Just been to totnes, my favourite place. My first stop is always fatface, for the quality and pricing. However, today there was so much to choose from, fortunately I had the lovely Lisa helping me t... Ver mais
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Veja o que dizem as avaliações
Absolutely love fat face .. one of my go to clothing brands . Staff in local shop also really helpful and friendly. Scored 4/5 as on two separate occasions when ordering online … the wrong label... Ver mais
A empresa respondeu
I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos! I always find the whole Totnes team a delight... Ver mais
A empresa respondeu
We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
12 Fore Street, TQ9 5DX, Totnes, Devon, Reino Unido
- 01803 862272
4,7
Excelente
160 avaliações
Pede aos clientes que avaliem
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Delivery was shockingly late. I was due to pick up my order on Friday 18th September or Sunday 20th, the shop had not received it. I had ordered it earlier in the week for my sister’s birthday.
Pick up was scheduled for 18th September, I have visited 3 times now, told today it has been lost. It was a birthday present and is now 7 days late! Dreadful service!
I’ve been promised it will arrive in 2 days, nearly a fortnight late
18 de setembro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Can never fault Fat Face
Can never fault Fat Face, online or in shop, always a perfect experience.
11 de setembro de 2026
Resposta da FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Purchased a top on line but had to…
Purchased a top on line but had to return due to size issues. Tried on next.size but not for me unfortunately. I took it back to the Totnes store and the staff were very helpful. So I have no complaints.
21 de setembro de 2026
Resposta da FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Just been to totnes
Just been to totnes, my favourite place. My first stop is always fatface, for the quality and pricing.
However, today there was so much to choose from, fortunately I had the lovely Lisa helping me today, who is so helpful.
It’s always a pleasant experience shopping in fatface as it has a calming atmosphere, and my dog always gets a treat.
9 de setembro de 2026
Avaliação não solicitada
Resposta da FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great service
Lovely friendly staff.
Ordered an item in store as I wanted a size they did not have in store. A few days later, my order arrived in store.
Great service.
22 de agosto de 2026
Resposta da FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I ordered on line it arrived when…
I ordered on line it arrived when stated collected from totnes store the sraff very helpful and friendly
26 de agosto de 2026
Resposta da FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online purchase
Selected item from the online sale - item delivered to store, collected and paid - no problem!
Item as expected and very pleased
14 de agosto de 2026
Resposta da FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Absolutely love fat face .
Absolutely love fat face .. one of my go to clothing brands .
Staff in local shop also really helpful and friendly.
Scored 4/5 as on two separate occasions when ordering online … the wrong label has been attached to the item of clothings.
On one occasion a completely different dress on the second occasion correct dress but was the wrong size … ordered size 10 R .. attached label was correct but actual dress was a 12P… so needed to return.
Refunds on both occasions easy and prompt .
12 de agosto de 2026
Resposta da FatFace - TOTNES
Thank you for taking the time to leave your review.
We're really sorry to hear that this has happened. Whilst we will pass your comments to the right team, if you need any further help, please do let us know. Thank you, LE
Love Fat Face the quality of clthing is fantasti.I shopat the Totnes store i cqnt fault the staff always a happy welcome and very good service .
Love fat face the quality of clothing is amazing
11 de agosto de 2026
Resposta da FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
STAFF VERY HELPFULL
14 de agosto de 2026
Resposta da FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fat face staff were helpful and…
Fat face staff were helpful and friendly. I found it easy to try the clothes and then order the petite sizes for the items I wanted.
4 de agosto de 2026
Resposta da FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great choice of quality well-made…
Great choice of quality well-made clothing and accessories, easy to order online and quick to deliver either to home or nearest shop! Also provides easy to exchange if you have ordered online!
19 de julho de 2026
Resposta da FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Totnes branch - professional
Professional, helpful, friendly staff.
2 decent value comfortable summer shirts - so far so good.
25 de junho de 2026
Avaliação não solicitada
Resposta da FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fast and pleasant customer service.
14 de junho de 2026
Resposta da FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
3rd pair of quality shorts from Fat Face
Had shorts delivered to shop in Totnes only to be told I could have had them sent to Next in my home town of Torquay. Not really a problem, but o know next time.
Purchased my 3rd pair shorts. Usual great quality and fit. Just wish did the Mawes in black.
7 de junho de 2026
Resposta da FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I popped in to Fatface Totnes on…
I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos!
I always find the whole Totnes team a delight, always greeted with a smile, a hello and great customer service which you dont get often in a big retail chain.
Thank you for making my visit fun
22 de maio de 2026
Avaliação não solicitada
Resposta da FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
The choice and quality of the items for sale ...
The choice and quality of the items for sale and the staff , both were excellent
14 de maio de 2026
Resposta da FatFace - TOTNES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Resposta da FatFace - TOTNES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CM
Everything went smoothly
27 de abril de 2026
Resposta da FatFace - TOTNES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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