I spoke with Mary on the phone who helped me review my cover based on the quotation received and she talked through what was required ensuring I fully understood what each section covered. She was ex... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Good at listening and communicating, made it easier to get issues sorted and complete the task in hand, neither rushed nor slow nor repeating issues, just the appropriate pace. Plus very professional... Ver mais
A empresa respondeu
Rose when through all my car insurance options and listed carefully to any concerns I had. Rose understood that I am a FBD customer since 2005 and offered a decent price that I was comfortable with
A empresa respondeu
Efficient online service, good value for money in terms of the policy purchased. O% interest monthly payment a very attractive feature too given the current cost of living crisis.
A empresa respondeu
Detalhes da empresa
Sobre FBD Insurance
Escrito pela empresa
FBD Insurance offers great value Car, Home, Business & Farm Insurance cover. Get an instant home or car quote online today & join over 500,000 happy customers in Ireland.
Car Insurance Quote Home Insurance Quote Renew PolicyInformações de contato
FBD House, Naas Rd, Bluebell, D12 Y0HE, Dublin, Irlanda
- 0818 18 18 18
- info@fbd.ie
- fbd.ie
4,8
Excelente
4 mil avaliações
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Phone answered right away
Phone answered right away. Very good explaining of questions.
17 de abril de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Resposta de FBD Insurance
Hi Elizabeth ,
We are so happy to hear that our team member provided such great assistance. We appreciate you taking the time to leave us this positive feedback!
Warm regards, The FBD Team.
Fast and efficient and pleasant to deal…
Fast and efficient and pleasant to deal with.
2 de abril de 2026
Resposta de FBD Insurance
Hi Helen,
We appreciate your positive feedback and are happy that you found our services fast, efficient, and pleasant. Thank you for sharing.
Warm regards, The FBD Team.
Conor was clear and helpful in relation…
Conor was clear and helpful in relation to discussing my renewal, the process was completed very quickly.
17 de abril de 2026
Resposta de FBD Insurance
Hi John,
We appreciate you sharing your feedback. We're happy to hear that the renewal process was clear and quick for you. Thank you for your time!
Warm regards, The FBD Team.
Quick response to phone call
Quick response to phone call. Extremely helpful staff.
16 de abril de 2026
Resposta de FBD Insurance
Hi Katherine ,
We appreciate you taking the time to share your feedback. We're so glad to learn that you received a quick response and helpful support.
Warm regards, The FBD Team.
Selina was very helpful and answered…
Selina was very helpful and answered all my queries expertly.
17 de abril de 2026
Resposta de FBD Insurance
Hi Christine,
We appreciate your feedback and are so glad to hear that our staff was helpful and expertly answered your questions. Thank you for taking the time to leave a review!
Warm regards, The FBD Team.
I Spoke with Amy and she answered all…
I Spoke with Amy and she answered all my questions .
Amy was a great help very professional and helpful. I can say it is always the same when I speak to your staff and I have been with FBD for years.
17 de abril de 2026
Resposta de FBD Insurance
Hi Jane,
We're happy to hear that you had such a positive experience. We appreciate you highlighting the professionalism and helpfulness of our team. Thank you for your feedback; we're so glad we could meet your needs!
Warm regards, The FBD Team.
Resposta de FBD Insurance
Hi Kevin ,
We're happy to hear that you had a positive experience. We thank you for your feedback.
Warm regards, The FBD Team
Resposta de FBD Insurance
Hi Julie,
We are happy to hear that your renewal process was easy and trouble-free. Thank you for your positive feedback; we appreciate it.
Warm regards, The FBD Team.
Resposta de FBD Insurance
Hi Lelia,
We appreciate you sharing your experience with us. We are so glad that our service was helpful, friendly, and efficient for you!
Warm regards, The FBD Team.
Overall Experience
The payment process was easy, however I had to contact fbd twice regarding the renewal documents.
I also contacted fbd three times last year regarding urgent repairs to my house and got virtually no support.
17 de abril de 2026
Resposta de FBD Insurance
Hi Christine,
We appreciate your feedback and are sorry to hear about the difficulties you experienced with renewal documents
We'll review these issues
Warm regards, The FBD Team.
Resposta de FBD Insurance
Hi Tommy,
We're happy to hear that you had a positive experience. We thank you for your feedback.
Warm regards, The FBD Team
Very nice chap on the phone helpful and…
Very nice chap on the phone helpful and easy to talk with
16 de abril de 2026
Resposta de FBD Insurance
Hi Aishling,
We appreciate your feedback and are so glad to learn that you found the person helpful and easy to talk with.
Warm regards, The FBD Team.
Resposta de FBD Insurance
Hi John,
We're happy to hear that you had a positive experience. We thank you for your feedback.
Warm regards, The FBD Team.
Five star experience with Rose 🌹
I recently took out car insurance with FBD and had the pleasure of being assisted by Rose. She was incredibly professional, but also genuinely warm, friendly, and empathetic throughout the whole process.
16 de abril de 2026
Resposta de FBD Insurance
Hi Fiona ,
We're happy to hear that you had a positive car insurance experience. We appreciate your kind words regarding the assistance you received. It's great to know that you found the service professional, warm, friendly, and empathetic. Thank you for your feedback.
Warm regards, The FBD Team.
Resposta de FBD Insurance
Hi Tom,
We're happy to hear that you found our team helpful. Thank you for your positive feedback; we appreciate it greatly.
Warm regards, The FBD Team.
Good packsge, good value. I am a long standing FBD customer
I am a long standing FBD customer. The package offered suits my needs and FBD continues to offer a fair market price.
16 de abril de 2026
Resposta de FBD Insurance
Hi Mike,
We're happy to hear that our package suits your needs and that you feel we offer a fair market price. We appreciate you being a long-standing customer and thank you for your positive feedback.
Warm regards, The FBD Team.
TRYING TO RENEW FOUR POLICIES BUT KEEP…
TRYING TO RENEW FOUR POLICIES BUT KEEP GETTING TNANKYOU MESSAGES WHEN I PUT IN THE NEW RENEWAL NO AND PIN
16 de abril de 2026
Resposta de FBD Insurance
Hi Lucy,
Thank you for your feedback. We’re sorry for the difficulty you experienced when trying to renew your policies online and we’re glad to know that everything is now sorted.
If you need any further assistance, please don’t hesitate to get in touch.
Kind regards
The FBD Team
Resposta de FBD Insurance
Hi Douglas,
We're glad you found our staff friendly, informative, and helpful. Thank you for your positive feedback; we appreciate it!
Warm regards, The FBD Team.
Katya was very helpful and efficient.
16 de abril de 2026
Resposta de FBD Insurance
Hi Julie ,
We appreciate you sharing your feedback. We are so glad to learn that our team member was helpful and efficient during your time with us.
Warm regards, The FBD Team.
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