You appear to be the only shop that is selling trousers that fit my size and shape, and of course they are beautiful quality, keep on selling them
A empresa respondeu
Localização
Trocar localização28/29 1/3 High Ousegate, Nessgate, YO1 8RX York, North Yorkshire, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I have been buying FatFace goods for many years as their goods never fail to please. They also have a wide choice of goods so you are always going to find something to purchase. I still have a wardrob... Ver mais
A empresa respondeu
I’ve shopped with Fat Face for 16 years. Excellent men’s clothing for casual or outdoors.Online ordering and returns service is fantastic.Order 2 sizes and send back the one that doesn't fit. One of t... Ver mais
A empresa respondeu
I normally like Fatface. However, recently I bought a sweater (Ali Natural Argyle Knitted Jumper) for £59 which turns out to be uncomfortable and not warm. Based on reviews published reviews I was... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Informações de contato
28/29 1/3 High Ousegate, Nessgate, YO1 8RX, York, North Yorkshire, Reino Unido
- 01904 635788
4,7
Excelente
354 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fatface york The shop is set out really well
The shop is set out really well. The clothes are great and the staff are very friendly and helpful 😀
3 de setembro de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Great quality shirt as expected from…
Great quality shirt as expected from FatFace.
Even better purchase in a sale. I always feel confident buying from you.
20 de agosto de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Excellent online service
Excellent online service, easy pick up and products as advertised.
I have used the service online many times and never had an issue.
11 de agosto de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Late delivery
Ordered a dress to be delivered in store for the Monday but it never arrived. It was delivered the following day, which was no good for me as don’t live in town and don’t get in often. Hence why I ordered for a particular day. Then kept getting messages about picking it up from the company. I had already rung the store to arrange pick up for following week , this was good for both myself and store. The girls in store were lovely and very apologetic. So no complaints about the store. All went smoothly once about to pick up from them.
The dress is gorgeous, great quality and fits really well.
27 de julho de 2025
Resposta da FatFace - YORK 2
Thank you for taking the time to leave your review. We will ensure that your feedback is passed to all relevant departments. Take care, LE
It arrived the next day and I was…
It arrived the next day and I was pleased with the dress, it was just as I saw on the site. The fit was good and I'll look forward to wearing it.
2 de agosto de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Disappointing returns
I recently visited the York store and bought three items of clothing - an expensive outing! When I returned home, I changed my mind about one of the items. However, I have been told I cannot return via post, even if I set up an account, and have to take back into store within 28 days. However, I live over an hour away from a FatFace store, so am unable to do this. FatFace will not extend the 28 day return period and are unable to help. Now I am stuck with an expensive item of clothing I no longer want. Not great!
2 de agosto de 2025
Avaliação não solicitada
Resposta da FatFace - YORK 2
Hi there
Thank you for your review.
As advised in our returns policy within our stores and on our website, you can only return an item to a store if this is where you purchased it from. An in store purchased item cannot be posted to our warehouse as there is no way to refund you.
Thank you, LE
I love the feel of these trousers
I love the feel of these trousers, they will be cool and airy.only problem I have is there too long but turned them up myself, all good
26 de julho de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
It's my no1 place to go to when I can…
It's my no1 place to go to when I can get to one, just a pity there's not a store near my home, good quality, that fit how I dress, jeans I don't need to alter, and a wide range of clothing, always something different to catch my eye!!
3 de julho de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Next day delivery is brilliant ,easy to…
Next day delivery is brilliant ,easy to order online no problem
28 de junho de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Superb service
30 de junho de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Holiday dress
I saw this dress in a shop but did not try it on. I went online two days later and ordered it as I liked the dress and they did a shorter length. I was pleased about this as I am 5 foot 3 and most dresses are far too long for me. I paid for delivery to my home and it came 2 days later. I have hand washed it today and I am hoping to wear it this week. It fits well and I love the colour and design. I would recommend it for holidays .
30 de junho de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Internet order quick and easy
27 de junho de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
I had bought a few items recently
I had bought a few items recently. I only had to return one of them. They were good selections and I get discount from my blue light card.
20 de junho de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 4* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Easy peasy to order
Easy peasy to order. My collection was v smooth. I tried it on in the store. Job done!
All good.
Thanks
14 de junho de 2025
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Resposta da FatFace - YORK 2
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.