Efficent and friendly customer care in the shop. Sadly the product was 'the right size' - I had bought a similar item in a different colour - and yet it didn't fit.
A empresa respondeu

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Efficent and friendly customer care in the shop. Sadly the product was 'the right size' - I had bought a similar item in a different colour - and yet it didn't fit.
A empresa respondeu
In the Woodbridge store today and really loved it. Well laid out shop, gorgeous clothes and great air conditioning on a boiling day…..but most impressive of all were the lovely ladies working ther... Ver mais
A empresa respondeu
Purchasing items on line was a relatively easy experience, as was returning one of the items. Very quick response to returning the money into my bank. Usually, I have a stressful time waiting for mone... Ver mais
A empresa respondeu
Very impressed with the customer service in The Woodbridge FatFace. I bought a pair of cargo trousers online just before Christmas. Very nice but they had been sized incorrectly. The staff were very h... Ver mais
A empresa respondeu
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit 2 11 Thoroughfare, IP12 1AA, Woodbridge, Suffolk, Reino Unido
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Resposta da FatFace - WOODBRIDGE
Shop person happy for me to try on clothes ordered online. Fortunately sizes as expected.

Resposta da FatFace - WOODBRIDGE

Resposta da FatFace - WOODBRIDGE
Staff are always very helpful and friendly. Lovely quality clothes.

Resposta da FatFace - WOODBRIDGE
Thef staff are always very helpful.

Resposta da FatFace - WOODBRIDGE
Assistants very helpful. Unwrapping bags etc and dealing with returns

Resposta da FatFace - WOODBRIDGE
Always very friendly and accommodating nothing to much trouble

Resposta da FatFace - WOODBRIDGE
I was able to pick up my new swimsuit 3 days before the date I'd been given so that was a big plus as I'd bought it for my holiday. It was also a bargain at half price and a very high quality, well-made swimsuit. I love the pink & turquoise colour combination.

Resposta da FatFace - WOODBRIDGE
Happy socks!
I ordered some socks for my grandson to be collected from the Woodbridge store, they were not available at the expected date, but were delivered to my home, free of charge the next day. Brilliant service

Resposta da FatFace - WOODBRIDGE

Resposta da FatFace - WOODBRIDGE
I love the shop, have bought a few items which are very good quality, styling excellent, bit expensive but worth it! P

Resposta da FatFace - WOODBRIDGE
Great quality and service from FatFace! I was hunting for a cream T-shirt and came across this pyjama top (officially!) in the sale. I ordered online, collected in store for free, tried it on while there (just in case) and was so pleased with it. The fit is true to size, it’s lovely quality fabric, with frill and gather detail and makes a beautiful top.

Resposta da FatFace - WOODBRIDGE
I ordered on line and picked up in store. The ladies were friendly and efficient, with me and other customers in store.

Resposta da FatFace - WOODBRIDGE
Shop staff helpful and friendly, sadly trainers ordered came up small so returned immediately in shop without any problems. More than happy with excellent service, thank you

Resposta da FatFace - WOODBRIDGE
Ordered in the afternoon and was able to pick up at my local store the next day.
Staff are always lovely and helpful.

Resposta da FatFace - WOODBRIDGE
Absolutely great clothing at bestest prices and good quality. Love it how the colours allow you to mix and match it all

Resposta da FatFace - WOODBRIDGE
Very easy to order online . Liked the idea that you could collect in store which saved you having to pay delivery fees. Also very easy to return goods with two options to which stores use fat face or next

Resposta da FatFace - WOODBRIDGE
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