
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The Taunton branch staff that served us we excellent. Very customer focused, professional and friendly and polite. Tansel was extremely helpful with her product knowledge and even upsold! Well done.... Ver mais
A empresa respondeu
Delivery to store was quick, however sizes on faux fur jackets was very big even though I ordered smaller size on brown one. Disappointed I could no longer get a smaller size in Teal faux fur, good qu... Ver mais
A empresa respondeu
Initially I was browsing and the assistant whose name I am afraid I didn’t get was particularly friendly and clearly willing to help - despite my being really vague about what I wanted - as I wasn’t r... Ver mais
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Today l visited FatFace in Taunton shopping for some summer shirts. I was really pleased with the help and advice I received from your two assistant, Tansel and Fiona. As a more mature single man sh... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit A 1/3 North Street, TA1 1LH, Taunton, Cornwall, Reino Unido
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I receive emails regularly from FatFace with relevant offers. One tempted me into my local shop in Taunton to buy a new winter coat. The staff were friendly and not over attentive as they can be in some shops. There was a good range of styles and sizes. I like that the fitting rooms are spacious. When paying staff asked if I was eligible for a discount, explained those they accepted and were happy to wait while I signed up to enable to to claim 20% off. A really excellent service which encourages me to return!

Resposta da FatFace - TAUNTON 2
Very friendly and helpful staff . If the item is not in store they will either advise where it is available to purchase or order free of charge for you

Resposta da FatFace - TAUNTON 2
I was shopping today in your sale and Tansel was very attentive, helpful and informative. She was approachable and understanding about my needs and was able to anticipate them. I was left feeling like I had made a friend and will be back to shop again. Thank you

Resposta da FatFace - TAUNTON 2
Lovely store with friendly welcoming staff who could not do enough to help, I was served by a lady called Tansel who was very kind and helpful and I would definitely return.

Resposta da FatFace - TAUNTON 2
It was just lovely to walk into the shop at Taunton and be met with 2 members of your staff who were amazing. Fiona E was helpful and assisted us in making choices.

Resposta da FatFace - TAUNTON 2
I visited the Taunton FatFace today and found the ladies very helpful in helping me to exchange a recent, faulty purchase from another branch. The ladies were Fiona and Suzi and they were very friendly and gave honest opinions on the items I considered as an exchange for the faulty item. Pleasant atmosphere, friendly staff, lovely clothes, thank you Fiona & Suzi for your help and guidance!

Resposta da FatFace - TAUNTON 2
Fiona and Lilly served me in store and were incredibly helpful and lovely to talk to. They offered advice and guidance about clothes and how they looked on me. I would definitely shop here again and hoped to be served by these lovely ladies.

Resposta da FatFace - TAUNTON 2
Taunton Fiona E
Fabulous service as always in the Taunton store ! Fiona even modelled a cardigan for us to check the fit as a present . The staff are always friendly and helpful we regularly visit with are doggie and treats are always on offer for him too !! Great job guys

Resposta da FatFace - TAUNTON 2
I just love fatface clothing, I have been a loyal customer for over 15 years. Love the vibe of the Taunton store, great customer service. Shame that the online department can’t seem to get my returns right. I always have to make contact as some items are refunded but not others despite being in the same package and from the same order! Please sort this out as it’s really frustrating and if I wasn’t so hot to check my refund status it could easily get missed and I’d be out of pocket.

Resposta da FatFace - TAUNTON 2
I just have to give a 'shout out' to the ladies at FATFACE TAUNTON -. They encouraged me to try a style of top I am not used to wearing and to try colours which put me outside my comfort zone. I tend to stick with a few tried and tested colours and styles, like we all do.. :-) I am so pleased that I tried something different, which I bought, horizontally striped buttonless cardigan. They were not 'selling' me anything, just encouraging me to try something different. The ladies in the shop in Taunton are friendly and encouraging. I thoroughly recommend shopping in FATFACE TAUNTON. If you want kind honest opinions and a friendly, relaxed, attentive, encouraging service, with a few laughs, then shop at the Taunton branch of FATFACE! I was served by Suzi! wonderful lady!

Resposta da FatFace - TAUNTON 2
Went to shop in the Taunton store. Lovely friendly staff. Flip flops even managed an air in the warmer weather! Just wish the store was bigger for more browsing and buying!

Resposta da FatFace - TAUNTON 2
Served by Fiona E in the Taunton store, excellent customer service!

Resposta da FatFace - TAUNTON 2
Recently visited the Taunton store having found some items online however, they did not have them in store but the helpful staff found me alternatives. We need a bigger store in Taunton!!

Resposta da FatFace - TAUNTON 2
Visited fat face in Taunton today and was served by Fi, the top that I wanted was not in stock, she very kindly went on to your website to find the right one and make sure it’s the correct size fabulous service.
Thanks Fi making shopping a good experience

Resposta da FatFace - TAUNTON 2
Had a very enjoyable visit. Staff very friendly.
Fi was very friendly and helpful.

Resposta da FatFace - TAUNTON 2
Fiona E gave great service in Fatface in Taunton. She suggested options and was so helpful. It is great having a local Fatface as I love the clothes.

Resposta da FatFace - TAUNTON 2
Fiona in the Taunton store never ceases to please. Her guidance has always been bang on trend and this weekend she guided me to an outfit that all my friends just love. She even told me I needed to size up! I was disheartened at first but - she was right - what an asset to your sales team. I’ll be back

Resposta da FatFace - TAUNTON 2
I bought a jumper from the Taunton store today, Fiona E served me and she was brilliant. Will defo be buying again.

Resposta da FatFace - TAUNTON 2
Items arrived quickly and are great quality also a great sale price!

Resposta da FatFace - TAUNTON 2
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